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Stopped by dealer while traveling through the area. Needed a quick Jeep recall taken care of and an oil changed. Was there for about an hour. All items taken care of.
Had a recall on my 2015 Dodge Dart. Took it in, and they did it ìn good time. Very friendly associates.
Juan and tim are very nice and helped me understand everything that came with buying/ using our new car best experience ever!
Great customer service from Billy and Ricky. As much as I miss Josh as my service advisor I’m very pleased with Billy as my new service advisor.
This was a very pleasant experience. No pressure sales. Great customer service from sales to service. I’ll be back for sure.
I’ve bought a lot of cars. The experience at Buckeye Superstore was tops. Bert in sales is helpful and honest. Chris is the best finance manager I’ve ever dealt with. They treated me with respect, fairness and integrity. I can’t overstate how rare those qualities are in car dealerships. Highly recommend going here to buy your next car, truck or SUV.
I came in on Saturday looking for an SUV or Truck . Frannie Adam’s was excellent in helping me and sitting down with me , going over options getting approved for the Suv.. They choose a Jeep Cherokee Overland and love it .. Outstanding Customer service in picking the one that I like and knowing what I was looking for.. Vehicle drives like a dream . Frannie Adams and Michael Martinez was so helpful in getting me into the SUV. I recommend anyone looking for a vehicle . Frannie Adams Very professional, outstanding Customer . Come here ask for Frannie Adams best sales person I met and understand what a customer is looking for.
We are from Florida visiting family for a few weeks. Just 4 days from leaving, our 2019 Jeep Rubicon lost power steering with no warning. To make any turn it took myself and granddaughter to pull the steering wheel. We stopped only 1.6 miles from the Monroe Jeep dealership. This was late on a Thursday afternoon. I was able to drive it to the dealership. After explaining everything including our trip out to the Pacific Coast, they said they would try to get it looked at the next day. They called at 4:45 and said it looked to be the wiring harness so they replaced it and have it ready for pickup by 5:45. We were surprised by such quick fast service and very relieved our trip wouldn’t be delayed. Thank you!!
I love this place always doing it right
Service is excellent, communication is excellent. I was struggling to get my recall take care of.I contacted 2 other places they did ot help.Lpk got me in quickly and back on the road
The purchase of my Jeep gladiator was the most pain-free experience I have ever had in purchasing a new vehicle. I look forward to being a longtime customer in sales and service and hopefully never need to experience the body shop!
Living in the Bradenton/Sarasota area, a lot of my initial dealings were through correspondence. Mario Rodriguez was my sales rep, and there was never any pressure whether I purchased a car or not. He always got back to me quickly on any questions I had, without once trying to oversell the car or rush me into making a decision. When I made the two-hour drive to Lake Wales, as I walked in, everyone I spoke to was very friendly. Mario and Mike Martinez made sure I wouldn't be tied up all day at the dealership, making the buying experience very relaxed and easy. I wouldn't hesitate to recommend Lake Wales Chrysler to anyone who's in the market for a car.
It was a crazy day! But Lupe and all the staff helped me out and put me in an excellent vehicle! I was in a pinch and was able to be approved, even when others turned me away! I drove off the lot with an excellent vehicle. Thanks to Lupe, Joe, TJ, Jason, and Larry ( there was so much good help I may have gotten some names wrong) I will be back again!! Thank you guys so much for everything!!
The service manager Joshua was great! Extremely professional & knowledgeable. I brought a non Chrysler vehicle for service & some concerns I had, even without an appointment the technicians looked at my vehicle within a timely manner and quoted out the repairs. Will gladly continue to come back
Justin from Big Daddy Towing is the best! I had a great experience working with Justin—he was fast, professional, and super helpful during a stressful situation. He showed up on time, handled everything with care, and made the whole process smooth from start to finish. You can tell he knows what he’s doing and takes pride in his work. Highly recommend Big Daddy Towing, and especially Justin, if you ever need reliable and friendly towing service!
Such a great experience and awsome team that set me up in my new to me Car!! 10 out of 10
I worked with John and he was super nice and helpful. Made sure I was taken care of. Everyone I talked to was super nice and made the whole experience super easy.
Samantha in service was amazing in helping me get my radio fixed in my challenger. The parts came in much faster than expected and she was even able to setup a service appointment on Saturday for me which was very convenient. Thank you Samantha I really appreciate it
"Melvin and WH Dodge made the purchase of my vehicle stress free!!"
Most honest guys I know. If you are looking for a car, these guys will treat you right. They are not super pushy and will listen to what you want and need in your vehicle. If they don't have what you are looking for, they will find it. They also work around your schedule and make the whole process simple and convenient. THANKS to Buckeye Chrysler Dodge Jeep Ram FIAT Superstore Mike Monroe, Chris Fulk, Fred Barbani, and Mark Ferguson.
Had trouble diagnosing the issue but didn’t give up until they figured it out.
Such a pleasant atmosphere and very reasonable prices. Thanks.!
This dealership is amazing and the people are even better! They make you feel like family and truly care about you and what you want.
Amber was excellent to deal with. Very friendly and great customer service
Always great service and friendly helpful people.
Great service, in a timely fashion. Got an oil change/inspection and 4 tires in under an hour. Have done cost comparison on tires in the past and they are always competitive.
David Ruiz was super helpful got my wife into the suv she wanted and even help me get into a nice charger. He was straight forward with info and answering our questions didn’t bs around like some car dealers
I've shopped here a couple times and have always had excellent service throughout the whole process. Everyone is so nice and very helpful. 10/10 recommend.
Went in for ac work advised of a recall for converter did work highly recommend lpk of defiance is definitely my go to chrysler dodge dealership hands down
Mose was absolutely great from beginning to end!! Everyone I met was friendly and eager to help in any way. They were gracious enough to follow me to drop off the rental car I had been driving for months. You guys are all ROCK STARS !!
My husband and I shopped around at other dealerships a little before coming to winter haven dodge. We ended up working with Luis and he was great. He made sure we got the best deal on our new truck. He wasn’t pushy about anything and was very laid back. So happy we chose to purchase from this dealership.
David, and Clint were awesome.
I took my vehicle there to get a recall serviced. The wait was less than an hour, there were no issues, and the staff was friendly
Took the warranty place a long time to get my part and they took care of everything. Always letting me know updates.
All we can say..is what an easy and carefree process in buying our Gladiator..This is because of every kind and caring employee that goes to work each day to please & treat every customer like a family member. We appreciated how excited everyone was when we closed the deal-every person handling each department we got to meet..it was a very comfortable complete transaction.. Now having the WILLYS for 2 months I'm still in love with the vehicle and my tires.. who really complains about tires being noisy when they look that cool?? Thank you ALL- TeRRi & MiKe D.
Always quick and communication is always top notch.
Perfect service !!! My wife loves her new Jeep!!
Always great to come out and have you guys service my vehicles. Highly recommend and enjoy the time there. Thanks
My family visited Lake Wales Chrysler Dodge Jeep RAM recently. Harry was very friendly and very knowledgeable. I recommend visiting Lake Wales Chrysler for your next vehicle purchase in Lake Wales Florida.
Quick and easy and Mike was awesome. Thankful for choosing Buckeye!
Amazing service. Everyone in the office is helpful and accommodating. Would definitely recommend!
Great family owned dealership. They made us feel very welcome and were truly friendly. No pushy sales people here! I feel they had our best interest in mind. Frannie was our salesperson. She was very knowledgeable and helpful. They all seemed to go out of their way to make sure you are taken care of. We will definitely be back here when we are looking for our next vehicle.
Cristo Rotter made my car buying experience amazing. He was very patient, never in a rush, and truly listened to what I was looking for. He took the time to guide me step by step without any pressure, always attentive and respectful. If you’re thinking about getting a car, I highly recommend reaching out to him and his management team. They’ll take care of you the right way. Thanks again, Cristo!
Magnus The Entertainer Loves The Service.. thanks buddy
I had an issue with a tire and stopped in with no appointment. The staff was awesome. They got me in, took care of my problem, did not charge me anything!! I was in and out in less than 15 minutes. Everyone was pleasant and it certainly turned my day around. Thanks
Alysa Henson did an excellent job taking care of my Alfa Romeo Stelvio Q4. Got me in and out quickly and was very professional in the process. Well done. Thank you Alysa!
A big thank you to Amber in service. Every appointment my needs are met , questions answered and customer service is a 10 out of 10 .
Very helpful will highly recommend if looking for a vehicle
This place is Awesome, they go way out their way to make things happen, found me a New Rubicon that had all the options I wanted, their was only one in a 300 mile range and we are over 2 hours away from this dealership and they meet us have way. This is our second wrangler from them and will be getting our next one with them, thanks Nate and Chris for your hard work and dedication to costumers.
Winter Haven DCJR, did an excellent job when I purchased my 2019 Nissan Titan. Steve our sales rep pointed out every detail and if he did not know what I was asking in regards to features he looked them up and found out. I would purchase again from this dealership.
Derrick Hill is the man took great care of us got us in what we wanted and in our price range that we wanted we will definitely be going back for all our car buying!
Very professional, respectful, and thorough.
Very respectful and detailed
Fair deal, friendly staff.
Everyone at the dealership were professional and easy to work with.
Josh(Mngr) and Alicia was great to work with
My Service Advisor, Samantha was great to work with.. pleasant, professional and courteous.. always kept me updated on the progress of the repairs..
I had my front brake pads and rotors replaced. Job was finished withing 1 1/2 hours. Great job.. Samantha Lyons is a fantastic service advisor as she kept me in the loop. Friendly staff and a very clean environment.
Derrick helped us through buying a Chrysler Pacifica Hybrid. Deal was done entirely electronically. The van was delivered a few days later. It was better than in the pictures. Very upfront people. Answered all of my questions in a timely manner. 10 of 10, would highly recommend buying a car from Derrick.
Buckeye Superstore was a great help I had Andy as a salesman he was great to deal with as Chris was too made it fast and easy thank you
Very clear costs of repair and quick service. Very satisfied.
I received excellent service and quick results. Derrick Hill took listened to me and took his time to help.
Our family is very pleased with the service and enjoyed our salesman Derrick Hill.
This was the most straight forward experience I’ve ever had at a dealership. I came from about 3 hours away so it was a big commitment to make that drive but they were honest and transparent about numbers out the door and were serious about getting me in my new jeep. Keith, cliff, and abdel were the dream team when I came to working this deal. Kieth our sales guy killed it making sure everything was ready to go by the time I got there and worked with me to get that right number. Cliff did an awesome job keeping me in touch with everyone involved and really kept our communication solid throughout the whole process. Abdel our finance guy does not play around, he had me in and out in 10 minutes no joke. I did a good amount of shopping around and this dealership really stood out and surprised me. They even stayed late to make sure I got my gladiator. Thanks guys!
Monroe Dodge is fantastic to work with and my sales associate Ty was very knowledgeable and got me in my perfect new Jeep!
Troy Maxwell is an excellent salesman that dealership gives you superb service
friendly, knowledgeable staff AND their time estimate was correct!!!! thank you!!!
I have bought alot of trucks at many different places, and this by far was the best. Everything went so smooth. Can't say enough about them they were all awesome! Would give them a 10 star if I could!! Highly recommend!
I bought a jeep trackhawk and was very satisfied because of the customer's friendliness
Nice
Great experience ! Highly recommend this dealership!
Had an appointment for an oil change and a tire rotation. Right on time!! Everyone was super friendly. Thank you
My wife found the add on line for the car. I was kind of unsure when I learned it was at a dealership, but we decided to go have a look. We were paired up with sales consultant Victor Wilburn and from that moment on Victor did a fantastic job of making us feel at ease and was very personable during the whole process. Victor went with us on the test drive and told us all we needed to know about the vehicle and was not pushy and was an all around pleasure to work with. The one thing we really liked about Victor, he made us feel like family. Like a brother you could go-to for advice or just talk too. We would totally recommend Dodge of Winter Haven for your next car purchase, be sure to ask for Victor if you want excellent customer service. Thank you Victor and Dodge of Winter Haven, for helping us find the right vehicle!!!
**** updated review- I still stand by my original review, only this time I’d really like to recognize Vicki who has been my new service advisor going on about a year now I think. She communicates with us every step of the way, she goes above and beyond reaching out to our warranty company to make sure they are going to cover what is needed. She always makes sure to follow up with us anytime we are waiting on a part to let us know when it’s there. She is truly someone that makes your business stand out and makes you want to come back! This was by far the best experience I’ve had at Dodge Chrysler Jeep ram of Winter Haven’s service department thus far. From the moment I walked in Jason, my service advisor acknowledged me and was absolutely amazing. Not even 45 minutes after I left my vehicle there he called me and gave me the report on my vehicle and explained everything! After I approved the quote he sent me, he called me back within an hour that my vehicle was ready. I highly recommend using Jason as your service advisor, he keeps you informed every step of the way!! !
Troy is the best! He listens and make the whole process smooth. Everyone is very friendly and nice. I would highly recommend this dealership!
I had been having bad experiences in the Kissimmee area at the Jeep Dodge Ram Dealerships so I decided to make the drive to Lake Wales and I’m so happy I did. Billy and Debo were very pleasant when I showed up for my appointment as well as providing a clean rental for the time my vehicle was in the shop. They were honest, transparent and upfront with me about everything that was needed to be done from start to finish! Bill, Josh and Debo were all delightful to work with. Thank you guys again! I will be definitely be back anytime one of my cars needs work!!
easiest buying experience I have had at a dealership. I purchased a brand new jeep that I found online. The jeep was already priced at a good deal so there was no need to have to try and haggle a reasonable price. The finance manager (Harry Parson) made the purchase easy , when there was an issue with the finance , he listened and fixed immediately, with the intent of securing good financing. Everybody i dealt with seem Attentive and willing to work for me and my needs. 10 Stars thanks to the crew at Lake Wales CDJR!
Love my car
Kyle did a great job of working out a great deal which put us in a great little car and good value for our trade. We would buy another car from them.
Awesome Experience with Mose and the entire team! They made it super easy to buy my new truck. Great Price and Awesome service. Happy I made the drive from Orlando.
Samantha five stars
Justin Taylor has absolutely been the best with dealing with me and my trade in, getting me a new car and he just went above and beyond for me and my family ! I would definitely recommend Justin here at Monroe Superstore ♥︎
Great and trusting people. Would never go anywhere else!!! ;)
My husband and I had such a pleasant experience here yesterday. We bought a brand new ram and “Chief” along with his colleagues made sure that we were taken care of. They made sure we were comfortable in every way possible. Highly recommend doing business at this establishment.
I always have such a great experience here. Ray in the service department is the BEST! He is the nicest & so helpful!!
Excellent service. They quickly found the issue with my tire. It needed resealed and was done in a timely manner
Very friendly and courteous. Timing of service fit my schedule great.
They were very patient with find the car I was looking for and they made it happen and they prices are amazing thanks Nick Gray 419 Car Guy
After two failed days at separate Ford dealership, I decided to give Dodge a chance. I came across Lake Wales CDJR after looking at a truck online and went by the dealership. I dealt with Juan who was awesome, he was very enthusiastic about getting me the truck I wanted with the deal I needed. It truly felt like he was on my team. The whole team then worked with me and made it all happen. Best dealership experience I’ve ever had.
Excelente servicio muy atento profesional su nombre es Cristo habla español que para mí es muy importante gracias Cristo por todo lo que me añudaste estoy satisfecha y feliz gracias a todo el personal muy amables y serviciales excelentes
Very good experience with the representative of the dealership.
Excellent service, Cristo and all the team were very profesionals.
I had the oil changed on my promaster 3500 ext 159
Awesome people and will do whatever it takes to get you into a vehicle that is for you
The service advisors are great. I’ve been there several times for general maintenance as well as for repairs. The service techs are very helpful, too.
Fast work never have any problems when I go in. Appointment time always kept and not a long wait
Great staff. Very helpful diagnosing there vehicles. Thank you and keep up the good work. Mopar built to last.
We had an amazing experience. David and Abdel were awesome. Both were very kind and helpful thru the sale process. I love my grand cherokee and appreciate the great experience at WH Dodge.
I went to service my vehicle and Samantha My service adviser treat me with such a respect She also asked me. How was the family and how was my day going while waiting for my vehicle? She came to the waiting area and update me at all times the process that were taken with my vehicle Samantha Leons you're awesome From the Olmeda's Family
I recently brought my vehicle in for scheduled service maintenance and was greeted by my service advisor, Vicky. Throughout the entire process, Vicky demonstrated exceptional professionalism and assistance. The waiting area was well-maintained and clean. I was pleased to find that the service was completed in just over an hour. I highly recommend Dodge Chrysler Jeep Ram Fiat of Winter Haven for your automotive service needs. Their commitment to customer satisfaction and quality service is commendable.
Ethan was fantastic. Helped me get the car I wanted and was patient with all my needs.
My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!
OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.
Jay Rod was an absolute beast! This dude will not let you down! If you’re looking to get a car don’t go anywhere else!
Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership
Ethan Lopez was great with me and he helped me through the process and it was really good no complaints!- from Donzavious
Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi
Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!
Fast friendly caring make you feel like a customer, clean environment.
Great service
Alexis D was absolutely amazing from start to finish. I initially reached out via CARFAX where I saw a listing for a car I was extremely interested in. I’ve had a ton of other vehicles I was looking at and with this dealership being an hour and 45 minutes away, I wasn’t sure if it’d be worth the drive. Well, it absolutely was. I was speaking to Cynthia via message, who was super helpful. She clarified any concerns I had, reassured me with any questions, and truly made me comfortable enough to even make the drive the next day. I knew I had to see this car asap because Monroe was extremely competitive with their prices and was truly the best in the market I’ve seen. Once I got there, I was greater instantly and led over to Alexis. She did an amazing job from start to finish. If it wasn’t for her, I don’t think I would have felt so confident and comfortable. I’ve bought a few cars in the past, all from older salesmen who really never talked to me as a person, but Alexis really did great at easing the nerves. I had such an easy breezy test drive, so much so that I decided to make it trade in right then, right there, that day. Alexis made sure to spend as much time as we needed that evening to ensure I drove him in that car. I couldn’t be more grateful for her patience and attention to detail. I also want to give another notable mention to Donna and Brian. Brian (or Bryan) were both super transparent. Brian made me realize how a true dealership should be. I have been going to a dealership closer to my home for the past few months for many services on my car, but never once was told about have 17 recalls on my car… he was just as shocked as I was that they never told me anything. I couldn’t believe that not only would a place not even mention it to me, but how easily and quickly it was for Monroe to tell me this. This is how a dealership should be. Donna was extremely helpful with the paperwork. There were a few items I needed to take home and thanks to her organization, it was so easy to complete everything the next morning and mail it all out. She couldn’t have made things easier. All in all, the entire team was amazing. Even the people who didn’t help us directly - they were all SO friendly and helpful. Granted, they’re trying to make a sale at the end of the day, but despite that, it never felt like that. I’m happy to give them my business and even happier to give them a sale if that’s the case. Thank you Alexis and team!.
Dayshawn was so helpful and assisted me with all my questions and concerns. I will definitely be recommending this dealership!!!
Prompt service, courtesy, respect and a deal on my next two oil changes. Roadmap for next repairs need on my car. Well done.
Luis was great
Easy scheduling ,knowledgeable service advisor She was very helpful
I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!
I had an appointment today with Tim and Im happy with my new purchase. He was extremely helpful and got us a great deal! The sales manager and the finance manager were also very helpful, and make the entire process super easy! I would highly recommend Tim and thank you everyone at Lake Wells Chrysler for a great experience!
It was a great fast experience Ethan was very helpful very polite and communicated well unlike other dealers.
Jay the salesmen was great and jayden the finance manager come check them out.
Good service and thank you so much MR.Dee for your time and help. Very kind and helpful
Worked with Matt Ball on purchasing a used Kia EV6 to replace my current one whose lease was ending. At the last moment Kia offered me a huge discount on buying mine out so I did not go through with buying here, BUT Matt was super helpful answering questions taking additional pictures and videos, etc. I especially appreciate that he didn't try to hide or gloss over any issues. He clearly pointed out some small paint defects. I've worked with other sales people that would have left that as a surprise for me after making the long drive out. Highly recommend this dealership.
Every person at buckeye was professional and polite!¹
Such an easy process! Only took a few hours from the minute I saw the vehicle online til I was driving it off the lot. The staff were very responsive and knowledgeable. Highly recommend!
Jeremey Smith was the best salesman. Easy and straight forward!
Jeremy was Awesome. Great attitude, and pleasure to purchase a car from him.
Friendly staff, low pressure
Luis from service was able to help me with my oil change at the last minute
Angel and Matthew were the best experience I could ask for .
What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.
Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌
My wife & I met with Mr. Larry Gardner today. What a wonderful experience! We left with a new ride & we're both very happy. (We stopped to look at a different car, I'm glad it wasn't there.) Larry read me. I'd recommend him to anyone. Thanks Man!
Fantastic experience at the Sales AND Service center! Jackie was awesome with the sale and Mandi has been awesome with our Service.
Was a great experience as always. Stopped in to setup a purchase for an off lease Jeep.
Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.) I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.
Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.
I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!
Greeted upon entering service station. Taken care of right away. Assisted to waiting room. Recall taken care of right away. Was out the door in approximately 15min.
I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.
The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!
Big shout out to Ray the service writer that was able to get my jeep in and was diagnosed by the mechanic in a very short time and resolved the issue, thanks again for everything you do
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
Great Service, everyone is super friendly and able to assist in a timely manner!
They had Affordable used cars and a great collection of new ones. Sales personnel was helpful and knowledgeable..
I have to give an exceptional service to my service guy Mr Luis Pabon he has been working on my van and trying to get everything done so I can get my granddaughters special mobility van ready for her appointments and finally will be finished up next week thank you so mucynay the Lord bless you and keep you always
The General Manager and salesman made my vehicle purchase effortless. Super easy to work with and will be a return customer. Great job Monroe Dodge!
Josh Cruz was very helpful on picking out my vehicle. Very time consuming to be doing it alone but was easy. Thanks!
Angel was great. Highly recommend
Angel Jimenez was amazing. Very helpful and professional!! Will buy from him anytime!! 💪🏽😎
Thank you Joe for an amazing deal uou worked for us on our toyota purchased!! You are the best
Excelente atendimento, pessoas muito atenciosas, principalmente o vendedor Dayshawn Elliott, vale muito a pena dar uma passada lá se vcs estiverem procurando qualidade, preço bom e facilidade na comprar do seu carro.
Excellent service ! My truck had to be in the shop for almost a month because lifters failed from factory. This was with in my warranty. Their team on the dealer side & fleet side walked me through every step of the way . Keeping me updated and providing pictures etc. they took all proper steps and even provided me a rental car to have for the time being in the shop. Will always continue to do business with them
Jeremey was good, awesome dealership. Would recommend
Great to work with!! Ethan Lopez
Service was exceptional, didn't felt rushed, every step of process was explained to the tee. J and E Lopez made it happen.
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
⭐⭐⭐⭐⭐ I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time. The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service! I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work! 👏🚙
Great experience we were treated like family, Joseph, Chief, and Danny were very attentive. They made sure our expectations were met and did not hesitate to answer any questions or concerns we had with the purchase of the vehicle. Highly recommend anyone looking to purchase a vehicle in the Central Florida area pays them a visit.
Went to Feldman Dodge in Woodhaven. They said it would be two months before they could look at it.took it to Monroe Dodge and they fit me right in.
Manny and and Ethan did a great job today! I would recommend everyone to come here!
Fantastic customer service. Friendly. Understanding. Timely. A gem in Defiance.
Really enjoyed my time with the guys and had no pressure
Buckeye Super Store Jeep, in Shelby had a Jeep that my wife and I really liked on Facebook. I called the dealership and spoke with Derek Zehner, the salesman about this vehicle. I told him that we were coming up to look at it and we’re a hour away. He said he would have it ready for us to see and test drive. Upon arrival Derek had it ready for us. He explained the vehicle to us and we test drove it. The process was very smooth, no pressure or back and forth. After that we purchased the vehicle. Derek was very professional, attentive to all our questions. Thank you Derek and staff.
My brother went shopping around the area and had driven quite a few different cars, he liked the fact there was a Car Fact's info on the vehicle he purchased for me, it was a surprise gift a urgently needed. The staff were all professional but made us feel at ease.. buying a car is a big deal for everyone. Thanks so much!
I go ahead to get my oil change for my Jeep good service and awesome dealer
What an experience. I drove two hours to work with Nicky. She made my Jeep buying experience easy and enjoyable. The whole team there is second to none. I will recommend Posner and Nicky to everyone I know!!
Took my jeep in for a recall fixed and out the door in a half hour
Great experience, very timely, extremely friendly staff.
Ask for Jay, you won't be disappointed ...
Everyone at Monroe dodge was so helpful and kind. Between buying my vehicle and getting my vehicle serviced in the body shop. They all went above and beyond. I highly recommend this dealership and body shop.
I bought my longhorn at this location. In 2014. The team at the Monroe superstore. has changed my oil and did routine inspections for 11 years. keeping me updated on the health of my truck inside and out , so far 268454 miles . Thank you 😊 GOD BLESS
Absolutely best place to buy a car , Salesman ( Nate Oswalt ) was super to deal with , Service Manager ( Jonathan ) are 1st class young men with an older established Car lot. THANKS GUYS
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
Richard Montes an excellent person—thank you for the help you gave me at the store.
Everyone was extremely nice and helpful.
Bought a new car today and Angel Jimenez was amazing. He helped me out a lot and answered all of my questions. He was very friendly and patient. Definitely recommended him if you are looking for a car.
Easiest, no pressure transaction ever! Angel Jimenez went above and beyond. Great service, friendly and patient. Definitely recommend if you’re looking to buy a new car check out Angel he will help you out.
A lot of waiting but GREAT SERVICE
Professional at every desk, to include the courtesy drivers. I only have the best to work on my car and that is Posner Dodge
Nickie and Angel did a fantastic job at assisting me today. They simply did a VIN verification, but were very friendly. Would recommend them for someone looking to purchase a vehicle.
Best experience! The sales rep Andy was polite and awesome as well. Helpful and no hassle.The other staff were very friendly and polite. Yes and by the way what a great Ram truck!
This team worked well together to make our first-time purchase of a Jeep Wrangler a reality. Tynan was patient and listened carefully to our needs. Dave and Gary were behind the scenes making it happen. And of course Ralph was persistent in making this perfect knowing we’ve been on this journey for so long. Thank you Monroe Dodge Chrysler Jeep Ram Superstore.
We recently purchased a we 2020 Chrysler Voyager and had the pleasure of dealing with Sol Rivera. We also had great conversation with Bill Miller. We highly recommend this dealership Posner Park Chrysler. Dawn & Gary Wohlrab
Great place to service your Dodge!
I just made a purchase of a brand new 2026 Durango 392 from this dealership and had an awesome experience. DeVonte Malcolm is the salesman that I worked with and he could not have been better in helping me get a great deal on my new car. We negotiated everything by phone and I flew into Detroit to pick up my new car. DeVonte arranged a ride from the airport for me and I was in and out of the dealership in about 20 minutes. I love the car and would highly recommend you reach out to DeVonte and the team at Monroe Dodge if you are looking for a new vehicle. This was by far the best car buying experience i have ever had.
They have constantly went above and beyond on multiple purchases.
Daniel Mexico went above and beyond to help me get my gladiator. The dealership was warm and inviting all and all a great experience
Alit of waiting but GREAT SERVICE
jay rodriguez is the goat, if you wanna buy a car hit him up specifically
Gabrielle is awesome!!!! Highly recommend getting a car from her!
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Angel was great. Helped us out and was very kind.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
My last visit I am very pleased. Everyone in the Service department did a great job putting my running boards on. Thank guys!!!! Paul is a very happy Gladiator 😊
Was a great experience as always. Stopped in to setup a purchase for a off lease Jeep.
My wife and I had a great experience leasing our new Grand Cherokee! Alec, our salesman, was extremely kind, accommodating and knowledgeable. A true professional! We’ll be back when the lease is over for our next Jeep. Thank you all!
Jeremy Levi and niko were great
You can also purchase Jeep merchandise here. Staff is very accommodating. Can't wait to drive home in my new Jeep Compass.
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car. I was driving in Winter Haven a few weeks ago and the transmission would not go into park. I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram. This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up. I has some interval maintenance done and was surprised that there prices weren't to bad . I am happy with the service that was provided.
Amazing service
Angel me ayudo muy muy bien muy buen servicio de todos allí
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