My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!
OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.
Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership
Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi
Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!
Alexis D was absolutely amazing from start to finish. I initially reached out via CARFAX where I saw a listing for a car I was extremely interested in. I’ve had a ton of other vehicles I was looking at and with this dealership being an hour and 45 minutes away, I wasn’t sure if it’d be worth the drive. Well, it absolutely was. I was speaking to Cynthia via message, who was super helpful. She clarified any concerns I had, reassured me with any questions, and truly made me comfortable enough to even make the drive the next day. I knew I had to see this car asap because Monroe was extremely competitive with their prices and was truly the best in the market I’ve seen. Once I got there, I was greater instantly and led over to Alexis. She did an amazing job from start to finish. If it wasn’t for her, I don’t think I would have felt so confident and comfortable. I’ve bought a few cars in the past, all from older salesmen who really never talked to me as a person, but Alexis really did great at easing the nerves. I had such an easy breezy test drive, so much so that I decided to make it trade in right then, right there, that day. Alexis made sure to spend as much time as we needed that evening to ensure I drove him in that car. I couldn’t be more grateful for her patience and attention to detail. I also want to give another notable mention to Donna and Brian. Brian (or Bryan) were both super transparent. Brian made me realize how a true dealership should be. I have been going to a dealership closer to my home for the past few months for many services on my car, but never once was told about have 17 recalls on my car… he was just as shocked as I was that they never told me anything. I couldn’t believe that not only would a place not even mention it to me, but how easily and quickly it was for Monroe to tell me this. This is how a dealership should be. Donna was extremely helpful with the paperwork. There were a few items I needed to take home and thanks to her organization, it was so easy to complete everything the next morning and mail it all out. She couldn’t have made things easier. All in all, the entire team was amazing. Even the people who didn’t help us directly - they were all SO friendly and helpful. Granted, they’re trying to make a sale at the end of the day, but despite that, it never felt like that. I’m happy to give them my business and even happier to give them a sale if that’s the case. Thank you Alexis and team!.
I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!
I had an appointment today with Tim and Im happy with my new purchase. He was extremely helpful and got us a great deal! The sales manager and the finance manager were also very helpful, and make the entire process super easy! I would highly recommend Tim and thank you everyone at Lake Wells Chrysler for a great experience!
Worked with Matt Ball on purchasing a used Kia EV6 to replace my current one whose lease was ending. At the last moment Kia offered me a huge discount on buying mine out so I did not go through with buying here, BUT Matt was super helpful answering questions taking additional pictures and videos, etc.
I especially appreciate that he didn't try to hide or gloss over any issues. He clearly pointed out some small paint defects. I've worked with other sales people that would have left that as a surprise for me after making the long drive out. Highly recommend this dealership.
Such an easy process! Only took a few hours from the minute I saw the vehicle online til I was driving it off the lot. The staff were very responsive and knowledgeable. Highly recommend!
What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.
Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌
My wife & I met with Mr. Larry Gardner today. What a wonderful experience! We left with a new ride & we're both very happy. (We stopped to look at a different car, I'm glad it wasn't there.) Larry read me. I'd recommend him to anyone. Thanks Man!
Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.)
I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.
Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.
I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!
Greeted upon entering service station. Taken care of right away. Assisted to waiting room. Recall taken care of right away. Was out the door in approximately 15min.
I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.
The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!
Big shout out to Ray the service writer that was able to get my jeep in and was diagnosed by the mechanic in a very short time and resolved the issue, thanks again for everything you do
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
I have to give an exceptional service to my service guy Mr Luis Pabon he has been working on my van and trying to get everything done so I can get my granddaughters special mobility van ready for her appointments and finally will be finished up next week thank you so mucynay the Lord bless you and keep you always
Excelente atendimento, pessoas muito atenciosas, principalmente o vendedor Dayshawn Elliott, vale muito a pena dar uma passada lá se vcs estiverem procurando qualidade, preço bom e facilidade na comprar do seu carro.
Excellent service ! My truck had to be in the shop for almost a month because lifters failed from factory. This was with in my warranty. Their team on the dealer side & fleet side walked me through every step of the way . Keeping me updated and providing pictures etc. they took all proper steps and even provided me a rental car to have for the time being in the shop. Will always continue to do business with them
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work! 👏🚙
Great experience we were treated like family, Joseph, Chief, and Danny were very attentive. They made sure our expectations were met and did not hesitate to answer any questions or concerns we had with the purchase of the vehicle. Highly recommend anyone looking to purchase a vehicle in the Central Florida area pays them a visit.
Buckeye Super Store Jeep, in Shelby had a Jeep that my wife and I really liked on Facebook. I called the dealership and spoke with Derek Zehner, the salesman about this vehicle. I told him that we were coming up to look at it and we’re a hour away. He said he would have it ready for us to see and test drive. Upon arrival Derek had it ready for us. He explained the vehicle to us and we test drove it. The process was very smooth, no pressure or back and forth. After that we purchased the vehicle. Derek was very professional, attentive to all our questions. Thank you Derek and staff.
My brother went shopping around the area and had driven quite a few different cars, he liked the fact there was a Car Fact's info on the vehicle he purchased for me, it was a surprise gift a urgently needed. The staff were all professional but made us feel at ease.. buying a car is a big deal for everyone. Thanks so much!
I go ahead to get my oil change for my Jeep good service and awesome dealer
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by EDGARDO SERRANO (E.L.S. life Adventures)
What an experience. I drove two hours to work with Nicky. She made my Jeep buying experience easy and enjoyable. The whole team there is second to none. I will recommend Posner and Nicky to everyone I know!!
Everyone at Monroe dodge was so helpful and kind. Between buying my vehicle and getting my vehicle serviced in the body shop. They all went above and beyond. I highly recommend this dealership and body shop.
I bought my longhorn at this location. In 2014. The team at the Monroe superstore. has changed my oil and did routine inspections for 11 years. keeping me updated on the health of my truck inside and out , so far 268454 miles . Thank you 😊 GOD BLESS
Absolutely best place to buy a car , Salesman ( Nate Oswalt ) was super to deal with , Service Manager ( Jonathan ) are 1st class young men with an older established Car lot. THANKS GUYS
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
Bought a new car today and Angel Jimenez was amazing. He helped me out a lot and answered all of my questions. He was very friendly and patient. Definitely recommended him if you are looking for a car.
Easiest, no pressure transaction ever! Angel Jimenez went above and beyond. Great service, friendly and patient. Definitely recommend if you’re looking to buy a new car check out Angel he will help you out.
Nickie and Angel did a fantastic job at assisting me today. They simply did a VIN verification, but were very friendly. Would recommend them for someone looking to purchase a vehicle.
Best experience! The sales rep Andy was polite and awesome as well. Helpful and no hassle.The other staff were very friendly and polite. Yes and by the way what a great Ram truck!
This team worked well together to make our first-time purchase of a Jeep Wrangler a reality. Tynan was patient and listened carefully to our needs. Dave and Gary were behind the scenes making it happen. And of course Ralph was persistent in making this perfect knowing we’ve been on this journey for so long. Thank you Monroe Dodge Chrysler Jeep Ram Superstore.
We recently purchased a we 2020 Chrysler Voyager and had the pleasure of dealing with Sol Rivera. We also had great conversation with Bill Miller. We highly recommend this dealership Posner Park Chrysler.
Dawn & Gary Wohlrab
I just made a purchase of a brand new 2026 Durango 392 from this dealership and had an awesome experience. DeVonte Malcolm is the salesman that I worked with and he could not have been better in helping me get a great deal on my new car. We negotiated everything by phone and I flew into Detroit to pick up my new car. DeVonte arranged a ride from the airport for me and I was in and out of the dealership in about 20 minutes. I love the car and would highly recommend you reach out to DeVonte and the team at Monroe Dodge if you are looking for a new vehicle. This was by far the best car buying experience i have ever had.
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
My last visit I am very pleased. Everyone in the Service department did a great job putting my running boards on. Thank guys!!!! Paul is a very happy Gladiator 😊
My wife and I had a great experience leasing our new Grand Cherokee! Alec, our salesman, was extremely kind, accommodating and knowledgeable. A true professional! We’ll be back when the lease is over for our next Jeep. Thank you all!
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car.
I was driving in Winter Haven a few weeks ago and the transmission would not go into park.
I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram.
This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot
Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up.
I has some interval maintenance done and was surprised that there prices weren't to bad .
I am happy with the service that was provided.
Everyone was Great. They made sure that they provided us with an acceptable timeline as to when the work would be completed. I definitely recommend and will be using them again in the future.
Brought my car in for a recall and t the tow truck driver damaged it. The manager over the auto servicing department helped me reduce cost after I explained my situation to him. Super thankful
This dealership is absolutely awesome they keep you updated while your vehicle is in service and they did a great job on my Jeep drives like new would highly recommend them
Everyone was very helpful and kind while looking for the perfect truck. They had many offers and were able to get something that works for us. A special thanks to Cristo for helping us out and making this experice special.
I had a great experience working with Angel, the sales associate who helped me with my Jeep VIN verification. From start to finish, Angel was professional, knowledgeable, and very friendly. He took the time to explain the process clearly and made sure everything was handled quickly and smoothly. It can sometimes feel stressful dealing with vehicle paperwork, but Angel made it easy and stress-free. I really appreciated his patience and customer service, and I would definitely recommend working with him if you need assistance.
Great service from start to finish. The staff was friendly, efficient, and went above and beyond. Special shoutout to the manager, Stephen, who checked in personally and made sure everything was perfect!
Angel was my sales man, he was the most pleasant person to talk to. He answered all my questions and did his very best to work everything out. I highly recommend buying from this dealership and if you want no pressure ask for Angel
Took my Grand Cherokee in for service on 09/02/2025. Got call same day what the technician had found and that it was under warranty. And that I would have my Jeep the next day. This is the 6th vehicle I have purchased from them. I always get treated great when my wife and I go to this dealership. From the Chad the salesman to Terry the service manager. I also find that the parts department is well stocked, and the prices are competitive. I would recommend them for all your jeep, ram, chrysler, dodge needs.
Many of your employees are great but Amber and Samantha, in service always are very good at problem solving. Then there is Matt R he is a great salesman.
We had a great experience at Buckeye Superstore . This is our second vehicle we have bought from this dealership. Matt was our salesman and he did an amazing job finding a truck that was perfect for us . Fred the finance guy has been a great help as well . I highly recommend buckeye superstore for your next vehicle purchase.
Came in for a service to my vehicle I was assigned to service advisor Amber she was a wonderful and helpful service advisor, couldn’t ask for experience at the ram chrysler jeep dodge of winter haven.
Joe was great helping with us with our Jeep wrangler financing. He worked with us to keep our payments where we needed and made the entire process painless! Thank you
Tyler was fantastic. We went in unsure and he was knowledgeable and helpful in getting us into the right truck. We would recommend him to anyone! Had an amazing experience from start to finish! Tyler was also amazing with follow up after we bought the vehicle to.
Joe Ocon was an absolute pleasure to work with, i was in need of a vehicle and had a fairly strict budget and he helped make it work and got me a great deal on a great car.
My advisor was super helpful and kept me in the loop the whole time. Stephen, the manager, was outstanding and made sure everything went smoothly. Highly recommend!
Had to drive out to Monroe Dodge because they were the only ones local that had the part I needed. Very fast, very helpful the workers at the parts department were friendlya d helpful. The store looks clean and everyone seemed very friendly and helpful
Great dealership. They always go above and beyond to my the experience as nice as possible. Easy to schedule an appointment and they get you in and out as soon as possible. Amber is awesome. She’s always friendly and professional and treats you with dignity and respect. She is always busy but takes the time to answer my questions and concerns. A real asset to the team.
I love this dealership compared to the few I have been to within the general area. I’d recommend this dealership for all your needs. Vicky herself that’s ahead of the service dept she’s amazing and always contacts you with any updates, call backs and helps with anything you need within her range..
I have a Ram 1500 and needed the rear axle assembly replaced entirely. I'll start by saying, if I'm being honest, I always hate dealing with dealerships of ANY kind. It's the last place I wanna go. The last experience I had was a TERRIBLE one at Clermont CJDR dealership. So I drove almost an hour to Posner Park CJDR this time. I was HIGHLY expecting to have all sorts of problems with the service, parts, and reliability of the workmanship, etc. Well I was wrong this time. Our service advisor, Mandi Feliciano was INCREDIBLY helpful in every way possible. She was in constant communication with me about my vehicle. And was always quick to get an answer and respond to all of my questions. It really was an experience that couldn't have been much better in my opinion. If I go to a dealership for my vehicle again, it will ABSOLUTELY be Posner Park.
Very good service takes time to inspect of what your car needs all customer service representatives are very pleasant and describes what needs to be done to your vehicle
Battery went dead and we needed one as fast as they could do it because my husband had a bunch of doctor appointments. Squeezed us in the next day. Service was fast. Everyone there is very accommodating. Bought our car in 2018 and have always taken it there for service. Never a problem.
My husband and I had the best car buying/leasing experience we have ever had! Daniel, our salesman, was extremely professional, courteous, friendly, patient and respectful. We highly recommend!
Dee was amazing to work with! He really listened to what we wanted, answered all our questions, and made the whole process quick and stress-free. No pressure, just honest help. We couldn’t be happier with our new truck—highly recommend him!
My wife and I both buy are vehicles from Monroe dodge , the sales staff and credit team are awesome!! Most helpful and are able to get us into new vehicles and out quickly.
All of the staff was very pleasant and helpful. Great price on my new ride, and gave me top dollar on my trade. Had been valued much lower at other dealers. An all around great experience.
Excellent service. No pressure, found me the perfect truck and sales team was very friendly while waiting for the processing for my trade in etc. Phil Kaiser was my salesperson and I can’t say enough about how much he went out of his way to assist with the truck and buying options for the truck bed cover etc after the fact. 2025 Dodge Rebel
From the moment walking in the door felt totally comfortable with the sales staff. Wasn't pressuring or dismissed. Keith welcomed me, and good knowledge of the vehicles. All the way thru the process management & thru the fiance office everyone was very nice. Would definitely return to their dealership in the future if & when needed.
We just got a Dodge Hornet. Sales representative was excellent! Eddie Box should be your go to representative when looking to purchase a vehicle. Smooth fast experience!
I was in need of a vehicle Monroe super store was there for us Daniel Mexico was the nicest and caring salesman I have ever worked with buying a car Daniel and the staff bent over backwards to fit our price range and payment to our budget far the best car people around Thank you again we love our new car I highly recommend working with Daniel great guy
HI I am Rhonda and I recently went to the service department to get my oil changed. It was actually a pleasant experience!. All of the staff, Especially Justin, were polite and respectful. It is nice to go somewhere with friendly people that actually smile and look at you! Thanks Lake Wales CDJR!
My husband and I desperately needed a vehicle quickly, and Derrick Hill and Ron Carter were able to help us out quickly and efficiently! We appreciate everything you guys!
I have bought 7 vehicles here and serviced every one of them here as well. I really take pride in knowing the great sale and service team of Winter Haven Dodge. They really do take pride in their work.
I have worked with Chad and Brian numerous times. Both are very professional and caring, not pushy at all! Everything was fully explained every time. The finance team goes over everything to a tee! The dealership was very clean and any employee you see, addresses you with a good morning or afternoon! I highly recommend this dealership!
Nick Mahalak is professional and efficient to work with. I’ve had nothing but great experiences every time I walk into the building. Always greeted and helped immediately by the rest of the staff as well. Keep up the great work!
The customer service was the most outstanding ever! Very pleased with my service and Allen Gerwig made sure to make the experience enjoyable and to help with finding the best option for us! Chris also helped with our experience and both Chris and Allen were very respectful, caring, and understanding. If you’re looking for a new vehicle this place is the place!!
Jacob my specialist and Brian the general manager have been outstanding. They've been terrific in keeping in touch with me multiple times daily with negotiations between them and other dealer numbers. I've been shopping multiple locations and both keep me informed about how they can contribute to my experience. Nothing but beyond 5 stars to both of them and the store. I would absolutely and highly recommend them even though I've yet to make a decision. FABULOUS job by both Jacob and Brian. Would without any doubt recommend them both. Thanks again Jacob and Brian!!!!
I have had such a good experience with this dealership! I bought a used wrangler from another dealership in Ohio. The day after purchase, all the dash lights came on, it wouldn't start. It was a nightmare. I got it over to Monroe, they fixed a few things and I took it home. The next day the same thing happened. After some research I sent some info over to my service advisor and gave the info to the mechanic. We were able to get the right part replaced incredibly fast. Service advisor Ray Kisonas was amazing and incredibly helpful and communicative. Thank you!
Victor Wilburn took the time to get to know us as people and not just another customer making the whole experience personal and positive. His tailoring of the experience to our wants and needs streamlined the entire process making what is usually a stress filled wreck into a positive experience. I would recommend Dodge Chrysler Jeep Ram FIAT of Winter Haven to anyone! Thanks Victor!
My partner and I had been trying to trade our car in for a truck for a couple years. We visited many different dealerships and none were ever able to find a way to work within our budget... Until Monroe Dodge Chrysler! We were able to put something together on our first visit for a very nice Dodge Ram 1500 4×4:)) Daniel Mexico and the folks in finance were great to work with, and we definitely recommend checking them out when it's time for your next new or used vehicle!! Thanks again for everything!! Bill and Tricia.
Wow just Wow... 6.5 hrs later i walk out with a 2022 Dodge Ram truck fully loaded... I HAD PLEASURE OF WORKING WITH Frannie the entire time..... Helped in more ways than i can count. If want great service come HERE.....
Needed to take my Fiat Spider in for a recall on the air bag system. The service team is always very efficient and helpful with whatever you are in there for and do not pressure you into getting additional services done. They give you info on any services that need to be done based on what they see and your mileage, etc. Always a great experience.
I had a very great experience. Spoke to Nate regarding my trade prior to driving out from Columbus. Once I was at the dealership Nate greeted me and it wasn’t too long before a deal was being written up. Financing got me a better interest rate than my credit union. All said and done, it seemed like I was in and out. Probably the best car buying experience I’ve ever had.
Victor W was amazing and honest. He was patient with us and never made us feel pressured. It was clear he wanted to get us into a car with a price we felt comfortable with, and didn’t try to upsell us.
My husband and I recommend LPK Dealership for all your vehicle needs. They are transparent when purchasing, right down to excellent customer care post purchase. Great group of people. You won't be sorry.
Derrick was beyond helpful with the purchase of our new truck! Would highly recommend to come in and shop with him. Goes above and beyond to help you find the right fit and price for you!!!
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