I had to take time out to write a review on Rak Hovart in the service center. I caught a flat in front of their dealer and I was able to safely pull into the service drive and was fortunate enough to have Rak try and help me as much as he could. I dont own GM vehicle and Im not his customer but how he went above and beyond to try and assist me deserves some recognition. I can only imagine what a great advisor he is to his actual customers. If youre looking for a center with an honest, helfpful and caring advisor Rak is your man! Dont even think twice.
We had an amazing experience working with Cesar! He was extremely knowledgeable, professional, and helpful throughout the entire process. He made everything smooth and stress-free, answering our questions and making sure we felt confident with our purchase. Thanks to Cesar, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be more excited! We truly couldn’t have done it without him. Thank you, Cesar, for making this such a great experience. We highly recommend him to anyone looking to purchase a vehicle!
We had a great experience working with Cesar! He was very knowledgeable, friendly, and made the entire process smooth and stress-free. Thanks to him, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be happier with our purchase! We truly couldn’t have done it without him. We highly recommend Cesar to anyone looking to buy a vehicle. If you want someone who genuinely cares and makes the process easy, ask for Cesar! Thank you for everything!
Keith Miles was very professional, respectful, and pleasant to work with. He communicated well, was helpful, and made the overall experience a positive one, I truly appreciate his time, patience, and willingness to assist. I would definitely recommend him to others! -Tara
Had a great experience with Keith Miles! I highly recommend him to anyone looking for their first car or any car of that matter . He was patient and kind through the whole experience!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
I also had Keith, salesman, give me a hand with a new vehicle during this same visit. He knows me from the multiple trucks both me and my Son have purchased over the years. We picked out a new one and that was that. Great service, speedy paperwork and overall completely satisfied. When either I or my Son get ready for another truck, we will come right back here!
Thanks Keith !!
Buying a vehicle through Keith Miles was incredibly easy from start to finish. This was my second purchase with Keith, and he delivered exactly what I was looking for—the right price, payment, and features. I was in and out in just 20 minutes! Between both purchases, I’ve spent about 30 minutes total at the dealership, which speaks volumes about his preparation and efficiency.
Keith is an honest guy and a man of his word. He follows through on his promises and makes the entire experience straightforward and stress-free.
A special shout-out to Levi in financing—he was quick, helpful, and made the paperwork a breeze.
If you’re looking for a smooth vehicle-buying experience with people who respect your time, I highly recommend Keith and Levi!
—Troy Parker
Mario is an outstanding salesperson who is incredibly attentive and patient. Super nice, highly professional, and never made me feel rushed or pressured. If you want a seamless experience with someone who truly cares about his customers, go see Mario!
Had a great experience buying my Jeep here! Joe was awesome to work with, and the finance department made the whole process easy and straightforward. Everything was transparent, pricing was fair, and there were no ridiculous hidden fees or last-minute surprises. Definitely one of the better car-buying experiences I’ve had. Really appreciate Joe and the team for making everything so smooth. Highly recommend!
The best experience ever with Belinda and her team. My Challenger looks brand new again! Showroom sharp!!! I’m so happy! I’ll be back to let them install my OEM windshield Geico left me with an aftermarket!!!
They got me in right away, and got me on my way very timely. I had an appointment to go to up north and they did not disappoint ! They are always extremely friendly and accommodating.
Mandi my
service advisor was very helpful and
Friendly. She helped me come up with a solution to my problem and had it fixed the same day. I was very satisfied with the service highly recommend.
I had my 2025 Chrysler Pacifica minivan serviced here under warranty and to have 2 recalls performed. This is not my dealership where I had originally purchased my car but was selected due to my research online as to who was better than other dealerships closer to my location. I was pleased by the friendliness of the service manager, advisor, and others on the team. Though it was an inconvenience to me due to technical issues with Chrysler the dealership service team made things better by their focus on pleasing the customer and addressing the issues with the car. I would recommend this dealership.
I have had great dealership experiences and some horrid ones. This dealership does everything the right way, and you can tell they legitimately care about their customers and will go above and beyond for their customers. It’s obvious they prioritize long lasting relationships over the here and now sale/ commission. Deal with absolute confidence.
Angel J. Was great and such a help as we are from New York and needed some help with our vehicle down here in Florida. excellent customer service and great energy!
We would like to thank Ethan, Jayden and Niko. My son and I had a very pleasant experience with the purchase of his Jeep. We got exactly what we wanted. Ethan took the time to help us find what we were looking for and Jayden gave us great advice with the finance. They deserve 5 stars all around !
I recently was in need of tire replacements. After calling various places, only to be told they didn't have the tires I needed in stock and would take a couple of days to get. Then I would need to book an appointment about two weeks or more wait. I called Buckeye Super Store. I spoke with Adam Ogdon, he was able to order tires that arrived the next day and got me an appointment right away. I only had to wait two days, because of the weekend. Adam was very professional, kind and courteous. Very helpful.
⭐⭐⭐⭐⭐ 5 Stars – Outstanding Customer Service!
I had a great experience at Monroe Superstore Dodge thanks to DeVonte Malcolm! From start to finish, DeVonte was professional, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. He took the time to answer questions, explain everything clearly, and make sure I felt comfortable every step of the way.
What really stood out was his honesty, patience, and dedication to customer satisfaction. He wasn’t just trying to make a sale; he was focused on providing a great experience.
If you’re looking for a vehicle, I highly recommend stopping by Monroe Superstore Dodge and asking for DeVonte Malcolm. He’ll take great care of you! Definitely a 5-star experience!
I called because something had gotten embedded in my tire; I spoke with Ellie Guevara, who told me to come in without an appointment, and I was helped right away. Ellie is very attentive and kind. The service driver was also very attentive. They are very professional. Highly recommended.
Go see DeVonte Malcom, pinnacle of professionalism. He will find the car you need and make sure you get the best price possible! Very knowledgable on the product.
⭐⭐⭐⭐⭐ Outstanding Service from DeVonte!
If you're in the market for a new vehicle, do yourself a favor and go see my buddy DeVonte! Whether you're looking for a Chrysler, Dodge, Jeep, or Ram, he's the guy you want in your corner. He'll go above and beyond to help you find exactly what you're looking for and make sure you have a great experience along the way.
DeVonte has amazing customer service, a great personality, and is just an all-around awesome guy. He genuinely cares about helping people and making sure they find the right vehicle for their needs. It's always great working with someone who takes pride in what they do and treats people right!
If you're thinking about buying a new vehicle, go see DeVonte and tell him Tony sent ya! You won't regret it! 🚗🔥
Stephanie in the service department is amazing!!! She takes care of me everytime I come in (even without appointment) she finds a way to squeeze me in and gets me out as quickly as possible! Thank you so much Stephanie for everything and the food recommendations 😆😊❤️
El servicio que me presta cada ves que vengo al area de piesas mopar el señor Richard Montes es muy profecional. Es muy amable. Realmente si tienes un Jeep es el lugar que debes ir.
Many THANKS ,to JOHN CROSSWHITE and his team for outstanding Hassle Free and No Pressure buying when we purchased a 2015, Super Clean JEEP WRANGLER..
From Sales to Finance and Service BUCKEYE should be your #1 Team for car or truck Sales and Service...THANK YOU AGAIN TEAM BUCKEYE!
We just bought my dream car from Conor, he was so easy to work with and helped us do most of it while at work so when we arrived we were able to finalize everything and leave with our new wagoneer!!
We are so thankful!!!
Was looking for a truck for quite a while and stumbled on a truck I loved while visiting the dealership. Cristo worked the deal and didn’t try to push a diff vehicle on me. Rather he worked the deal for the exact truck I wanted He worked towards the price I wanted for my trade and the new truck. Like any car deal there were hurdles to overcome, but I now have a new truck in my garage thanks to Cristo and the team. Second vehicle we’ve bought from this dealership and I wouldn’t steer anyone away from them.
My wife had an issue with her Jeep Grand Cherokee and she stopped by Lake Wales Chrysler and talked with Ralph in the service Dept. he told her to drive around to the stall and he took care of the problem right away, she didn’t even have to get out of her car. She said Ralph was exceptionally professional and courteous. Rick M.
I have purchased several vehicles in the past. I recently purchased a 2025 Ram 1500 Laramie. They have continued to be extremely helpful in providing the best possible price and great service. I highly recommend them for your vehicle needs.
Jeanna provided excellent service and kept us in the loop the entire. We came here from another dealership and she has made this a much more pleasant experience!
I bought a brand new ram 2500 from Winterhaven Dodge Chrysler ram about three months ago. The day after I took it home, the truck broke down. I brought it back to them. They couldn’t really figure out what it was. It turned out to be a star case which is when they have to deal directly with RAM to fix the issue. The truck was in the shop for about three months they stuck with it. They did get it running perfectly. It turned out to be a defective fuel pump. They gave me a loaner car in the meantime did not charge me a penny I can’t blame them for selling me the truck because they did not make it. However, they stuck with it until it was fixed. No complaints toward the dealership themselves young lady named Vicky in the service department was a lot of help.
The whole process from start to finish was smooth and I got the vehicle I wanted at a great price. Would definitely recommend Lake Wales CDJR and their entire team for an excellent experience.
anthony has been helping me in my car buying process, he’s very patient and very attentive to my wants and needs! he’s amazing and i would definitely come see him!
The agent who signed me in estimated my wait time would be about 1 1/2 hours and within 5 minutes of the estimate I was on my way home. The waiting room was comfortable and the time was not extended.
We had a great experience buying a used Ram 1500 truck yesterday! Keith Miles was honest, patient, and easy to work with throughout the entire process. We drove all the way from Orlando to Winter Haven, and he made everything smooth and hassle-free. We would definitely recommend Mr. Miles to anyone looking to buy a vehicle in Winter Haven.
SERVICE ADVISOR EXCELLENCE - Edit to a previous review on our purchase of a car @ 2 years ago.
Josh Dismuke just helped us resolve a nightmare service experience that lingered for 10 days at a Palm Beach County Chrysler Dealership. He spoke to us for days while the car was at the other dealership.
When we had the car towed to Lake Wales, Josh Dismuke immediately Identified, Confirmed, and Resolved the issue utilizing the appropriate Resources. I cannot put into words the value that Josh Dismuke provides to this Dealership. He is an exemplary employee. Please recognize Josh Dismuke as Joe and I will never forget his Overall Execution… Professional.. Knowledgeable.. Personable.. Just a Great Guy!
Once again we had a great experience at Lake Wales CDJR!!! Tim and Harry were great as always. This is out 4th car from them and we will continue to do business with them! Thank guys, we love our new Durango!!!!!!!!!
Service manager Terry & everyone in the department went above and beyond to help me get my situation resolved. I appreciate their hard work & attention to detail.
Purchased a 2026 Ram 3500 HD with the Cummins Diesel. Great truck at a fair price. Ryan and Brian were great to work with. Trucks’ cleanliness upon delivery left a bit to be desired, but overall very happy with the purchase. Thank you
Highly recommend this place if ever in the market for a new vehicle! Derek was great very patient and extremely helpful and knowledgeable about what I was looking for. I’ve had a SUV before and loved it and wanted to go back to an SUV. Reasonably priced as well.
Jeremey Smith was a great salesman to work with. He was very knowleganle & answered all our many question. He made it a seamless process wbich reduced the stress tremendously. We would highly recommend Jeremey!
The service department team has exceeded every possible expectation. Great communication, really thorough service and incredibly responsive. The great experiences doesn’t end with your purchase!
Been going to this dealership for years. One time I went elsewhere and was sorry. Definitely will be back. Highly recommended. Thank you Tynan Campbell
Everyone was very friendly and helpful, especially Mandi. She really went above and beyond to make sure our Caravan was repaired correctly and in a timely manner.
I was greeted in the parking lot as soon as I exited my Jeep. Then I met with Service Advisor Mandi Felliciano. She walked me through what service(s) where needed. I was updated frequently on the progress and before I knew, the work was done and on my way.
We would like to extend our heartfelt thank you for allowing one of your volunteer and the Captain America Jeep to be part of the Monroe High School Homecoming Parade! 🇺🇸❤️💙
Your generosity helped make the parade extra special for our students, staff, and families. Having your Jeep ride through the parade brought so many smiles and added an unforgettable touch to our celebration.
We truly appreciate you taking the time to support Monroe High School and our students. Thank you for helping us make Homecoming such a fun and memorable event!
John Cross did an amazing job helping us find a perfect vehicles. We have gotten three different vehicles off of this dealership and had great experiences Every time. Chris Fulk is a huge asset for the dealership as a sales manager. Super professional, super clean, and willing to go the extra mile to get you the best financing possible.
I had been searching for just the right Challenger Hellcat and through the efforts of Tony Reeves, the General Manager he found it. Tony is an asset to this dealership and makes every effort to know his customers and make the purchase… transparent and simple. I see all the negative reviews, but I believe the new management has been turned things around. I'm happy and was treated well.
Posted on Edmunds by Marc V
Outstanding customer service, friendly staff, great selection of vehicles. Big thank you to Mike Monroe and Mark Ferguson going above and beyond to find a vehicle that fit our familyâs needs. Easiest car buying experience I have ever had, in and out of the dealership in less than an hour! Highly recommend purchasing a vehicle at Buckeye.
Posted on Edmunds by CaseyFoote
I've been to multiple dealerships in search of my next vehicle. Weeks of online browsing calling dealership after dealership traveling anywhere from 20 miles to 90 miles. I felt like no one wanted to sell me what I wanted just what they wanted to get rid of. For example I would really like to have a hemi oh ok here's a GT we have. Went to buckeye told them the same thing everyone from the salesman manager and finance manager made sure they would find me something that I wanted. Thank you Buckeye for helping me out I will never buy a car from anywhere else. Will send you anyone that I know that's in the market.
Posted on Edmunds by greuer419
I was looking for an Octane Red Charger Scat Pack and at the time it was impossible to get that color. I contacted Tina K at Monroe Dodge superstore and she was able to locate one and deliver it to me in one day. The customer service and professionalism I was shown made me feel very important to them. I will definitely be going back soon for a new Ram truck.
Posted on Edmunds by scatpackowner
AJ Garcia was amazing, he was friendly and got me in the price range I could afford, very knowledgeable regarding the options I had and found me a car that was just right for me and my family. I will always be coming back here for now on. If you are looking for great over the top customer service and vehicle selection you have found it!!! Thanks AJ!!!!
Posted on Edmunds by Sruple0923
Very positive place to buy after going to the Ford Dealer. See Chad, he will treat you fair and follow up. Hard to find in the sales industry.
Posted on Edmunds by JBeddoes
Thanks to Monroe Dodge, my wife and I now own a low mileage 2001 Jeep Grand Cherokee.
The vehicle was priced to sell and a good value.
Jake (our sales associate) exceeded our expectations, delivery fast, honest, friendly, and professional results.
- He even helped the porter detail the vehicle for delivery!
We will recommend putting Monroe on our friend's/family's shopping lists!
Posted on Edmunds by rschnack
There are several Dodge dealers in this area, but none of them responded but Monroe Dodge. The salesperson answered my email promptly, found me the truck I wanted and went to considerable trouble to get it from a distance dealership. Overall, I was very pleased with the service and the price.
Posted on Edmunds by jennielp
Clint Turnbull has been great , our sales man Keith Miles waited patiently for this deal and never preasured us into the sale .
Wonderful dealership great service brought my second vehicle from here both sold by Luis Alvarez a great salesman an amazing to work with when trying to find what you’re looking for.
Has an amazing experience with Daniel he made everything smooth and had the car I wanted shipped to their store the next day for me to sign and pick up
The repair department at Winter Haven Dodge, led by Service Manager Stephen, exceeded my expectations. From the moment I arrived, the team was professional, knowledgeable, and efficient. Stephen ensured that my vehicle was properly diagnosed, clearly explained the necessary repairs, and had everything completed in a timely manner. The quality of their work is excellent, and their customer service is top-notch. I highly recommend them to anyone in need of reliable vehicle repairs!
Amazing customer service and super friendly staff. Highly recommend for a team that you can trust, a beautiful car that you can rely on, at a very competitive price!
All staff are considerate. I appreciate that Jonathan and Olivia in the Service Department explain the work to be completed, and update me throughout the process. There is also a very nice waiting area.
I have had work done on my Chrysler and Jeep vehicles at both the body shop and the service area over the years, and have always been very pleased with the service provided.
After I got hit in the passenger rear wheel I took my Jeep Gladiator in for repairs. They kept me informed throughout the process and did an excellent job as others did not hear the clunk in the back after the hit.
Great and efficient deal process! Edward Box is the best salesperson you could ever want! No bs and straight to the facts! I have bought more than 7 cars from him now and it’s always straight forward and efficient! Would highly recommend the dealer and salesperson!
Extremely nice place with great hospitality. Cristo and Micheal did everything they could to help me walk out the door with exactly what I wanted. They gave great suggestions and advice that not only helped me get my dream car but also where to go for various services. They also presented other options that would fit my current situation. I would definitely recommend and encourage people to visit lake wales Chrysler dodge jeep ram first if they are interested in purchasing a new vehicle. Paid Vacations are well deserved for both!
Good service for the long process from start to finish. Nice salesman that was patient and not acting like it was taking too long! Josh was great and took care of problems that we ran into.
Kyle and Melvin were incredibly helpful. I went in looking for a very specific car and they made sure that I was 100% satisfied with the car before leaving. Quick and seamless process. I was out with my new car in 2.5 -3 hrs.
If you are looking for a dealership to assist you with all your vehicle needs, Monroe Dodge is the place to be. Denise and Brian make sure wants and needs are met beyond your expectations. I have purchased multiple vehicles from Monroe Dodge. I absolutely love them
The team at LW Chrysler Dodge Jeep Ram was incredible. They were personable and professional in their approach, listened to my needs and provided an incredible price. Mose Battles, my Sales professional, is an asset to their organization and I highly recommend him and the dealership for all your automobile needs.
The service department has great communication and friendly staff. Work done on my extended 3rd party warranty required almost no effort on my part. Completed on time and no issues.
I highly recommend Cristo our salesman !!! He went above and beyond the call of duty, to get the job done & the sale completed !!! We will be back again. Worth the trip. The Lake Wales store is a smaller dealership compared to most but has the biggest heart and willing to deal.
I thought buying a car was going to be super complicated, but talking to Nick Gray, 419 car guy, he helped me through the process and made it super simple. I would 100 % refer people to working with him. I’m super happy with the car and how simple the process was
Best dealership I've been too. Very patient I had to go back multiple times to make sure I got the car I wanted showed me all the cars I looked at 10 cars till I came to a decision. Will be my go to place for cars, and will recommend to family. Thanks juan viveros
Chris and Mike were great to work with. I gave them the terms I needed to make a deal and they got me where I needed to be. They also were very hospitable with my children which made the process go smooth.
Everyone was so helpful and nice. They got me right in when I called with an issue. I have told several people about this place. I will definitely be back. Carrie is awesome....they all are :)
Completed everything over the phone in less than 2 hours we had the financing we required. All that was left was the test drive and signing paperwork. From start to finish less than 3 hours in total!
Everyone is always very professional here. Excellent service couldn’t ask for anything better thank you so much for all your team does for me and my family.
I worked with Chad. I went to him on a recommendation from a friend of mine. I had talked to 3 different dealerships and they couldn't get me what I wanted. I would have any of my friends go and see Chad.
Muchísimas Gracias Cristo Rotter se a desempeñado y ayudado de mucho ! Muy agradecido por su atención y por la ayuda . Busquen a el . Bendiciones y éxitos
Juan, Harry, Micheal, and RJ!!!! Best group of men you could possibly work with! Juan you were eager to meet us but not pushy for us to buy. you listened to what we were looking for and definitely didn’t push the “best biggest” sale you could get. Harry and RJ, again you listen and don’t push, your accommodating with out frustration and made things happen for us when we were in a tough spot, Michael, you closed everything out while still keeping the customer in mind we never thought or felt like we were “just a sale”. We are forever customers at this location.
Amber is always very polite with me and other customers and everyone there are always in the lookout to help every person there thanks you for always taking care of every customer
Monroe Dodge has earned a future customer. After experiencing exceedingly poor service from my local Chrysler dealer, I will be driving farther and taking my vehicle for all its service needs to Monroe. Everyone in the service department was friendly and courteous and the work was completed in a timely manner.
Due to some personal matters I haven't been able to go to the dealership yet. But I have to tell you the young lady who is working with me has kept in touch and answered questions with true professional demeanor. I'm hoping to get the very soon.
I live in a Palm Beach County and traveled 3 hours to get the car I wanted, at the price I wanted. No salesmen down in Palm Beach, Miami, or Broward County’s knew anything about the Jeep Grand Wagoneer. They all said it either comes in Black or White with a Black interior. Keith Miles was my salesman at DCJRF of Winter Haven. He knew about the car and showed us all the accessories and how they worked. AMAZING. He worked with me over the phone. He made me feel comfortable that we could make the deal. So my wife and I took the trip and I’m glad we did. We got the deal we were looking for. Everyone at the dealership was went out of their way and exceeded my expectations. Thanks To Keith Sales, George Finance, and Amber Service. You all made it well worth the trip. This is the way to run a dealership. Great job Clint general manager.
Can't say enough good things about this dealer. I found a truck online that definitely had my name on it. Bert and Mark were awesome to work with. I really appreciated that they took a single female from way across the country seriously. I live in AZ and had to fly to Ohio. Bert picked me up at the airport and everyone was extremely sufficient, thorough and knowledgeable. My experience was great. I got an amazing used truck with very low mileage at a great price. Thank you for making me feel welcomed, respected and selling me a great truck.
I had to drive to Ambrose GA to pick up a 7'X12' enclosed trailer and then back to AZ. The truck towed great. Thank you again.
We had a very nice experience with Lake Wales Chrysler Dodge Jeep. All Customer service throughout our process of trading our Jeep Wrangler to Jeep Grande Cherokee was smooth and easy. Ask for Christi Rotter, great guy, knows his vehicles!
Nate was absolutely amazing! I’ve now bought two vehicles from him and have been beyond pleased each time. I will continue to reach out to him for any vehicle purchase in the future!
Chris was fantastic with my husband Joseph. He still talks about him today lol.
Overall, we could not be more pleased with our purchase and the experience. Chris and the Business Mgr were kind, transparent and many other qualities that are admirable.
Would highly recommend this place to purchase a car!
We have gotten many vehicles from Monroe Dodge and have never been disappointed. That’s why we keep coming back. The staff is always so friendly and goes over and above to make sure that you get the right vehicle at a fair price. We also think the service department is great. We HIGHLY recommend Monroe Dodge for all your vehicle needs.
Made the best deal possible for my needs, and finance, compared finance institutions to get me the lowest rate possible and followed thru with things that I needed addressed on truck that I purchased really happy
Good experience taking my Hellcat for an oil change. Employees were professional and nice. Enjoyed the waiting area also. Alysa was efficient with process.
Omar, Mid Florida Dyno.
Johnathan and his team are great !!! Very experienced team at buckeye super store!!! I was in a time crunch and they got me in and got my truck done. Also set me up with a loaner car with Molly at at Fleet one. Buckeye Super store and Fleet One rentals go above and beyond for their customers!!!! I appreciate them both !!! Thanks again for the great experience!!!
Many things don’t compare to the excitement of leaving with your DREAM car. I came in knowing it may not be a reality and had come to terms with the fact that I would have to choose my back up option, which was fine because it was almost everything I wanted. Nick Gray knew I was willing to settle, but he was willing to try to make it work. Between God & his hard work my dreams became reality. Also want to throw a shout out to Rob T. for assisting with the process & for JJ in finance for answering all my questions and concerns with warranties and walking the path of making sure I’m covered in any scenario my mind could think of. Buying a new car can be a vulnerable experience but I was always met with reassurance that I was in good hands and I can firmly say, I was! I could not of asked for a better experience and am grateful for everyone who was involved with making this my reality!
They were incredibly nice and not pushy at all. Moses is the best salesman that I have ever worked with and the financial manager Michael was just as good. Couldn’t have asked for for a better experience. So if you are shopping for a new vehicle of any kind PLEASE take my advice and go here.
I had an amazing experience working with Cristo when purchasing my new vehicle and trading in my old one. From the start, he was extremely knowledgeable and professional, answering all my questions with patience and clarity. Cristo made the entire process smooth and stress-free, ensuring I felt confident in my decision every step of the way.
He took the time to understand what I was looking for in a vehicle and helped me find the perfect fit. He was transparent about the trade-in process, offered me a great value for my old car, and worked hard to get me a deal I was happy with.
What really stood out was Cristo's no-pressure approach. He genuinely seemed interested in finding the right vehicle for me, and his customer service was top-notch.
I also want to give a huge shoutout to Eddie and RJ, who were incredibly helpful throughout the process as well. They were both friendly, professional, and made me feel welcome from start to finish. Their support made the experience even more enjoyable.
I highly recommend Cristo, Eddie, and RJ to anyone looking for a great car-buying experience. Thank you all for making this such a positive experience.
Jason was great helping me out with my Jeep recall issue. He almost immediately was able to get me a loaner vehicle and ordered the part over. Super helpful as the previous dealership I went to didn’t address this particular recall. Thanks!
Was very satisfied with their service had a recall and they fixed it with no problem they even offered to wash my truck afterwards, which I found that very generous of them.
I just purchased a vehicle from LPK of Defiance on Monday and the process from beginning to end was great. The first vehicle I test drove was not for me, but Lupe knew his vehicles well enough to suggest an exact SUV that I was looking for. They took the time to work with my loan officer to make sure I was able to leave with the vehicle that day. Everyone was very friendly and had a smile on their face. Lupe truly made the two hour drive to buy this vehicle worth it. Thank you LPK, now I have a vehicle I feel safe enough to drive my family in!
Had an amazing experience. Everyone there was friendly and knowledgeable. Quick response times and a wonderful no pressure atmosphere. My salesman Evan was extremely helpful. I would absolutely recommend this company to anyone looking to purchase a vehicle.
Thank you so much to john &Fred and the rest of the gang for letting us to purchase our car have a good week & God bless you karen & darren
Awesome group of ppl. Lupe and Joe went above and beyond to make my fiance happy and got her exactly what she wanted. Definitely recommend this dealership. 10/10 Thanks guys : Nichole & Russ
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