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I have been coming to this Dealership for many years. Their staff in the Service Department is great. Today I worked with Samantha. She took in my Jeep and let me know what was going on and got me out quickly. When buying a vehicle it is very important to think of who will be taking care of it when you need recommended maintenance and have issues. Thank you Samantha and the entire team. Teamwork makes the dream work. Great job!!!
Very helpful staff. Brandon is our salesman and he helped us find a great deal. Very knowledgeable and prompt responses. Overall we are very happy with their service
Even though I was from out of town, the dealership was very customer, friendly and service oriented. I would highly recommend them.
Great customer service. They got me in and out for a recall quickly. I got my work vehicle serviced, great service. Highly recommend them. Jason was awesome. Just great people.
Great experience! Sales staff were friendly, no pressure sales and good pricing on sale of car. I highly recommend them if you need a new or used car I will buy again from them. I drove 3 hrs from Michigan and it was well worth the drive!
We have dealt with Brian many times over the years and will continue to give him our business even though we have now moved over 3 hrs away. He is honest straightforward and goes above and beyond to assist us. Anyone looking for a quality vehicle and an honest guy looking to assist you definitely see him for your next vehicle.
Normally car buying is an all day, miserable experience, no matter how much research or preparation you do. When we went to look at a vehicle at this dealership, it quickly became apparent that this would not be one of those times. Melvin was the one that got us into our new vehicle, and I can't recommend him enough. Incredibly pleasant and easy to work with, without the typical "pushy" attitude you expect at dealerships. Zero complaints about this purchase, and would happily go back in the future.
I have not been to this dealership in many, many years. I must say that I was pleasantly surprised by the current set-up and staff that I came in contact. Stephanie was my agent. She was knowledgeable and helpful with my questions and concerns. Excellent communication skills as well as customer service skills. She presented accurate timeliness and follow-up. Based on her alone, I would definitely return for service. Very satisfied with my experience.
They got us the cars we wanted at the price we wanted. Thanks to our sales guy cheif.
Cristo Rotter did was a pleasure to work with on my purchase of a new Ram. I highly recommend him.
Was in and out promptly and was treated with respect and even had a coffee made for me
The service staff was super friendly and fast!
Service is always great! Thanks to Stephen for getting me in quick with out an appointment and to Alysa and the tech for being extremely professional.Always a good experience!
Very friendly
Great purchasing experience - no pressure, no trying to sell dealer add-ons ( yes, they are available if you want them), minimal time with the finance manager ( no loan required - and yes, lots of signatures), sales team very professional and knowledgeable about product and helpful understanding the tech. I have purchased many vehicles through this dealership.
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
The service was awesome. They got me in and out diagnosed what was wrong. it's a great place to go. I feel confident that they're not there to try to screw me over. their main concern Is what is wrong with my vehicle and to fix it. I will be going back.
I had a great experience purchasing from the dealership. The sales manager Phil treated us like family and really seemed to work hard to make a not very easy deal come together. I’m thankful for their hard work and professionalism. I would definitely purchase here again.
Clint Turnbull has been great , our sales man Keith Miles waited patiently for this deal and never preasured us into the sale .
Wonderful dealership great service brought my second vehicle from here both sold by Luis Alvarez a great salesman an amazing to work with when trying to find what you’re looking for.
Clint and his team went above and beyond! Super easy car buying experience.
Has an amazing experience with Daniel he made everything smooth and had the car I wanted shipped to their store the next day for me to sign and pick up
The repair department at Winter Haven Dodge, led by Service Manager Stephen, exceeded my expectations. From the moment I arrived, the team was professional, knowledgeable, and efficient. Stephen ensured that my vehicle was properly diagnosed, clearly explained the necessary repairs, and had everything completed in a timely manner. The quality of their work is excellent, and their customer service is top-notch. I highly recommend them to anyone in need of reliable vehicle repairs!
Great Service!! No hidden fees pricing!
Very nice people and excellent service
Always find an excuse to not fix your car
Great service
Amazing customer service and super friendly staff. Highly recommend for a team that you can trust, a beautiful car that you can rely on, at a very competitive price!
All staff are considerate. I appreciate that Jonathan and Olivia in the Service Department explain the work to be completed, and update me throughout the process. There is also a very nice waiting area.
Maravillosa atención la de Cristo y el equipo con nuestra familia. Los recomiendo al máximo. Siempre atentos y serviciales.
I have had work done on my Chrysler and Jeep vehicles at both the body shop and the service area over the years, and have always been very pleased with the service provided.
After I got hit in the passenger rear wheel I took my Jeep Gladiator in for repairs. They kept me informed throughout the process and did an excellent job as others did not hear the clunk in the back after the hit.
The staff is great , friendly and efficient. We drive farther to go to this dealership because of their customer service.
Great and efficient deal process! Edward Box is the best salesperson you could ever want! No bs and straight to the facts! I have bought more than 7 cars from him now and it’s always straight forward and efficient! Would highly recommend the dealer and salesperson!
Extremely nice place with great hospitality. Cristo and Micheal did everything they could to help me walk out the door with exactly what I wanted. They gave great suggestions and advice that not only helped me get my dream car but also where to go for various services. They also presented other options that would fit my current situation. I would definitely recommend and encourage people to visit lake wales Chrysler dodge jeep ram first if they are interested in purchasing a new vehicle. Paid Vacations are well deserved for both!
Good service for the long process from start to finish. Nice salesman that was patient and not acting like it was taking too long! Josh was great and took care of problems that we ran into.
Kyle and Melvin were incredibly helpful. I went in looking for a very specific car and they made sure that I was 100% satisfied with the car before leaving. Quick and seamless process. I was out with my new car in 2.5 -3 hrs.
My go to for all of my ram truck needs. Won’t go anywhere else!
You could say this place is a gem, and more specifically, Amber. Great dealership great experience.
Nick was awesome, worked to get me in the exact truck I wanted and made it happen. Couldn't be happier. Thanks again
If you are looking for a dealership to assist you with all your vehicle needs, Monroe Dodge is the place to be. Denise and Brian make sure wants and needs are met beyond your expectations. I have purchased multiple vehicles from Monroe Dodge. I absolutely love them
Outstanding staff and great values!
Had a wonderful experience with Buckeye Matt was fabulous and Fred explained everything so well
Great experience with Phil and David ordering a new truck
The team at LW Chrysler Dodge Jeep Ram was incredible. They were personable and professional in their approach, listened to my needs and provided an incredible price. Mose Battles, my Sales professional, is an asset to their organization and I highly recommend him and the dealership for all your automobile needs.
Very helpful
Great service and friendly helpful staff
Very friendly and caring people. Not your typical car dealer...very good experience. I was highly impressed.
The service department has great communication and friendly staff. Work done on my extended 3rd party warranty required almost no effort on my part. Completed on time and no issues.
I’ve always had a good experience with this dealer. Excellent work on repairs. Loce the convenience of the express lane for oil changes.
Service was awesome!
I highly recommend Cristo our salesman !!! He went above and beyond the call of duty, to get the job done & the sale completed !!! We will be back again. Worth the trip. The Lake Wales store is a smaller dealership compared to most but has the biggest heart and willing to deal.
Great customer service! The best.
I thought buying a car was going to be super complicated, but talking to Nick Gray, 419 car guy, he helped me through the process and made it super simple. I would 100 % refer people to working with him. I’m super happy with the car and how simple the process was
Thank you for your timely service
I really like the service department, Jonathan is always pleasant to be around and helps make sure my vehicle is safe for me and my son
Great job, very professional
Best dealership I've been too. Very patient I had to go back multiple times to make sure I got the car I wanted showed me all the cars I looked at 10 cars till I came to a decision. Will be my go to place for cars, and will recommend to family. Thanks juan viveros
Very friendly dealership and easy to do business with. I would come back for any future purchases.
Chris and Mike were great to work with. I gave them the terms I needed to make a deal and they got me where I needed to be. They also were very hospitable with my children which made the process go smooth.
The guys there were so nice and helpful. They helped me purchase the car I wanted and made sure I liked it before I drove off the lot
Everyone was so helpful and nice. They got me right in when I called with an issue. I have told several people about this place. I will definitely be back. Carrie is awesome....they all are :)
Completed everything over the phone in less than 2 hours we had the financing we required. All that was left was the test drive and signing paperwork. From start to finish less than 3 hours in total!
Everyone is always very professional here. Excellent service couldn’t ask for anything better thank you so much for all your team does for me and my family.
Awesome People Awesome service. Thanks to everyone
Great Job, reasonably priced, wait at dealership was not long.
Service at MDSS is always fast, and friendly!
I worked with Chad. I went to him on a recommendation from a friend of mine. I had talked to 3 different dealerships and they couldn't get me what I wanted. I would have any of my friends go and see Chad.
Personalized exceptional service!
Friendly staff. Got my jeep fixed in a timely manor.
Muchísimas Gracias Cristo Rotter se a desempeñado y ayudado de mucho ! Muy agradecido por su atención y por la ayuda . Busquen a el . Bendiciones y éxitos
Juan, Harry, Micheal, and RJ!!!! Best group of men you could possibly work with! Juan you were eager to meet us but not pushy for us to buy. you listened to what we were looking for and definitely didn’t push the “best biggest” sale you could get. Harry and RJ, again you listen and don’t push, your accommodating with out frustration and made things happen for us when we were in a tough spot, Michael, you closed everything out while still keeping the customer in mind we never thought or felt like we were “just a sale”. We are forever customers at this location.
Great people very fair price
5 stars
Brought my Ram in for service and some recalls. I was treated very well and they took care of all my needs! Plus they have popcorn.
Amber is always very polite with me and other customers and everyone there are always in the lookout to help every person there thanks you for always taking care of every customer
Customer service was excellent very friendly and outgoing....
Great service, fast friendly staff. Refreshing to receive service like this. Always professional and helpful.
Monroe Dodge has earned a future customer. After experiencing exceedingly poor service from my local Chrysler dealer, I will be driving farther and taking my vehicle for all its service needs to Monroe. Everyone in the service department was friendly and courteous and the work was completed in a timely manner.
Due to some personal matters I haven't been able to go to the dealership yet. But I have to tell you the young lady who is working with me has kept in touch and answered questions with true professional demeanor. I'm hoping to get the very soon.
So my son and I was extremely bless to be help by Cristo Rotter!!! He made a way out of no way!!! He is the best!!
I live in a Palm Beach County and traveled 3 hours to get the car I wanted, at the price I wanted. No salesmen down in Palm Beach, Miami, or Broward County’s knew anything about the Jeep Grand Wagoneer. They all said it either comes in Black or White with a Black interior. Keith Miles was my salesman at DCJRF of Winter Haven. He knew about the car and showed us all the accessories and how they worked. AMAZING. He worked with me over the phone. He made me feel comfortable that we could make the deal. So my wife and I took the trip and I’m glad we did. We got the deal we were looking for. Everyone at the dealership was went out of their way and exceeded my expectations. Thanks To Keith Sales, George Finance, and Amber Service. You all made it well worth the trip. This is the way to run a dealership. Great job Clint general manager.
Great customer service, very easy transaction. Would definitely recommend these guys.
They were friendly and helped me out as much as they could with my situation
Can't say enough good things about this dealer. I found a truck online that definitely had my name on it. Bert and Mark were awesome to work with. I really appreciated that they took a single female from way across the country seriously. I live in AZ and had to fly to Ohio. Bert picked me up at the airport and everyone was extremely sufficient, thorough and knowledgeable. My experience was great. I got an amazing used truck with very low mileage at a great price. Thank you for making me feel welcomed, respected and selling me a great truck. I had to drive to Ambrose GA to pick up a 7'X12' enclosed trailer and then back to AZ. The truck towed great. Thank you again.
We had a very nice experience with Lake Wales Chrysler Dodge Jeep. All Customer service throughout our process of trading our Jeep Wrangler to Jeep Grande Cherokee was smooth and easy. Ask for Christi Rotter, great guy, knows his vehicles!
Nate was absolutely amazing! I’ve now bought two vehicles from him and have been beyond pleased each time. I will continue to reach out to him for any vehicle purchase in the future!
Chris was fantastic with my husband Joseph. He still talks about him today lol. Overall, we could not be more pleased with our purchase and the experience. Chris and the Business Mgr were kind, transparent and many other qualities that are admirable. Would highly recommend this place to purchase a car!
Very good customer service and was more then helpful.
Great they was a super chill and easy to work with
Exelent work Cristo and Juan
We have gotten many vehicles from Monroe Dodge and have never been disappointed. That’s why we keep coming back. The staff is always so friendly and goes over and above to make sure that you get the right vehicle at a fair price. We also think the service department is great. We HIGHLY recommend Monroe Dodge for all your vehicle needs.
Purchased 3 vans for work, price, purchasing process, and vehicle prep was excellent!
Made the best deal possible for my needs, and finance, compared finance institutions to get me the lowest rate possible and followed thru with things that I needed addressed on truck that I purchased really happy
We purchased a 2019 Ram truck from Rob. No pressure, no hassles, overall it was a quick and easy experience. We will definitely use them again!
The crew at Buckeye are top notch people. They are very knowledgeable and a quick turn around.
Muy buen trabajo gracias
Good experience taking my Hellcat for an oil change. Employees were professional and nice. Enjoyed the waiting area also. Alysa was efficient with process. Omar, Mid Florida Dyno.
Buckeye is always very helpful when I have a question or a weird noise. They're the best.
Had to get a recall taken care of. They picked my truck up from work, dropped it off, and cleaned it while they had it. Highly recommend!!
Evan Strong went above my expectations
Angel was so helpful and kind! Highly recommend.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
Recalldone on my 24 Wrangler in 40 min.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional. In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
Gabby was very helpful and an absolute pleasure to speak with.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
Jayden made the finance process the fastest and easiest I’ve ever experienced while buying a vehicle! Definitely recommend these guys.
Sales and service departments are great. Love Mark Lawrence and his sales manager is always very helpful.
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
10/10 experience went in looking for a car that was perfect for my family Nicasio worked very hard to search for something we needed! Love my Pacifica
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Chief was nice, polite and so down to earth. Please ask for this man! It honestly was a pleasure working with him.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Gabby was a great person to work with and lots of help would recommend her to anyone. Thank you Geri Gow
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
Angel was very helpful here today! He goes above and beyond.
Very good service.
From my experience I recommend Alex and Jayden the best.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process. She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free. On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Jayden and Keith made our buying experience so smooth, thanks guys
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Shout out to parts advisor AARON ADDISON,very responsive,quick,explained it as it is,extremely professional.very impressive and attentive young man!!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Good service and very professional
The service dept takes it time trying to figure out what is wrong. Great communication friendly service personnel.
Great sales service Jeremy is awesome
Jayden and Victor were great!
Lamont was a great help
Love The Ride
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
The girls that work at the desk at the service department are very friendly. Really good service!
It was a great experience. One of the best experiences I’ve had
Got exactly what we needed fast!! Thank you!
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
The only place to get my Jeep Rubicon serviced. Friendly, prompt, and knowledgeable...
Timely and professional
Buen servicio y buena atención al cliente
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
This is an Amazing team. Would recommend for servicing or sales. They never let you down. Again an Amazing Team!
Best staff ever, very polite and friendly!!!!
Very friendly and helpful will definitely refer friends and family thanks so much for your time and patience
Kari and Teresa where very helpful
I took my car in to get serviced, Sam was very helpful and informative. They got everything done super fast and would always call me with updates.
Very organized. Clean and employees very helpful.
Was a great experience as always. Stopped in to setup a alignment for a Jeep.
Great service. Friendly staff ! Will be back again for my next car ! Thank you
Excellent staff, very good customer service.
My daughter need a car after her car was totaled in an accident. They handled the entire quickly and with professionalism.
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Ray and Terry are awesome . Honest and very professional/caring. I will only ever buy Jeeps for the rest of my life
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
Friendly staff. In and out quick for what I needed with no appointment. I was well taken care of. Thanks
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
Great service! THANKS for the great service.
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
Wonderful Dealership and people. Kyle Williams is the best. Helped us from beginning to end. He is a pro if you need a car or truck.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service department. Would recommend to anyone..
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
Just had oil changed, on my ecodiesel, very thorough and timely,, thnks service dept.... appreciate the care,
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
I had to take the Challenger in to Winterhaven service department. Alex and David were very professional and helpful.Thanks
Very friendly staff and informative, were able to talk through questions and make us feel confident.
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process. He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer. The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
I loved it!!! Service was given right away. -Joe
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process. From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
Always a good experience at Buckeye!
Great experience, only had my jeep for half a day, still had a loaner ready.
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐ I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time. The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service! I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process. If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Fue un venta rápida y fácil. Gracias a Camilo que me atendió muy amable
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Purchased my 7 th vehicle from Monroe Dodge Superstore. Great service, easy process. They Always takes care of me.
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Best repair shop it Winter Haven. Owners are the best and take care of their customers.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
The general manager Brian it is great ! Just a great place to go overall when it comes to your vehicle!
The staff is very friendly and helpful.
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