Read Our Recent Reviews

I purchased a new Jeep Grand Wagoneer L in Orlando because this particular vehicle is difficult for find locally. Living near Winter Haven I knew I didn’t want to drive to Orlando for my service needs. I went to Winter Haven for a service need and to established my vehicle with them .. I met with Service Advisor Amber Harrison who was very knowledgeable and pleasant. She was very accommodating in getting me established with the Winter Haven dealership .. it didn’t matter that I didn’t purchase my vehicle from them .. they treated me like I did! I had to leave my vehicle .. with the purchase of a Grand Wagoneer, you are provided a loaner vehicle of the same or similar type. Amber said they didn’t have a Grand Wagoneer but, she had a new Ram 2500 Diesel Pick-up. That was more than accommodating! Great service, Great people! I’m glad I was accepted into the Winter Haven Chrysler Dodge Jeep Ram family!

Very positive experience! Glad I found your dealership. Mike was great, smooth sailing all the way through. Worth the trip!

Very polite dealers who worked with me to ensure the vehicle is registered to the right state. Highly recommend

From the time I arrived, I was greeted with a smile and a sweet/professional attitude. Gio made sure to show me all the Jeep Wranglers and once I decided on the one I wanted, he worked hard to get me a really good deal on the Jeep!!! I never felt pressured or uncomfortable during the process and he was there to answer any/all of my questions. He even made sure I had my first duck before I pulled off the lot! Great experience!

I found about the Ram 3500 that I was looking on an online ad. I drove after work 40 miles to get to the dealership 10 minutes before they were to close. David Ruiz was very attentive to get the keys and show me the truck even though he was almost closed. The next day all the paperwork was done mostly remote. Excellent team. Thanks David for the good service.

One of the most seamless and best car shopping experiences. I am from out of town and requested more pics and a video walkthrough. There were folks looking at the vehicle that same day so in case it sold, they only provided pics. First thing next morning (Thu), without me asking or reminding them, Jermaine sent a very detailed video walkthrough. I started purchase process same day via phone. Saturday when I picked up the vehicle, everything was ready for me. Jermaine and JJ were super friendly, helpful and attentive to my questions. Would totally recommend Jermaine and Monroe dealership to anyone in search of vehicle even if you are out of town.

Great service,, beautiful prices, easy financing with attractive low intrest rates,they tailer the deal with your budget, very nice dealer team work, great management,,great friendly dealer owner. I love to refer people to this dealer. Thanks to everyone..

Buckeye has always helped us with our vehicle needs for many years. We will never shop anywhere else.

At first when I got the capital. One pre-approved information in the mail. Light nordics. But then I called in and spoke with an amazing man named Daniel. Daniel developed a report and helped me to understand that they had pre-approved me. They were sure that they could help me. Well he was right. I'm in another amazing man named rock and he put me at ease. And he assured me again that he could help me. Then rock came back with the most amazing thing. I had passed a beautiful blue car. Upon coming into the showroom to my surprise that beautiful blue car would be mine at the end of the day.It was an amazing experience for someone who just needed a break.Who's been down on her luck?Since the pandemic, this has already helped my life.I have received and accepted an amazing job Proposal which I have accepted it has truly changed my life Sincerely Miss V Lake

I must say this place has given me the best experience Ive had with a dealership . They was resourceful and they valued my time like I do . Ethan was a great salesman, he answered all my questions and gave me plenty of time to overlook the truck and get a feel for it . Would recommend for anyone looking for a no BS car buying experience . Good work LPK!!

Great service and fast! Was in and out after just showing up with no appointment

Recently purchased a car remotely from out of state and was overall a smooth and professional process. Nick Gray was super helpful with getting pictures and video, helping take the car to a local mechanic to get inspected, making a deal and facilitating getting the paperwork mailed back and forth in a timely manner so I could get the car shipped as soon as possible. They also arranged the shipping for me. Loving the car!

Awesome staff!! Great job everyone!

They are amazing and always willing to go the extra mile for their customers! I have been with them for 20+ years!

Everyone has the cringing reaction when thinking about buying a vehicle and dealing with the actual process of salesman, sales managers and eternal negotiations. Been there done that. Over 32 years in the Winter Haven area and have purchased 6 vehicles from this dealership. Stopped by to look at a vehicle and was met by Victor Wilburn a salesman with DCJR. He told my wife and I all about the vehicle, he was respectful, informative and gracious with his time. I committed to coming back the next day for a test drive and start the process. Next day we started the "negotiations". Fair amount of back and forth with the sales manager with Victor presenting my expectations and also those of the dealership. He worked to get the deal done with no pressure on me. By far the best experience I've ever had buying a vehicle due to his attention to my expectations and respect for my time. While I was waiting for things to be finalized, he took the time to introduce me to the service manager who I'll be dealing with for any vehicle issues I may have. If you want a nice experience in buying a vehicle with someone that makes it less stressful look for Victor Wilburn when you want to purchase a vehicle from this dealership.

Fred and Evan all made our car buying experience as painless as car shopping can be!! This was our 3rd purchase with Buckeye Superstore and we will definitely be back in the future!!!

Great service! Great staff:)

Winter Haven Dodge only does work that you want, no extra cost like some garages. They give you a readout of anything that my need to have done, so that you can have it done on your time. I would recommend Winter Haven Dodge to anyone that needs work done on their vehicle.

Always a pleasure at WH Service Center!

Always great to schedule an appt. Service advisors always let us know what is going on with our vehicles, multiples of them! Thank you, Buckeye! Our Wrangler 4xE’s (2), have very under-performed! When we have had to take the ‘24 with 4000+ miles in for service!!! Jeep (Stellantis) hasn’t figured that out yet! The ‘21 is in the same boat!!! Please Jeep/Stellantis figure out technology to make my 20,000+ mileage work.

Cristo , is the very best sale's person I have ever dealt with. Very pleasant very knowledgeable about every question that I asked. He showed and explained each feature on each vehicle that I was interested in I was not rushed or felt like I was taking up his time. Down to earth just a great guy!!

These guys where straight forward and efficient and pricing was great. Jay Martinez really hooked us up

My experience was amazing. The people there are very polite, courteous and knowledgeable. They explained everything to me in detail, and I would definitely recommend the services to other clients.

Samantha was real helpful with everything. The service was fast and they keep you updated on everything. I’ll be making this my permanent place for all my work.

Amazing service and customer care! I felt taken care of every step of the way during my Wrangler recall repairs.

Very informative, Genuine concern open conversation

Even was my sales rep. He was absolutely amazing, someone who you could actually see yourself being friends with. He was very personable and extremely easy to connect with. They did not have exactly what I was wanting in a 2025 Jeep Wrangler so Evan walked us through, step by step to custom order exactly what we wanted. I wanted a Sahara but the Sahara did not come in the Mojito color that I wanted. So Evan explained that we could go with a Sport S and add any and/or all the Sahara options that I wanted (aside from the matching body color top). After placing our order, it only took like 27 days for us to get it. I was shocked that it only took that long to build my custom Wrangler from scratch. I absolutely LOVE my Wrangler and I may never do business with anyone, other than Buckeye, ever again. I have bought many vehicles in my time and this was by far my best experience that I've ever had. Even the closing of the deal took less than 20 minutes... probably would have taken less but I talk a lot. Lol

Great experience. Nate was very easy to work with and showed us several options that fit within our budget, while trying to get us a price that wasn’t “low” due to a long loan term. 10/10 experience!

After an absolutely disastrous experience at a local Mercedes dealership. I found a comparable used car at LakelWales Dodge. Easiest purchase ever. In and out in 2 hours flat including finance approval. They gave me an awesome deal out of the gate. I needed help getting the car home as I didn't trade. They delivered it for free to lakeland! Mose was my salesman. He is a real strait guy. No BS! No delay. Have had the car a couple weeks now and love it! I cannot say enough good!

Normally car buying is all day but Mr . David Ruiz and the whole staff was so courteous and kind I enjoy my experience purchasing my 2022 Toyota Corolla from them and in the near future I will be going back they were so genuine kind and patient!!!!

This dealership was right to the point. No games. I highly recommend this dealership.

Kelsie and the gang did a great job! Got me in and out really quick a great service experience!

I wanted to take the time to write a thoughtful, relevant review of our experience when buying our new Jeep Wrangler at Lake Wales CDJR. If we didn’t feel the way we clearly feel about the dealership and the staff, it would be a completely different story. I’m a retired USAF Disabled Veteran and my word means everything to me. Another dealership south of our home in Frostproof did not value us as a repeat customer which is their loss and our gain. My wife Sue and I have purchased a lot of vehicles in our lifetime. Our experience at Lake Wales CDJR has been, by far, the best experience we’ve had in several years. First and foremost it began with our salesman, Tim Charney who cheerfully met us at the front door for the first time. It is largely due to Tim’s efforts and the care that we received from Tim beginning with the process of choosing our vehicle through the final delivery. Essentially pricing is often similar from dealership to dealership but it’s all the rest that goes with purchasing a vehicle that counts. I also want to mention Mike Martinez who made closing the sale a delight. Going forward, Lake Wales CDJR is our dealership of choice. And, when you stop in, don’t forget to ask for Tim Charney; tell him that Larry and Sue sent you.

Prompt service. Loaner available. Samantha was great and kept me informed. All work expected was performed! This was a critical work for me because I was headed out of town on an RV trip in three days. Samantha immediately had my vehicle taken in to check what was wrong. They determined they needed a part that they didn’t have on hand but would by 9 the next day. Plus they checked and pointed out that I had missed some maintenance items and given I was about to tow a 15,000 lb RV all summer they suggested they accomplish that maintenance the next day when they were putting in the new module. They arranged a loaner for me and promised they’d have every thing done by 4pm. Dropped truck off at 7:30am. Picked it back up just before 4. All work completed 100%. I will never take my truck anywhere else for service From Clint the GM, to Phil the sales mgr to Steve the Service manager to Samantha the service advisor, everyone made me feel welcome! It’s actually a pleasure to bring my truck in for service!

Ms. Amber and the service team was awesome. Thank you

Everything was very smooth and professional from the time I called to make an appointment until I drove off with my truck . It was a pleasure working with Derrick and JJ

Joe, Larry, and Lupe took care of me. Told them exactly what I needed and walked away with what I actually wanted. Class Act Men.

Great staff! Great people! I highly recommend them !

They host lots of fun events to make it enjoyable to visit and explore your options. They provide a personalized experience to find you the best car for your needs.

The Body Shop did a fantastic job fixing my Ram 1500!

The technician at Monroe Superstore performed the recall on my Jeep. It was done in the timeframe expected and returned fully charged.

The sales crew were great. The service department not so much. I have had my jeep compass about a year. Have had it in for service for the same problem twice. A clunking noise. Both times they say they find nothing and as soon as I pick it up and drive off the lot I hear. I truly believe they don't even test drive it. If it doesn't show up on their computer they can't find it. Then they charge me for the test 170.00. I will definitely be taking my car to a different shop for repairs.

We leased our Chrysler Pacifica van for our family of four with two young kids and had confidence every step of the way with the staff we worked with.

Mark and the staff are awesome!!!

I really love LPK!!! Just got my oil changed, they are super nice, and fast!!! And they always do a great job!!!

Very nice staff!

Amazing experience thanks to our sales man Juan Viveros.

I want to thank this dealership for making me feel welcoming during this process of purchasing my truck. Thanks to the salesperson Juan Viveros for his attention and intention to help me achieve my purchase.

I recently purchased a new Jeep Wrangler, and I couldn’t be happier with my decision. A big thank you to my salesperson, Mose, who made the whole process smooth and enjoyable. He was knowledgeable, patient, and genuinely excited to help me find the perfect fit. It made the experience that much better. Highly recommend to anyone looking for a new vehicle!

David R. sold me a Wrangler Jeep. He was professional, knowlegeable,answered all my questions well mannered, professional, and polite . He would be the reason why i would recommend Dodge Chrysler in Winter Haven to all my friends to purchase a vehicle. I had pleasant experience. This is our second vehicle that we purchased from him. We have family that has purchase vehicles from him. Very positive experience. Thank you. DH

Had a great experience at Buckeye. Really enjoy the vehicle that I purchased. Thanks Allen

Great experience! Smart, friendly, courteous service!

Lake Wales Chrysler Dodge Jeep Ram always takes great care of our cars. They deserve an A+++.

Cristo Rotter is the best guy in the world with his smile make me feel confident on getting my new Jeep I will recommend him for all of your needs.❤️

They were very good at selling my truck to me , they were not impatient with my couple days on deciding on buying and after I decided they did a great job on financing me and getting me a great rate also thank you guys at Winter Haven Dodge

It was great to work with Ethan and everyone else.

My experience at dodge dealer in lake whales was wonderful simple fast good deals thank you so much. Cristo

Very helpful and accommodating. When i found this car online Tim was very quick to respond and made my purchase go very smoothly Then when there were later everyone helped out and had them resolved in a timely manner

I have had nothing but positive experiences with the Monroe Dealership. Everyone is polite and professional.. Thank you Kelsey!!!

Very pleased with the service there and the kind, friendly employees, especially my Service Advisor, Jonathan!!

Juan did absolutely amazing and found the perfect car for me!

Nick was my salesman and he made sure to pick out the best car for my needs. His first choice for us is what we now have and my son and I couldn't be happier

Where do I start. First of all, I want to give a big thanks to John, Fred, and Chris for their outstanding customer service and teamwork. John was the salesman that helped me not only get into the vehicle I wanted, but he really did make the whole experience worthwhile. He listens, empathizes, and gets work done! Chris, the salesman director; went above and beyond to get my deal to where I wanted to be. No gimmicks, pressure; or miscommunication. Lastly, the finance director Fred; finalized my purchase and made sure that I was completely informed and comfortable with signing any paperwork. At the end of the day, I recommend driving from out of town, even if it’s hours away like I had to; to do business with these fine people. I will be back for myself, family; and friends. Thank you gentlemen, thank you Buckeye Superstore!

Had a great experience and love my new Jeep Wrangler

Great customer service. Very satisfied with all the staff and customer interactions

Everything from scheduling to the maintenance work was done in a very professional.manor. The waiting area was clean well stocked with refreshments.

Warranty repair. Amber fit me in same day as I called. She was very courteous and personable. I highly recommend WH Cdjr!

Fast, everything was great

I took my Jeep Cherokee to my local Jeep dealer because I had an engine light on and it was my torque converter.... Come to find out I had a recall on the Cadillac converter and made appointment to return. After they replaced the part it took care of the code and my engine light and I didn't have to pay anything. That was a true blessing for me. My Jeep runs better.

Lupe and Rob went out of their way to help us find the right truck for our situation. They had a great selection for us to choose from. We were in and out very quickly. So if you are in the market make sure to go to LPK. Thanks Again guys!!

The staff has always gone above and beyond to ensure I leave with my vehicle in the best condition possible. Transparency and patience are highlights when addressing any paperwork and questions I have had regarding maintenance activity in the past. I have never had an issue scheduling an appointment in proximity to my desired time frame.

They were amazing and when a problem came up they called us instead of just fixing it to make sure we wanted them to fix it. I would recommend LPK to anyone.

Quick service..they explain their findings and procedures.

Vicki always takes care of me and looks after my truck to make sure it is being done correctly

Friendly and knowledgeable people

They examined a potential problem and recommend that no fix was needed. They could have replaced parts but found it not necessary. I would not have known and happily paid for an unessary repair.

I was looking for a hemi left with a hemi 5 stars

Good sales and service thanks for the great experience

Nick gray was perfect during the whole buying process even during some confusing aspects he still made sure to Keep us up to date on what was going on

Great place to buy

El Servicio es súper desde el gerente hasta el vendedor. Muy amable Muchas gracias al Sr. Routter por dar el máximo

The best place to buy a work vehicle with Nick Mahalak

I have been coming to this Dealership for many years. Their staff in the Service Department is great. Today I worked with Samantha. She took in my Jeep and let me know what was going on and got me out quickly. When buying a vehicle it is very important to think of who will be taking care of it when you need recommended maintenance and have issues. Thank you Samantha and the entire team. Teamwork makes the dream work. Great job!!!

Very helpful staff. Brandon is our salesman and he helped us find a great deal. Very knowledgeable and prompt responses. Overall we are very happy with their service

Even though I was from out of town, the dealership was very customer, friendly and service oriented. I would highly recommend them.

Great customer service. They got me in and out for a recall quickly. I got my work vehicle serviced, great service. Highly recommend them. Jason was awesome. Just great people.

Great experience! Sales staff were friendly, no pressure sales and good pricing on sale of car. I highly recommend them if you need a new or used car I will buy again from them. I drove 3 hrs from Michigan and it was well worth the drive!

We have dealt with Brian many times over the years and will continue to give him our business even though we have now moved over 3 hrs away. He is honest straightforward and goes above and beyond to assist us. Anyone looking for a quality vehicle and an honest guy looking to assist you definitely see him for your next vehicle.

Normally car buying is an all day, miserable experience, no matter how much research or preparation you do. When we went to look at a vehicle at this dealership, it quickly became apparent that this would not be one of those times. Melvin was the one that got us into our new vehicle, and I can't recommend him enough. Incredibly pleasant and easy to work with, without the typical "pushy" attitude you expect at dealerships. Zero complaints about this purchase, and would happily go back in the future.

I have not been to this dealership in many, many years. I must say that I was pleasantly surprised by the current set-up and staff that I came in contact. Stephanie was my agent. She was knowledgeable and helpful with my questions and concerns. Excellent communication skills as well as customer service skills. She presented accurate timeliness and follow-up. Based on her alone, I would definitely return for service. Very satisfied with my experience.

They got us the cars we wanted at the price we wanted. Thanks to our sales guy cheif.

Cristo Rotter did was a pleasure to work with on my purchase of a new Ram. I highly recommend him.

Was in and out promptly and was treated with respect and even had a coffee made for me

The service staff was super friendly and fast!

Service is always great! Thanks to Stephen for getting me in quick with out an appointment and to Alysa and the tech for being extremely professional.Always a good experience!

Very friendly

Great purchasing experience - no pressure, no trying to sell dealer add-ons ( yes, they are available if you want them), minimal time with the finance manager ( no loan required - and yes, lots of signatures), sales team very professional and knowledgeable about product and helpful understanding the tech. I have purchased many vehicles through this dealership.

Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!

The service was awesome. They got me in and out diagnosed what was wrong. it's a great place to go. I feel confident that they're not there to try to screw me over. their main concern Is what is wrong with my vehicle and to fix it. I will be going back.

I had a great experience purchasing from the dealership. The sales manager Phil treated us like family and really seemed to work hard to make a not very easy deal come together. I’m thankful for their hard work and professionalism. I would definitely purchase here again.