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Evan Strong went above my expectations
Posted on Google by Todd Gremling
Angel was so helpful and kind! Highly recommend.
Posted on Google by Emily Hanson
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
Posted on Google by Camille Ouellette
Recalldone on my 24 Wrangler in 40 min.
Posted on Google by Ellis Hoover
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional. In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
Posted on Google by Nelson Rodriguez
Gabby was very helpful and an absolute pleasure to speak with.
Posted on Google by Jacob Ellis
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
Posted on Google by Juan Hidalgo
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
Posted on Google by Holli Ross
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
Posted on Google by Shasta Ramirez
Jayden made the finance process the fastest and easiest I’ve ever experienced while buying a vehicle! Definitely recommend these guys.
Posted on Google by Chanta Smith
Sales and service departments are great. Love Mark Lawrence and his sales manager is always very helpful.
Posted on Google by Jessie Kull
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Posted on Google by mike duncan
10/10 experience went in looking for a car that was perfect for my family Nicasio worked very hard to search for something we needed! Love my Pacifica
Posted on Google by Nicolette Roehrig
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Posted on Google by Lois Ferris
Chief was nice, polite and so down to earth. Please ask for this man! It honestly was a pleasure working with him.
Posted on Google by Natalie Thomas
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Posted on Google by Dukeboy
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
Posted on Google by Christina Faulkner
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Posted on Google by Erich Schiller
Gabby was a great person to work with and lots of help would recommend her to anyone. Thank you Geri Gow
Posted on Google by Joyce Carver
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
Posted on Google by Laura Cusson
Angel was very helpful here today! He goes above and beyond.
Posted on Google by Marcus Baker
Very good service.
Posted on Google by Miguel Battistini
From my experience I recommend Alex and Jayden the best.
Posted on Google by Daniel Borgella
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process. She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free. On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Posted on Google by Glory vega
Jayden and Keith made our buying experience so smooth, thanks guys
Posted on Google by Robert
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Posted on Google by Barrett Oneill
Shout out to parts advisor AARON ADDISON,very responsive,quick,explained it as it is,extremely professional.very impressive and attentive young man!!
Posted on Google by luis becker
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Posted on Google by Joanie Mahalak
Good service and very professional
Posted on Google by Moshe Acevedo
The service dept takes it time trying to figure out what is wrong. Great communication friendly service personnel.
Posted on Google by James Collins
Great sales service Jeremy is awesome
Posted on Google by ctc transporting
Jayden and Victor were great!
Posted on Google by Dave
Lamont was a great help
Posted on Google by Tajuanna Walls
Love The Ride
Posted on Google by Daniel Krystosik
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
Posted on Google by robbin hines
The girls that work at the desk at the service department are very friendly. Really good service!
Posted on Google by Mr. Jimenez
It was a great experience. One of the best experiences I’ve had
Posted on Google by Jack McNaughton
Got exactly what we needed fast!! Thank you!
Posted on Google by Patrick Jackson
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Posted on Google by Lisa Myers
The only place to get my Jeep Rubicon serviced. Friendly, prompt, and knowledgeable...
Posted on Google by Isa Woodard
Timely and professional
Posted on Google by Way_cool_guy_101 Buber
Buen servicio y buena atención al cliente
Posted on Google by Pedro I Iglesias
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Posted on Google by Mr. Jonathan Sanchez
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Posted on Google by Beverly Robinson
This is an Amazing team. Would recommend for servicing or sales. They never let you down. Again an Amazing Team!
Posted on Google by Sylvia Winslow
Best staff ever, very polite and friendly!!!!
Posted on Google by Raymond Luis Troche
Very friendly and helpful will definitely refer friends and family thanks so much for your time and patience
Posted on Google by Terri Grier
Kari and Teresa where very helpful
Posted on Google by M B
I took my car in to get serviced, Sam was very helpful and informative. They got everything done super fast and would always call me with updates.
Posted on Google by Maria Brill
Very organized. Clean and employees very helpful.
Posted on Google by Betsy Rivera
Was a great experience as always. Stopped in to setup a alignment for a Jeep.
Posted on Google by Edward Roberts
Great service. Friendly staff ! Will be back again for my next car ! Thank you
Posted on Google by Paul Steel
Excellent staff, very good customer service.
Posted on Google by Romika De Morris
My daughter need a car after her car was totaled in an accident. They handled the entire quickly and with professionalism.
Posted on Google by Tim Edwards
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Posted on Google by Jason Muse Sr
Ray and Terry are awesome . Honest and very professional/caring. I will only ever buy Jeeps for the rest of my life
Posted on Google by Mallorie Jones
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Posted on Google by Raquel Blevins
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
Posted on Google by Scott Johnson
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
Posted on Google by Vickie Miller
Friendly staff. In and out quick for what I needed with no appointment. I was well taken care of. Thanks
Posted on Google by Joe Griffor
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
Posted on Google by Laura Pappas
Great service! THANKS for the great service.
Posted on Google by R D
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
Posted on Google by G. Hart
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
Posted on Google by Steve Ganey
Wonderful Dealership and people. Kyle Williams is the best. Helped us from beginning to end. He is a pro if you need a car or truck.
Posted on Google by Stevo Ganey
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
Posted on Google by Priscilla4ace V
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Posted on Google by shelly holida
Great service department. Would recommend to anyone..
Posted on Google by Robert Pawson
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
Posted on Google by Brian Willcox
Just had oil changed, on my ecodiesel, very thorough and timely,, thnks service dept.... appreciate the care,
Posted on Google by Tim Jackson
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
Posted on Google by Tawnie Yates
I had to take the Challenger in to Winterhaven service department. Alex and David were very professional and helpful.Thanks
Posted on Google by Eddie Gto
Very friendly staff and informative, were able to talk through questions and make us feel confident.
Posted on Google by Ryan Edwards
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
Posted on Google by Chris Stamper
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process. He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer. The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Posted on Google by Holly Mathieson
I loved it!!! Service was given right away. -Joe
Posted on Google by Ynelvis Nina
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont Hope you manager sees this. Great assist to the team
Posted on Google by Daniel Orr
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
Posted on Google by Kelly Gieselman
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
Posted on Google by TheTribe666
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process. From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
Posted on Google by Erlande Milord
Always a good experience at Buckeye!
Posted on Google by Gary Blum
Great experience, only had my jeep for half a day, still had a loaner ready.
Posted on Google by Michelle Baker
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
Posted on Google by MR Black
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
Posted on Google by Maurice L Pollock Sr
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
Posted on Google by Candice Salters-Pollock
⭐⭐⭐⭐⭐ I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time. The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service! I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
Posted on Google by Cristóre 27
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process. If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Posted on Google by lismarie rivera
Fue un venta rápida y fácil. Gracias a Camilo que me atendió muy amable
Posted on Google by jonathan cruz
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Posted on Google by G B
Purchased my 7 th vehicle from Monroe Dodge Superstore. Great service, easy process. They Always takes care of me.
Posted on Google by Dana Reicker
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Posted on Google by Bob Giguere
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Posted on Google by Sarah Perazzo
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Posted on Google by Your Realtor Wayne
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
Posted on Google by Charlie Garner
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Posted on Google by Miguel Salgado
Best repair shop it Winter Haven. Owners are the best and take care of their customers.
Posted on Google by David Gregory
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Posted on Google by Karen Castle
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
Posted on Google by Tammy Clark
The general manager Brian it is great ! Just a great place to go overall when it comes to your vehicle!
Posted on Google by Lisa Asbury
The staff is very friendly and helpful.
Posted on Google by kirk mcmullen
Great service, in a timely fashion. Got an oil change/inspection and 4 tires in under an hour. Have done cost comparison on tires in the past and they are always competitive.
Posted on Google by Rhonda Reynolds
David Ruiz was super helpful got my wife into the suv she wanted and even help me get into a nice charger. He was straight forward with info and answering our questions didn’t bs around like some car dealers
Posted on Google by Zeth Herndon
I've shopped here a couple times and have always had excellent service throughout the whole process. Everyone is so nice and very helpful. 10/10 recommend.
Posted on Google by Brooke
Went in for ac work advised of a recall for converter did work highly recommend lpk of defiance is definitely my go to chrysler dodge dealership hands down
Posted on Google by james Sigley
Mose was absolutely great from beginning to end!! Everyone I met was friendly and eager to help in any way. They were gracious enough to follow me to drop off the rental car I had been driving for months. You guys are all ROCK STARS !!
Posted on Google by Sabrina Law
My husband and I shopped around at other dealerships a little before coming to winter haven dodge. We ended up working with Luis and he was great. He made sure we got the best deal on our new truck. He wasn’t pushy about anything and was very laid back. So happy we chose to purchase from this dealership.
Posted on Google by Alexis Wilkins
David, and Clint were awesome.
Posted on Google by James Bowlds
I took my vehicle there to get a recall serviced. The wait was less than an hour, there were no issues, and the staff was friendly
Posted on Google by L J
Took the warranty place a long time to get my part and they took care of everything. Always letting me know updates.
Posted on Google by Jason Lietaert
All we can say..is what an easy and carefree process in buying our Gladiator..This is because of every kind and caring employee that goes to work each day to please & treat every customer like a family member. We appreciated how excited everyone was when we closed the deal-every person handling each department we got to meet..it was a very comfortable complete transaction.. Now having the WILLYS for 2 months I'm still in love with the vehicle and my tires.. who really complains about tires being noisy when they look that cool?? Thank you ALL- TeRRi & MiKe D.
Posted on Google by Terra
Always quick and communication is always top notch.
Posted on Google by Misty White
Perfect service !!! My wife loves her new Jeep!!
Posted on Google by Greg B. Smith
Always great to come out and have you guys service my vehicles. Highly recommend and enjoy the time there. Thanks
Posted on Google by Rob May
My family visited Lake Wales Chrysler Dodge Jeep RAM recently. Harry was very friendly and very knowledgeable. I recommend visiting Lake Wales Chrysler for your next vehicle purchase in Lake Wales Florida.
Posted on Google by John Morton
Quick and easy and Mike was awesome. Thankful for choosing Buckeye!
Posted on Google by Cunningham Truck Repair
Amazing service. Everyone in the office is helpful and accommodating. Would definitely recommend!
Posted on Google by ToT Fernandez
Great family owned dealership. They made us feel very welcome and were truly friendly. No pushy sales people here! I feel they had our best interest in mind. Frannie was our salesperson. She was very knowledgeable and helpful. They all seemed to go out of their way to make sure you are taken care of. We will definitely be back here when we are looking for our next vehicle.
Posted on Google by Virginia Ellis
Cristo Rotter made my car buying experience amazing. He was very patient, never in a rush, and truly listened to what I was looking for. He took the time to guide me step by step without any pressure, always attentive and respectful. If you’re thinking about getting a car, I highly recommend reaching out to him and his management team. They’ll take care of you the right way. Thanks again, Cristo!
Posted on Google by jorge moreira
Magnus The Entertainer Loves The Service.. thanks buddy
Posted on Google by Magnus The Entertainer
I had an issue with a tire and stopped in with no appointment. The staff was awesome. They got me in, took care of my problem, did not charge me anything!! I was in and out in less than 15 minutes. Everyone was pleasant and it certainly turned my day around. Thanks
Posted on Google by Linda Brookover
Alysa Henson did an excellent job taking care of my Alfa Romeo Stelvio Q4. Got me in and out quickly and was very professional in the process. Well done. Thank you Alysa!
Posted on Google by Victor Wilburn
A big thank you to Amber in service. Every appointment my needs are met , questions answered and customer service is a 10 out of 10 .
Posted on Google by Teneil Zager
Very helpful will highly recommend if looking for a vehicle
Posted on Google by Kirstie Roberts
This place is Awesome, they go way out their way to make things happen, found me a New Rubicon that had all the options I wanted, their was only one in a 300 mile range and we are over 2 hours away from this dealership and they meet us have way. This is our second wrangler from them and will be getting our next one with them, thanks Nate and Chris for your hard work and dedication to costumers.
Posted on Google by john minck
Winter Haven DCJR, did an excellent job when I purchased my 2019 Nissan Titan. Steve our sales rep pointed out every detail and if he did not know what I was asking in regards to features he looked them up and found out. I would purchase again from this dealership.
Posted on Google by Chris Thwaits
Derrick Hill is the man took great care of us got us in what we wanted and in our price range that we wanted we will definitely be going back for all our car buying!
Posted on Google by Richard Reese
Very professional, respectful, and thorough.
Posted on Google by Ronald Hayton
Very respectful and detailed
Posted on Google by Ron Hayton
Fair deal, friendly staff.
Posted on Google by Beau Lambert
Everyone at the dealership were professional and easy to work with.
Posted on Google by Kevin Cleghorn
Josh(Mngr) and Alicia was great to work with
Posted on Google by Barbara Harvard
My Service Advisor, Samantha was great to work with.. pleasant, professional and courteous.. always kept me updated on the progress of the repairs..
Posted on Google by John Gravitt
I had my front brake pads and rotors replaced. Job was finished withing 1 1/2 hours. Great job.. Samantha Lyons is a fantastic service advisor as she kept me in the loop. Friendly staff and a very clean environment.
Posted on Google by Yung Fools
Derrick helped us through buying a Chrysler Pacifica Hybrid. Deal was done entirely electronically. The van was delivered a few days later. It was better than in the pictures. Very upfront people. Answered all of my questions in a timely manner. 10 of 10, would highly recommend buying a car from Derrick.
Posted on Google by Michael
Buckeye Superstore was a great help I had Andy as a salesman he was great to deal with as Chris was too made it fast and easy thank you
Posted on Google by Cameron Brake
Very clear costs of repair and quick service. Very satisfied.
Posted on Google by KATHY KITTY
I received excellent service and quick results. Derrick Hill took listened to me and took his time to help.
Posted on Google by LaVenna Pompy
Our family is very pleased with the service and enjoyed our salesman Derrick Hill.
Posted on Google by Ricky Gaither
This was the most straight forward experience I’ve ever had at a dealership. I came from about 3 hours away so it was a big commitment to make that drive but they were honest and transparent about numbers out the door and were serious about getting me in my new jeep. Keith, cliff, and abdel were the dream team when I came to working this deal. Kieth our sales guy killed it making sure everything was ready to go by the time I got there and worked with me to get that right number. Cliff did an awesome job keeping me in touch with everyone involved and really kept our communication solid throughout the whole process. Abdel our finance guy does not play around, he had me in and out in 10 minutes no joke. I did a good amount of shopping around and this dealership really stood out and surprised me. They even stayed late to make sure I got my gladiator. Thanks guys!
Posted on Google by Donovan
Monroe Dodge is fantastic to work with and my sales associate Ty was very knowledgeable and got me in my perfect new Jeep!
Posted on Google by heather schwalm
Troy Maxwell is an excellent salesman that dealership gives you superb service
Posted on Google by Nancy Hames
friendly, knowledgeable staff AND their time estimate was correct!!!! thank you!!!
Posted on Google by Treena Louise
I have bought alot of trucks at many different places, and this by far was the best. Everything went so smooth. Can't say enough about them they were all awesome! Would give them a 10 star if I could!! Highly recommend!
Posted on Google by Garrett Horner
I bought a jeep trackhawk and was very satisfied because of the customer's friendliness
Posted on Google by Raffa Nasr ramadhan
Nice
Posted on Google by Miguel Negron
Great experience ! Highly recommend this dealership!
Posted on Google by Laurie
Had an appointment for an oil change and a tire rotation. Right on time!! Everyone was super friendly. Thank you
Posted on Google by Msry Jane Perry
My wife found the add on line for the car. I was kind of unsure when I learned it was at a dealership, but we decided to go have a look. We were paired up with sales consultant Victor Wilburn and from that moment on Victor did a fantastic job of making us feel at ease and was very personable during the whole process. Victor went with us on the test drive and told us all we needed to know about the vehicle and was not pushy and was an all around pleasure to work with. The one thing we really liked about Victor, he made us feel like family. Like a brother you could go-to for advice or just talk too. We would totally recommend Dodge of Winter Haven for your next car purchase, be sure to ask for Victor if you want excellent customer service. Thank you Victor and Dodge of Winter Haven, for helping us find the right vehicle!!!
Posted on Google by Charles Daleus
**** updated review- I still stand by my original review, only this time I’d really like to recognize Vicki who has been my new service advisor going on about a year now I think. She communicates with us every step of the way, she goes above and beyond reaching out to our warranty company to make sure they are going to cover what is needed. She always makes sure to follow up with us anytime we are waiting on a part to let us know when it’s there. She is truly someone that makes your business stand out and makes you want to come back! This was by far the best experience I’ve had at Dodge Chrysler Jeep ram of Winter Haven’s service department thus far. From the moment I walked in Jason, my service advisor acknowledged me and was absolutely amazing. Not even 45 minutes after I left my vehicle there he called me and gave me the report on my vehicle and explained everything! After I approved the quote he sent me, he called me back within an hour that my vehicle was ready. I highly recommend using Jason as your service advisor, he keeps you informed every step of the way!! !
Posted on Google by Carmen
Troy is the best! He listens and make the whole process smooth. Everyone is very friendly and nice. I would highly recommend this dealership!
Posted on Google by Tracy Pighin
I had been having bad experiences in the Kissimmee area at the Jeep Dodge Ram Dealerships so I decided to make the drive to Lake Wales and I’m so happy I did. Billy and Debo were very pleasant when I showed up for my appointment as well as providing a clean rental for the time my vehicle was in the shop. They were honest, transparent and upfront with me about everything that was needed to be done from start to finish! Bill, Josh and Debo were all delightful to work with. Thank you guys again! I will be definitely be back anytime one of my cars needs work!!
Posted on Google by Alyssa Murphy
easiest buying experience I have had at a dealership. I purchased a brand new jeep that I found online. The jeep was already priced at a good deal so there was no need to have to try and haggle a reasonable price. The finance manager (Harry Parson) made the purchase easy , when there was an issue with the finance , he listened and fixed immediately, with the intent of securing good financing. Everybody i dealt with seem Attentive and willing to work for me and my needs. 10 Stars thanks to the crew at Lake Wales CDJR!
Posted on Google by Junior Gunny
Love my car
Posted on Google by Darla Darr
Kyle did a great job of working out a great deal which put us in a great little car and good value for our trade. We would buy another car from them.
Posted on Google by Jim Thomas
Awesome Experience with Mose and the entire team! They made it super easy to buy my new truck. Great Price and Awesome service. Happy I made the drive from Orlando.
Posted on Google by Jason Ennis
Samantha five stars
Posted on Google by Olivia velez
Justin Taylor has absolutely been the best with dealing with me and my trade in, getting me a new car and he just went above and beyond for me and my family ! I would definitely recommend Justin here at Monroe Superstore ♥︎
Posted on Google by Blake Saylor
Great and trusting people. Would never go anywhere else!!! ;)
Posted on Google by Tiffany Bryant
My husband and I had such a pleasant experience here yesterday. We bought a brand new ram and “Chief” along with his colleagues made sure that we were taken care of. They made sure we were comfortable in every way possible. Highly recommend doing business at this establishment.
Posted on Google by Kayla Bramblett
I always have such a great experience here. Ray in the service department is the BEST! He is the nicest & so helpful!!
Posted on Google by Addison White
Excellent service. They quickly found the issue with my tire. It needed resealed and was done in a timely manner
Posted on Google by Anita Nehrkorn
Very friendly and courteous. Timing of service fit my schedule great.
Posted on Google by Ken Boroff
They were very patient with find the car I was looking for and they made it happen and they prices are amazing thanks Nick Gray 419 Car Guy
Posted on Google by Jon Sherer
After two failed days at separate Ford dealership, I decided to give Dodge a chance. I came across Lake Wales CDJR after looking at a truck online and went by the dealership. I dealt with Juan who was awesome, he was very enthusiastic about getting me the truck I wanted with the deal I needed. It truly felt like he was on my team. The whole team then worked with me and made it all happen. Best dealership experience I’ve ever had.
Posted on Google by Brandon Wells
Excelente servicio muy atento profesional su nombre es Cristo habla español que para mí es muy importante gracias Cristo por todo lo que me añudaste estoy satisfecha y feliz gracias a todo el personal muy amables y serviciales excelentes
Posted on Google by Leticia Suarez
Very good experience with the representative of the dealership.
Posted on Google by Dennis Waters
Excellent service, Cristo and all the team were very profesionals.
Posted on Google by Richard Valverde
I had the oil changed on my promaster 3500 ext 159
Posted on Google by charles palmieri
Awesome people and will do whatever it takes to get you into a vehicle that is for you
Posted on Google by Michael Powers
The service advisors are great. I’ve been there several times for general maintenance as well as for repairs. The service techs are very helpful, too.
Posted on Google by Cindy Turner
Fast work never have any problems when I go in. Appointment time always kept and not a long wait
Posted on Google by Stephanie Johnson
Great staff. Very helpful diagnosing there vehicles. Thank you and keep up the good work. Mopar built to last.
Posted on Google by Donnell Dawson
We had an amazing experience. David and Abdel were awesome. Both were very kind and helpful thru the sale process. I love my grand cherokee and appreciate the great experience at WH Dodge.
Posted on Google by T Needham
I went to service my vehicle and Samantha My service adviser treat me with such a respect She also asked me. How was the family and how was my day going while waiting for my vehicle? She came to the waiting area and update me at all times the process that were taken with my vehicle Samantha Leons you're awesome From the Olmeda's Family
Posted on Google by Gerardo Olmeda
I recently brought my vehicle in for scheduled service maintenance and was greeted by my service advisor, Vicky. Throughout the entire process, Vicky demonstrated exceptional professionalism and assistance. The waiting area was well-maintained and clean. I was pleased to find that the service was completed in just over an hour. I highly recommend Dodge Chrysler Jeep Ram Fiat of Winter Haven for your automotive service needs. Their commitment to customer satisfaction and quality service is commendable.
Posted on Google by Luz Torres
Friendly staff and quick service
Posted on Google by Norma Burgos
Had a great experience. Salesman Nick Mahalak did a great job getting us into the vehicle we wanted at a very affordable price. He was very thorough when showing us all the vehicles options as well as the financial numbers including rebates. Nick and Jeremy Jennings were very friendly knowledgeable and easy to deal with. Thanks again Monroe Dodge Superstore for getting my wife and I into the vehicle we desired.
Posted on Google by Bryan Brettschneider
Always professional and quote times are accurate.
Posted on Google by Joe Coyne
Went in for an oil change. Was fast service was great and staff was kind
Posted on Google by Tim Amazeen
As usual Lake Wales Chrysler does not disappoint! Always receive top notch care. Thank you Lake Wales Chrysler for keeping me safe!
Posted on Google by Valerie Willis
Customer service was amazing. Everyone was so helpful. And I was in and out so quick. Would recommend highly
Posted on Google by heather turnbull
Fast friendly service.
Posted on Google by Amy Baldner
Very friendly and easy to work with. Love the Saturday hours for service.
Posted on Google by Brian Plew
It was as good as usual. All most like family but need food next time.
Posted on Google by Brenda Milligan
Great experience
Posted on Google by LaTosha Giles
Great experience easy to work with friendly staff.
Posted on Google by Joe Morgan
Great experience, super friendly, and easy to work with.
Posted on Google by Joe morgan
Always, very friendly and helpful. They even reminded me I had purchased the extended warranty on my car that was totaled, so I got the cash back on that. They also reminded me that since my car was totaled, I should be getting reimbursed from the insurance company and showed me what form to send to them. So they go above and beyond, To be helpful
Posted on Google by Sherry Baer
Great service and friendly staff!
Posted on Google by Tracy Fifer
Alex was awesome
Posted on Google by KIM DAVIS
This dealership shows a lot of professionalism and does not make you feel pressured . They are very thorough and want to make sure the car is perfect when leaving their lot . Derrick was very professional very calm and easy to work with . He will keep his word , needed something done to the car he went above and beyond and did more than what was requested to make sure the car is in great shape . Their financing department will give you options but won’t pressure you , will simply explain and you can choose or opt out . This was my first purchase from this dealership and it won’t be my last . There is a plus that most of the pre owned cars are certified and that’s rare nowadays. So thank you Derrick and Monroe Dodge Ram for a great experience .
Posted on Google by Paul Eid
Fast, friendly service at Buckeye superstore!
Posted on Google by Carol Arnett
Amazing service as always! Super professional with minimal wait time. Thank you!!
Posted on Google by Edgar Claros
Our van had to be towed in on a Wednesday night and is a wheelchair van since we have disabled person and it’s his only transportation. We had ac/dc tickets for Friday so I went over to dealer first thing on Thursday morning and explained situation that we needed it done asap. Despite not having an appointment they had the van fixed by 3:00 Thursday. We were greatly relieved and stress lowered
Posted on Google by Randall Meuser
Courteous helpful service was great
Posted on Google by Stephen
Thanks Buckeyesuperstore! I love my car!
Posted on Google by Amy Neeld
The experience with Nick was amazing; he treated me like family. Nick's dedication surpassed all expectations. I consider myself fortunate to have him as both a salesman and a friend. Thank you again; Nick is outstanding.
Posted on Google by gary mcdaniel
Over the years as an active and retired Chrysler Exec I depended upon the Suoerstore to keep my company car on the road. Since retirement I trusted Terry Kaufman to be the one person to keep my car on the road. I found over the past few months I not only had him in my corner managing the repairs on my Jeep Wagoneer2 but I now had Kelsie Hanley and Austin who I can trust with my car. They'll write up the order, personally follow it up, and best of all report to the customer the current status of the repair. Kelsie and Austin really do what they said they'd do. Terry has a couple of young "Keepers" on his team. Ask for their help when you write up your service request. THERES NOTHING LIKE A JEEP. FOO FOO WANNABIES DON'T DO IT. KIP IN
Posted on Google by William Ziegler
Great place.. been going there for about a decade now. Have always enjoyed dealing with Chad reagle and the rest of staff. Met Vince for the first time. Great guy.. Chad and Vince went out of their way and delivered truck and paperwork to my house. They truly take care of their customers.
Posted on Google by Jason Smith
Awesome crew
Posted on Google by Amalia Loran
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