Salesman Troy Maxwell went above and beyond to make sure that the hail damage was fixed on the 2023 Chrysler Pacifica that I purchased. He was very knowledgeable, professional and friendly. I will definitely recommend him. Everyone I encountered at the dealership greeted me and seemed very friendly. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
5 Stars – Loyal Customer for a Reason!
Just picked up my 2025 RAM Bighorn from Mike Monroe at Buckeye Jeep Dodge Ram Fiat in Shelby, Ohio, and once again, he delivered an outstanding experience. This is my FOURTH truck from Mike—and there’s a reason I keep coming back.
Mike is knowledgeable, straightforward, and always goes the extra mile to make sure I’m taken care of. He never pressures, always listens, and makes the whole buying process smooth and stress-free. Whether it’s answering questions, working through options, or just being genuinely helpful, Mike has consistently earned my trust.
If you’re in the market for a vehicle, I can’t recommend Mike Monroe enough. He’s the kind of salesperson who builds relationships, not just sales. I’ll definitely be back when it’s time for truck number five!
CRISTO was amazing, this dealership was amazing. Harry the manager was also the amazing, very straight forward and truthful, love this place, I will happily drive 3.5 hours to come here instead of somewhere else
Experienced great customer care!! Mr.Viveros helped me so much and definitely cared about helping with the correct intentions. He helped me make a decision based on my family needs which made a BIG difference! Between the conversations while test driving and the service soon as I stepped foot into the establishment I just want to say Thank YOU
Great customer service and nice waiting area, very fast accurate service .. I went in for an oil change and they checked everything for me and always give recommendations for any other service I may need, I also purchased my Highlander from them and would recommend 10/10
I purchased a new Jeep Grand Wagoneer L in Orlando because this particular vehicle is difficult for find locally. Living near Winter Haven I knew I didn’t want to drive to Orlando for my service needs. I went to Winter Haven for a service need and to established my vehicle with them .. I met with Service Advisor Amber Harrison who was very knowledgeable and pleasant. She was very accommodating in getting me established with the Winter Haven dealership .. it didn’t matter that I didn’t purchase my vehicle from them .. they treated me like I did! I had to leave my vehicle .. with the purchase of a Grand Wagoneer, you are provided a loaner vehicle of the same or similar type. Amber said they didn’t have a Grand Wagoneer but, she had a new Ram 2500 Diesel Pick-up. That was more than accommodating! Great service, Great people! I’m glad I was accepted into the Winter Haven Chrysler Dodge Jeep Ram family!
From the time I arrived, I was greeted with a smile and a sweet/professional attitude. Gio made sure to show me all the Jeep Wranglers and once I decided on the one I wanted, he worked hard to get me a really good deal on the Jeep!!! I never felt pressured or uncomfortable during the process and he was there to answer any/all of my questions. He even made sure I had my first duck before I pulled off the lot!
Great experience!
I found about the Ram 3500 that I was looking on an online ad. I drove after work 40 miles to get to the dealership 10 minutes before they were to close. David Ruiz was very attentive to get the keys and show me the truck even though he was almost closed. The next day all the paperwork was done mostly remote. Excellent team. Thanks David for the good service.
One of the most seamless and best car shopping experiences. I am from out of town and requested more pics and a video walkthrough. There were folks looking at the vehicle that same day so in case it sold, they only provided pics. First thing next morning (Thu), without me asking or reminding them, Jermaine sent a very detailed video walkthrough. I started purchase process same day via phone. Saturday when I picked up the vehicle, everything was ready for me. Jermaine and JJ were super friendly, helpful and attentive to my questions. Would totally recommend Jermaine and Monroe dealership to anyone in search of vehicle even if you are out of town.
Great service,, beautiful prices, easy financing with attractive low intrest rates,they tailer the deal with your budget, very nice dealer team work, great management,,great friendly dealer owner. I love to refer people to this dealer. Thanks to everyone..
At first when I got the capital. One pre-approved information in the mail. Light nordics. But then I called in and spoke with an amazing man named Daniel. Daniel developed a report and helped me to understand that they had pre-approved me. They were sure that they could help me. Well he was right. I'm in another amazing man named rock and he put me at ease. And he assured me again that he could help me. Then rock came back with the most amazing thing. I had passed a beautiful blue car. Upon coming into the showroom to my surprise that beautiful blue car would be mine at the end of the day.It was an amazing experience for someone who just needed a break.Who's been down on her luck?Since the pandemic, this has already helped my life.I have received and accepted an amazing job Proposal which I have accepted it has truly changed my life
Sincerely Miss V Lake
I must say this place has given me the best experience Ive had with a dealership . They was resourceful and they valued my time like I do . Ethan was a great salesman, he answered all my questions and gave me plenty of time to overlook the truck and get a feel for it . Would recommend for anyone looking for a no BS car buying experience . Good work LPK!!
Recently purchased a car remotely from out of state and was overall a smooth and professional process. Nick Gray was super helpful with getting pictures and video, helping take the car to a local mechanic to get inspected, making a deal and facilitating getting the paperwork mailed back and forth in a timely manner so I could get the car shipped as soon as possible. They also arranged the shipping for me. Loving the car!
Everyone has the cringing reaction when thinking about buying a vehicle and dealing with the actual process of salesman, sales managers and eternal negotiations. Been there done that. Over 32 years in the Winter Haven area and have purchased 6 vehicles from this dealership. Stopped by to look at a vehicle and was met by Victor Wilburn a salesman with DCJR. He told my wife and I all about the vehicle, he was respectful, informative and gracious with his time. I committed to coming back the next day for a test drive and start the process. Next day we started the "negotiations". Fair amount of back and forth with the sales manager with Victor presenting my expectations and also those of the dealership. He worked to get the deal done with no pressure on me. By far the best experience I've ever had buying a vehicle due to his attention to my expectations and respect for my time. While I was waiting for things to be finalized, he took the time to introduce me to the service manager who I'll be dealing with for any vehicle issues I may have. If you want a nice experience in buying a vehicle with someone that makes it less stressful look for Victor Wilburn when you want to purchase a vehicle from this dealership.
Fred and Evan all made our car buying experience as painless as car shopping can be!! This was our 3rd purchase with Buckeye Superstore and we will definitely be back in the future!!!
Winter Haven Dodge only does work that you want, no extra cost like some garages. They give you a readout of anything that my need to have done, so that you can have it done on your time. I would recommend Winter Haven Dodge to anyone that needs work done on their vehicle.
Always great to schedule an appt. Service advisors always let us know what is going on with our vehicles, multiples of them! Thank you, Buckeye! Our Wrangler 4xE’s (2), have very under-performed! When we have had to take the ‘24 with 4000+ miles in for service!!! Jeep (Stellantis) hasn’t figured that out yet! The ‘21 is in the same boat!!! Please Jeep/Stellantis figure out technology to make my 20,000+ mileage work.
Cristo , is the very best sale's person I have ever dealt with. Very pleasant very knowledgeable about every question that I asked. He showed and explained each feature on each vehicle that I was interested in I was not rushed or felt like I was taking up his time. Down to earth just a great guy!!
My experience was amazing. The people there are very polite, courteous and knowledgeable. They explained everything to me in detail, and I would definitely recommend the services to other clients.
Samantha was real helpful with everything. The service was fast and they keep you updated on everything. I’ll be making this my permanent place for all my work.
Even was my sales rep. He was absolutely amazing, someone who you could actually see yourself being friends with. He was very personable and extremely easy to connect with. They did not have exactly what I was wanting in a 2025 Jeep Wrangler so Evan walked us through, step by step to custom order exactly what we wanted. I wanted a Sahara but the Sahara did not come in the Mojito color that I wanted. So Evan explained that we could go with a Sport S and add any and/or all the Sahara options that I wanted (aside from the matching body color top). After placing our order, it only took like 27 days for us to get it. I was shocked that it only took that long to build my custom Wrangler from scratch. I absolutely LOVE my Wrangler and I may never do business with anyone, other than Buckeye, ever again. I have bought many vehicles in my time and this was by far my best experience that I've ever had. Even the closing of the deal took less than 20 minutes... probably would have taken less but I talk a lot. Lol
Great experience. Nate was very easy to work with and showed us several options that fit within our budget, while trying to get us a price that wasn’t “low” due to a long loan term.
10/10 experience!
After an absolutely disastrous experience at a local Mercedes dealership. I found a comparable used car at LakelWales Dodge. Easiest purchase ever. In and out in 2 hours flat including finance approval. They gave me an awesome deal out of the gate. I needed help getting the car home as I didn't trade. They delivered it for free to lakeland! Mose was my salesman. He is a real strait guy. No BS! No delay. Have had the car a couple weeks now and love it! I cannot say enough good!
Normally car buying is all day but Mr . David Ruiz and the whole staff was so courteous and kind I enjoy my experience purchasing my 2022 Toyota Corolla from them and in the near future I will be going back they were so genuine kind and patient!!!!
I wanted to take the time to write a thoughtful, relevant review of our experience when buying our new Jeep Wrangler at Lake Wales CDJR.
If we didn’t feel the way we clearly feel about the dealership and the staff, it would be a completely different story.
I’m a retired USAF Disabled Veteran and my word means everything to me.
Another dealership south of our home in Frostproof did not value us as a repeat customer which is their loss and our gain.
My wife Sue and I have purchased a lot of vehicles in our lifetime.
Our experience at Lake Wales CDJR has been, by far, the best experience we’ve had in several years.
First and foremost it began with our salesman, Tim Charney who cheerfully met us at the front door for the first time.
It is largely due to Tim’s efforts and the care that we received from Tim beginning with the process of choosing our vehicle through the final delivery.
Essentially pricing is often similar from dealership to dealership but it’s all the rest that goes with purchasing a vehicle that counts.
I also want to mention Mike Martinez who made closing the sale a delight.
Going forward, Lake Wales CDJR is our dealership of choice.
And, when you stop in, don’t forget to ask for Tim Charney; tell him that Larry and Sue sent you.
Prompt service. Loaner available. Samantha was great and kept me informed. All work expected was performed! This was a critical work for me because I was headed out of town on an RV trip in three days. Samantha immediately had my vehicle taken in to check what was wrong. They determined they needed a part that they didn’t have on hand but would by 9 the next day. Plus they checked and pointed out that I had missed some maintenance items and given I was about to tow a 15,000 lb RV all summer they suggested they accomplish that maintenance the next day when they were putting in the new module. They arranged a loaner for me and promised they’d have every thing done by 4pm. Dropped truck off at 7:30am. Picked it back up just before 4. All work completed 100%.
I will never take my truck anywhere else for service From Clint the GM, to Phil the sales mgr to Steve the Service manager to Samantha the service advisor, everyone made me feel welcome!
It’s actually a pleasure to bring my truck in for service!
Everything was very smooth and professional from the time I called to make an appointment until I drove off with my truck . It was a pleasure working with Derrick and JJ
They host lots of fun events to make it enjoyable to visit and explore your options. They provide a personalized experience to find you the best car for your needs.
The sales crew were great. The service department not so much. I have had my jeep compass about a year. Have had it in for service for the same problem twice. A clunking noise. Both times they say they find nothing and as soon as I pick it up and drive off the lot I hear. I truly believe they don't even test drive it. If it doesn't show up on their computer they can't find it. Then they charge me for the test 170.00. I will definitely be taking my car to a different shop for repairs.
I want to thank this dealership for making me feel welcoming during this process of purchasing my truck. Thanks to the salesperson Juan Viveros for his attention and intention to help me achieve my purchase.
I recently purchased a new Jeep Wrangler, and I couldn’t be happier with my decision.
A big thank you to my salesperson, Mose, who made the whole process smooth and enjoyable. He was knowledgeable, patient, and genuinely excited to help me find the perfect fit. It made the experience that much better.
Highly recommend to anyone looking for a new vehicle!
David R. sold me a Wrangler Jeep. He was professional, knowlegeable,answered all my questions well mannered, professional, and polite . He would be the reason why i would recommend Dodge Chrysler in Winter Haven to all my friends to purchase a vehicle. I had pleasant experience. This is our second vehicle that we purchased from him. We have family that has purchase vehicles from him. Very positive experience. Thank you. DH
They were very good at selling my truck to me , they were not impatient with my couple days on deciding on buying and after I decided they did a great job on financing me and getting me a great rate also thank you guys at Winter Haven Dodge
Very helpful and accommodating. When i found this car online Tim was very quick to respond and made my purchase go very smoothly
Then when there were later everyone helped out and had them resolved in a timely manner
Nick was my salesman and he made sure to pick out the best car for my needs. His first choice for us is what we now have and my son and I couldn't be happier
Where do I start. First of all, I want to give a big thanks to John, Fred, and Chris for their outstanding customer service and teamwork. John was the salesman that helped me not only get into the vehicle I wanted, but he really did make the whole experience worthwhile. He listens, empathizes, and gets work done! Chris, the salesman director; went above and beyond to get my deal to where I wanted to be. No gimmicks, pressure; or miscommunication. Lastly, the finance director Fred; finalized my purchase and made sure that I was completely informed and comfortable with signing any paperwork. At the end of the day, I recommend driving from out of town, even if it’s hours away like I had to; to do business with these fine people. I will be back for myself, family; and friends. Thank you gentlemen, thank you Buckeye Superstore!
I took my Jeep Cherokee to my local Jeep dealer because I had an engine light on and it was my torque converter.... Come to find out I had a recall on the Cadillac converter and made appointment to return. After they replaced the part it took care of the code and my engine light and I didn't have to pay anything. That was a true blessing for me. My Jeep runs better.
Lupe and Rob went out of their way to help us find the right truck for our situation. They had a great selection for us to choose from. We were in and out very quickly. So if you are in the market make sure to go to LPK. Thanks Again guys!!
The staff has always gone above and beyond to ensure I leave with my vehicle in the best condition possible. Transparency and patience are highlights when addressing any paperwork and questions I have had regarding maintenance activity in the past. I have never had an issue scheduling an appointment in proximity to my desired time frame.
They were amazing and when a problem came up they called us instead of just fixing it to make sure we wanted them to fix it. I would recommend LPK to anyone.
They examined a potential problem and recommend that no fix was needed. They could have replaced parts but found it not necessary. I would not have known and happily paid for an unessary repair.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
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