Very friendly and had Vehicle done when promised. Bought tires at dealership so tire rotation is free. Recommended other services needed. Was never pushy
Bought a used car for my son, his first car. Melvin was great, probably the best experience I’ve had with a salesperson purchasing a vehicle. Was transparent throughout the whole process , worked with me on the deal , got me a good rate , got the payment right about where we were looking, and just had a great personality.
However , after we finished up , we had to go to the main dealer office right around the corner and finish up the documents . The finance manager , I forget his name , was horrible. He made an amazing buying experience bad.
Without going into detail , but he was basically making inappropriate comments towards me after I finished the paper work as I was leaving the office because I declined to add extra services onto my loan . I was seriously interested in purchasing another vehicle from them , a new truck , but the finance manager has me wanting to take my business some where else because of that experience . Very unprofessional. He clearly must hate his job , to act that way with a paying customer. I give 5 stars because Melvin was great , and he deserves the recognition.
Matt, Chris, and Fred made the car buying process smooth. They were quick with the paperwork and we got right in and out. It was everything you expect from a local dealership. They were helpful in giving me space to make my decision and were transparent with all steps of the process. I will return.
The purchase of the car was smoothly. All staff were nice and friendly. Dealership's fees were reasonable. Tim-sales and Michael-finance shown professional skills. We recommend this dealership. Thank you.
I had an excellent experience with Daniel Mexico in new car sales. He listened to me when I explained my needs and was able to get me the payment I came in hoping for. I will definitely be back for all my future Ram leases.
I have to say today's experience surpassed any of the others in the past. My wait time was on the money! The young lady said 1 1/2 and my vehicle was done in less than the time frame given. Normally I wait at least 3 hrs with an appointment. This time no grease or foot prints in the truck. Thank you!
An awesome process, very professional and no nonsense when it comes to making sure the customer is satisfied when driving away! Keith was great and I highly recommend this team.
An excellent place, we felt at home, the boys were very attentive to our needs, a great team, since we arrived as the new member of the family, I recommend this great team.
Great people to work with! Fast, easy, and highly recommend! Nate was my salesman and he did a great job! The manager also came out introduced himself and chatted while I waited! Thank you LPK!
My family and I have bought many vehicles from buckeye Chrysler in Shelby. We’ve always had good customer service and they have always tried to earn our business. This is my second truck from mike and he’s always been great to work with. Thanks again guys. Loving the new truck.
I took my Dodge journey to the dealership because it had a major problem I didn't understand that they were trying to help me by bringing my car back and forth so I was upset about it so I gave a bad review, but this morning I went and talk to the manager and he explained everything to me he was so professional thank you.
Everyone I have spoke with at Buckeye Superstore has great customer service and helped me get out the door in a timely manner. Thank you for my new go to for my Jeep!
Luis was AMAZING! He made the process as a first time buyer soo easy and was very helpful whenever I had any doubts or questions. Luis is the BEST at what he does! I am very grateful and thankful for the team I had throughout this process. Thank you!
This was my second car purchase at the Buckeye superstore, John and Fred were extremely helpful with the purchase of my 2024 GRAND CHEROKEE L LAREDO. Will always purchase from this location!
Very informative and helpful getting my car fixed. Amber was the service representative who helped. Kudos for a great handling of my problem.thank you.
You have a continued customer after this past weekend. Was able to purchase a used vehicle hassle-free and with a super nice salesman. *Although we had a small snafu with service on our lease vehicle, the manager reached out on a Sunday morning and resolved the situation quickly and fairly. thank you for being a kind, honest dealership that takes care of their customers.
Best Jeep dealership in Florida! No haggling. No tricks. Honest, family-owned dealership. Well worth the drive. Steer clear of Lakeland Jeep. They hike prices of vehicles up $20,000 over MSRP, which prevents you from qualifying for finance. I know from personal experience on a Rubicon I was forced to pay cash for.
Friendly service as always, timely communication on the status of my vehicle and provided me with photos of my vehicle’s repair and maintenance concerns.
The service advisors did a thorough job of understanding the problem with my Jeep. Addressed the issue same day. I’m very happy with the efficiency and level of service I received from the staff and dealership.
The service department is ALWAYS very kind, timely and thorough. I'm a busy person but value the importance of maintaining vehicle maintenance and so I appreciate the ease and availability of making service appointments based on my schedule. They are thorough but also quick and im rarely there over an hour.
I called Winterhaven Jeep to purchase a Jeep and they connected me to a salesman named Rak. He was amazing, very knowledgeable, friendly and not a high pressure salesman! Walked me through ever step. I can honestly say he went out of his way for me. I lived two hours away and he arranged for drivers to meet me and give me the vehicle. Even followed up days later to see how I like the Jeep. I would highly recommend Rak to anyone!
Daniel was my salesman and could not have asked for better. He was attentive, forth right and friendly! Things that are important to me! I will definitely recommend Monroe Dodge Chrysler Jeep Superstore, Daniel especially. Thank you very much!
Daniel and JJ were both amazing to work with! Both men are very knowledgeable and helpful. I couldn't be happier with my new vehicle or the service they provided!
Mrs.Vicky is amazing very professional. She kept me updated with everything they were going to be doing. I highly recommend going here. They are very honest people. Thank you guys for taking care of my car and being so nice.
I would like to thank Everyone from Monroe Dodge Chrysler Jeep RAM superstore for the help they gave us. Thank you Ben for always being there for us. Again.. Thank you all sooo much..
Took my Gladiator in for undercoating work, and waa greeted by the best brother and sister team in the service department. They made the experience fun and easy. I would recommend Buckeye Superstore Sales and Service!
Eric, Jonathan and Olivia are top notch when getting my vehicles in for service. With Buckeye’s top of the line service techs, parts and sales departments there’s no need to go anywhere else.
I have bought two used cars from the Buckeye Superstore. Both cars have been good cars as advertised. They were honest and answered all of my questions. I would recommend them to anyone!
I recently purchased a Jeep Wrangler from Monroe Chrysler, Dodge, Jeep, Ram Superstore, and I couldn’t be more pleased with the experience. From the very beginning, the Trevor did an excellent job answering all of our questions, ensuring we had all the information needed to make an informed decision. What really stood out, though, was their commitment to customer service even after the sale. Every time I had a follow-up question or needed assistance, they responded quickly and professionally. The entire process, from start to finish, was seamless, and I highly recommend this dealership to anyone in the market for a vehicle!
My experience with Buckeye was quite professional. Salesman Nate Oswalt is motivated and efficient! His attention to detail really impressed me. Finance Director Fred Barabani also gets the highest marks. I wouldn’t hesitate to do business with them in the future. Thank you!
Recently made our 1st purchase with Lake Wales CDJR and we are very pleased. From the General Manager, Finance Manager, to our Sales person, Tim, they were all fantastic and went above and beyond to make sure we had a wonderful experience! I would highly recommend them for your next purchase.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
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