Read Our Recent Reviews

Magnus The Entertainer Loves The Service.. thanks buddy

I had an issue with a tire and stopped in with no appointment. The staff was awesome. They got me in, took care of my problem, did not charge me anything!! I was in and out in less than 15 minutes. Everyone was pleasant and it certainly turned my day around. Thanks

Alysa Henson did an excellent job taking care of my Alfa Romeo Stelvio Q4. Got me in and out quickly and was very professional in the process. Well done. Thank you Alysa!

A big thank you to Amber in service. Every appointment my needs are met , questions answered and customer service is a 10 out of 10 .

Very helpful will highly recommend if looking for a vehicle

This place is Awesome, they go way out their way to make things happen, found me a New Rubicon that had all the options I wanted, their was only one in a 300 mile range and we are over 2 hours away from this dealership and they meet us have way. This is our second wrangler from them and will be getting our next one with them, thanks Nate and Chris for your hard work and dedication to costumers.

Winter Haven DCJR, did an excellent job when I purchased my 2019 Nissan Titan. Steve our sales rep pointed out every detail and if he did not know what I was asking in regards to features he looked them up and found out. I would purchase again from this dealership.

Derrick Hill is the man took great care of us got us in what we wanted and in our price range that we wanted we will definitely be going back for all our car buying!

Very professional, respectful, and thorough.

Very respectful and detailed

Fair deal, friendly staff.

Everyone at the dealership were professional and easy to work with.

Josh(Mngr) and Alicia was great to work with

My Service Advisor, Samantha was great to work with.. pleasant, professional and courteous.. always kept me updated on the progress of the repairs..

I had my front brake pads and rotors replaced. Job was finished withing 1 1/2 hours. Great job.. Samantha Lyons is a fantastic service advisor as she kept me in the loop. Friendly staff and a very clean environment.

Derrick helped us through buying a Chrysler Pacifica Hybrid. Deal was done entirely electronically. The van was delivered a few days later. It was better than in the pictures. Very upfront people. Answered all of my questions in a timely manner. 10 of 10, would highly recommend buying a car from Derrick.

Buckeye Superstore was a great help I had Andy as a salesman he was great to deal with as Chris was too made it fast and easy thank you

Very clear costs of repair and quick service. Very satisfied.

I received excellent service and quick results. Derrick Hill took listened to me and took his time to help.

Our family is very pleased with the service and enjoyed our salesman Derrick Hill.

This was the most straight forward experience I’ve ever had at a dealership. I came from about 3 hours away so it was a big commitment to make that drive but they were honest and transparent about numbers out the door and were serious about getting me in my new jeep. Keith, cliff, and abdel were the dream team when I came to working this deal. Kieth our sales guy killed it making sure everything was ready to go by the time I got there and worked with me to get that right number. Cliff did an awesome job keeping me in touch with everyone involved and really kept our communication solid throughout the whole process. Abdel our finance guy does not play around, he had me in and out in 10 minutes no joke. I did a good amount of shopping around and this dealership really stood out and surprised me. They even stayed late to make sure I got my gladiator. Thanks guys!

Monroe Dodge is fantastic to work with and my sales associate Ty was very knowledgeable and got me in my perfect new Jeep!

Troy Maxwell is an excellent salesman that dealership gives you superb service

friendly, knowledgeable staff AND their time estimate was correct!!!! thank you!!!

I have bought alot of trucks at many different places, and this by far was the best. Everything went so smooth. Can't say enough about them they were all awesome! Would give them a 10 star if I could!! Highly recommend!

I bought a jeep trackhawk and was very satisfied because of the customer's friendliness

Nice

Great experience ! Highly recommend this dealership!

Had an appointment for an oil change and a tire rotation. Right on time!! Everyone was super friendly. Thank you

My wife found the add on line for the car. I was kind of unsure when I learned it was at a dealership, but we decided to go have a look. We were paired up with sales consultant Victor Wilburn and from that moment on Victor did a fantastic job of making us feel at ease and was very personable during the whole process. Victor went with us on the test drive and told us all we needed to know about the vehicle and was not pushy and was an all around pleasure to work with. The one thing we really liked about Victor, he made us feel like family. Like a brother you could go-to for advice or just talk too. We would totally recommend Dodge of Winter Haven for your next car purchase, be sure to ask for Victor if you want excellent customer service. Thank you Victor and Dodge of Winter Haven, for helping us find the right vehicle!!!

**** updated review- I still stand by my original review, only this time I’d really like to recognize Vicki who has been my new service advisor going on about a year now I think. She communicates with us every step of the way, she goes above and beyond reaching out to our warranty company to make sure they are going to cover what is needed. She always makes sure to follow up with us anytime we are waiting on a part to let us know when it’s there. She is truly someone that makes your business stand out and makes you want to come back! This was by far the best experience I’ve had at Dodge Chrysler Jeep ram of Winter Haven’s service department thus far. From the moment I walked in Jason, my service advisor acknowledged me and was absolutely amazing. Not even 45 minutes after I left my vehicle there he called me and gave me the report on my vehicle and explained everything! After I approved the quote he sent me, he called me back within an hour that my vehicle was ready. I highly recommend using Jason as your service advisor, he keeps you informed every step of the way!! !

Troy is the best! He listens and make the whole process smooth. Everyone is very friendly and nice. I would highly recommend this dealership!

I had been having bad experiences in the Kissimmee area at the Jeep Dodge Ram Dealerships so I decided to make the drive to Lake Wales and I’m so happy I did. Billy and Debo were very pleasant when I showed up for my appointment as well as providing a clean rental for the time my vehicle was in the shop. They were honest, transparent and upfront with me about everything that was needed to be done from start to finish! Bill, Josh and Debo were all delightful to work with. Thank you guys again! I will be definitely be back anytime one of my cars needs work!!

easiest buying experience I have had at a dealership. I purchased a brand new jeep that I found online. The jeep was already priced at a good deal so there was no need to have to try and haggle a reasonable price. The finance manager (Harry Parson) made the purchase easy , when there was an issue with the finance , he listened and fixed immediately, with the intent of securing good financing. Everybody i dealt with seem Attentive and willing to work for me and my needs. 10 Stars thanks to the crew at Lake Wales CDJR!

Love my car

Kyle did a great job of working out a great deal which put us in a great little car and good value for our trade. We would buy another car from them.

Awesome Experience with Mose and the entire team! They made it super easy to buy my new truck. Great Price and Awesome service. Happy I made the drive from Orlando.

Samantha five stars

Justin Taylor has absolutely been the best with dealing with me and my trade in, getting me a new car and he just went above and beyond for me and my family ! I would definitely recommend Justin here at Monroe Superstore ♥︎

Great and trusting people. Would never go anywhere else!!! ;)

My husband and I had such a pleasant experience here yesterday. We bought a brand new ram and “Chief” along with his colleagues made sure that we were taken care of. They made sure we were comfortable in every way possible. Highly recommend doing business at this establishment.

I always have such a great experience here. Ray in the service department is the BEST! He is the nicest & so helpful!!

Excellent service. They quickly found the issue with my tire. It needed resealed and was done in a timely manner

Very friendly and courteous. Timing of service fit my schedule great.

They were very patient with find the car I was looking for and they made it happen and they prices are amazing thanks Nick Gray 419 Car Guy

After two failed days at separate Ford dealership, I decided to give Dodge a chance. I came across Lake Wales CDJR after looking at a truck online and went by the dealership. I dealt with Juan who was awesome, he was very enthusiastic about getting me the truck I wanted with the deal I needed. It truly felt like he was on my team. The whole team then worked with me and made it all happen. Best dealership experience I’ve ever had.

Excelente servicio muy atento profesional su nombre es Cristo habla español que para mí es muy importante gracias Cristo por todo lo que me añudaste estoy satisfecha y feliz gracias a todo el personal muy amables y serviciales excelentes

Very good experience with the representative of the dealership.

Excellent service, Cristo and all the team were very profesionals.

I had the oil changed on my promaster 3500 ext 159

Awesome people and will do whatever it takes to get you into a vehicle that is for you

The service advisors are great. I’ve been there several times for general maintenance as well as for repairs. The service techs are very helpful, too.

Fast work never have any problems when I go in. Appointment time always kept and not a long wait

Great staff. Very helpful diagnosing there vehicles. Thank you and keep up the good work. Mopar built to last.

We had an amazing experience. David and Abdel were awesome. Both were very kind and helpful thru the sale process. I love my grand cherokee and appreciate the great experience at WH Dodge.

I went to service my vehicle and Samantha My service adviser treat me with such a respect She also asked me. How was the family and how was my day going while waiting for my vehicle? She came to the waiting area and update me at all times the process that were taken with my vehicle Samantha Leons you're awesome From the Olmeda's Family

I recently brought my vehicle in for scheduled service maintenance and was greeted by my service advisor, Vicky. Throughout the entire process, Vicky demonstrated exceptional professionalism and assistance. The waiting area was well-maintained and clean. I was pleased to find that the service was completed in just over an hour. I highly recommend Dodge Chrysler Jeep Ram Fiat of Winter Haven for your automotive service needs. Their commitment to customer satisfaction and quality service is commendable.

Friendly staff and quick service

Had a great experience. Salesman Nick Mahalak did a great job getting us into the vehicle we wanted at a very affordable price. He was very thorough when showing us all the vehicles options as well as the financial numbers including rebates. Nick and Jeremy Jennings were very friendly knowledgeable and easy to deal with. Thanks again Monroe Dodge Superstore for getting my wife and I into the vehicle we desired.

Always professional and quote times are accurate.

Went in for an oil change. Was fast service was great and staff was kind

As usual Lake Wales Chrysler does not disappoint! Always receive top notch care. Thank you Lake Wales Chrysler for keeping me safe!

Customer service was amazing. Everyone was so helpful. And I was in and out so quick. Would recommend highly

Fast friendly service.

Very friendly and easy to work with. Love the Saturday hours for service.

It was as good as usual. All most like family but need food next time.

Great experience

Great experience easy to work with friendly staff.

Great experience, super friendly, and easy to work with.

Always, very friendly and helpful. They even reminded me I had purchased the extended warranty on my car that was totaled, so I got the cash back on that. They also reminded me that since my car was totaled, I should be getting reimbursed from the insurance company and showed me what form to send to them. So they go above and beyond, To be helpful

Great service and friendly staff!

Alex was awesome

This dealership shows a lot of professionalism and does not make you feel pressured . They are very thorough and want to make sure the car is perfect when leaving their lot . Derrick was very professional very calm and easy to work with . He will keep his word , needed something done to the car he went above and beyond and did more than what was requested to make sure the car is in great shape . Their financing department will give you options but won’t pressure you , will simply explain and you can choose or opt out . This was my first purchase from this dealership and it won’t be my last . There is a plus that most of the pre owned cars are certified and that’s rare nowadays. So thank you Derrick and Monroe Dodge Ram for a great experience .

Fast, friendly service at Buckeye superstore!

Amazing service as always! Super professional with minimal wait time. Thank you!!

Our van had to be towed in on a Wednesday night and is a wheelchair van since we have disabled person and it’s his only transportation. We had ac/dc tickets for Friday so I went over to dealer first thing on Thursday morning and explained situation that we needed it done asap. Despite not having an appointment they had the van fixed by 3:00 Thursday. We were greatly relieved and stress lowered

Courteous helpful service was great

Thanks Buckeyesuperstore! I love my car!

The experience with Nick was amazing; he treated me like family. Nick's dedication surpassed all expectations. I consider myself fortunate to have him as both a salesman and a friend. Thank you again; Nick is outstanding.

Over the years as an active and retired Chrysler Exec I depended upon the Suoerstore to keep my company car on the road. Since retirement I trusted Terry Kaufman to be the one person to keep my car on the road. I found over the past few months I not only had him in my corner managing the repairs on my Jeep Wagoneer2 but I now had Kelsie Hanley and Austin who I can trust with my car. They'll write up the order, personally follow it up, and best of all report to the customer the current status of the repair. Kelsie and Austin really do what they said they'd do. Terry has a couple of young "Keepers" on his team. Ask for their help when you write up your service request. THERES NOTHING LIKE A JEEP. FOO FOO WANNABIES DON'T DO IT. KIP IN

Great place.. been going there for about a decade now. Have always enjoyed dealing with Chad reagle and the rest of staff. Met Vince for the first time. Great guy.. Chad and Vince went out of their way and delivered truck and paperwork to my house. They truly take care of their customers.

Awesome crew

If you value a good experience with good people, this is the place for you!!

Did well by me

Needed a battery. They came through with quick efficient service.

Great exp with helpful and friendly people assisting! Thank you!

Very prompt service. Friendly staff.

Excellent service department and great overall experience.

I highly recommend that dealer Friendly and completely honest w the customers Cristo is the best!

Great experience!

It was a pleasant experience. The Winter Haven team did everything possible to satisfy my needs with fast, clear, and friendly service

Salesman Troy Maxwell went above and beyond to make sure that the hail damage was fixed on the 2023 Chrysler Pacifica that I purchased. He was very knowledgeable, professional and friendly. I will definitely recommend him. Everyone I encountered at the dealership greeted me and seemed very friendly. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Family atmosphere. I was in need of a new car and Mr. Mitchell promised me I would leave with one. Thank you brother!

5 Stars – Loyal Customer for a Reason! Just picked up my 2025 RAM Bighorn from Mike Monroe at Buckeye Jeep Dodge Ram Fiat in Shelby, Ohio, and once again, he delivered an outstanding experience. This is my FOURTH truck from Mike—and there’s a reason I keep coming back. Mike is knowledgeable, straightforward, and always goes the extra mile to make sure I’m taken care of. He never pressures, always listens, and makes the whole buying process smooth and stress-free. Whether it’s answering questions, working through options, or just being genuinely helpful, Mike has consistently earned my trust. If you’re in the market for a vehicle, I can’t recommend Mike Monroe enough. He’s the kind of salesperson who builds relationships, not just sales. I’ll definitely be back when it’s time for truck number five!

CRISTO was amazing, this dealership was amazing. Harry the manager was also the amazing, very straight forward and truthful, love this place, I will happily drive 3.5 hours to come here instead of somewhere else

Experienced great customer care!! Mr.Viveros helped me so much and definitely cared about helping with the correct intentions. He helped me make a decision based on my family needs which made a BIG difference! Between the conversations while test driving and the service soon as I stepped foot into the establishment I just want to say Thank YOU

Great buying experience would def recommend Buckeye again!!

Great

Great customer service and nice waiting area, very fast accurate service .. I went in for an oil change and they checked everything for me and always give recommendations for any other service I may need, I also purchased my Highlander from them and would recommend 10/10

Samantha done an exceptional job !!!