Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
Very great place to go, definitely know what they are doing and make you feel very comfortable not pushy, helpful and that’s what you need when making a big life decision like a new car, can’t say enough things about Rob Carter so nice and helpful would definitely recommend to go talk
To him for any car needs!
Didn't know i was going south of the border to get a new vehicle but I'm glad i did Daniel Mexico was very helpful and a polite salesman who didn't try to up sell me into buying something I didn't want or need.
It was a pleasure to meet with Troy Maxwell at the Monroe Superstore! He was very professional in helping me make decisions regarding purchasing a newer vehicle. I appreciated his sincere regard for my personal well-being and am very happy to have the opportunity to recommend him.
My husband and I had a great experience with our salesman, Shane! He was very knowledgeable about the vehicles we looked at. We ended up with a Gladiator and we are very happy!
I had a very good experience! Everything was extremely quick and easy. I am a first time buyer so I expected things to be more difficult. They weren’t at all! Everything went smoothly. Troy and Jeremy were extremely helpful and even made sure I had my car so I could get to work by 5pm the same day. I’m so happy with my new car! :)
I had an awesome experience here. Denise was a great salesperson and never made me feel pressured. JJ in finance was great also. One of the least stressful car buying experiences I’ve had. I will definitely recommend to friends and family!
It was a pleasure buying a vehicle from them. They are fantastic. People easy as pie best place I ever bought a vehicle. Great staff. I can't say enough good about them. They are fantastic
PHENOMONAL BUYING EXPERIENCE!! Jake Metzger is a wonderful sales consultant, I can’t rave enough! I highly recommend Monroe Superstore! Make sure to ask for Jake!
The employees that you have at Monroe Dodge Chrysler are phenomenal especially Bridget, very kind very ,nice and very informative . Thanks for a great first time visit.
Don't look Foward! Like magic! Purchased from Miami all over online. Steve super helpful, professional and knowledgeable, which answer the phone even on days off. Jacob made his magic with the numbers I wanted! Free shipping next next day! My Jeep Rubicon X 4xe arrived spotless! Again, like magic! Thank you all for such a wonderful experience!
My experience with this dealership was 10/10 amazing Mario helped me pick out everything I love about my car he was really nice and asked alot of questions about what I look for in a car walked me through the process he didn’t mind that I asked questions about certain things I didn’t know about standards were absolutely awesome he even filled my tank up for me not to mention, this is my first car at a dealership I’m very appreciative that he was able to get me in my dream car highly suggest if you’re wanting to get you’re next dream car come to this dealership .!!
Today was my first time and excited at the service department since our arrival here in Florida from Texas. My wife and I were made to feel comfortable and the service technician that assisted me was very professional and friendly. Thanks for your assistance and patience.
Mr & Mrs Grimes
I received a recall notice last Friday via email and made contact with the service department Friday and they scheduled my vehicle in for service today.
We arrived at 8:00am we were out of the office by 8:45am. Thanks again guys for the great service and hospitality.
William Grimes
Great people!!!Nick made it very easy and comfortable to purchase a new car.Service and prices not to mention their patience. Great team. HIGHLY RECOMMENDED
I am originally from Monroe Michigan , but now living in Oklahoma . I was in Monroe for family when my Wrangler developed a coolant leak. Nick in service knew I wanted to head home the next day and fit me into their busy schedule. I want to thank Monroe Dodge Jeep for their professionalism !
They fixed my Pacifica PHEV that I didn't purchase with them, they provided a loaner and after 5 days they were able to fix a couple of issues, one of those issues the car had since new and my previous dealership were I bought the car was never able to root cause, stay away from Feldman Woodhaven, make the drive all the way to Monroe CDJR to get top service. My next van will be from them.
Matt and Fred were both so kind and down to earth. No pressure for a sale and I left with the beautiful vehicle I was hoping for. Thank you both for a positive experience!
Great experience, very satisfied with the whole process. Our Saleman Steve was very helpful and Great Guy. Sales Manager Jacob and Finance guy Michael were probably the best I have ever dealt with. Got a great deal on our 2019 Audi. Highly recommend this Dealership.
This is the first time that I have bought a car from buckeye superstore. I was in need of a car.So I stopped in to see what they had. I found the people at the dealership very down to earth and easy to deal with. My sales rep was named john and he did an excellent job for us. You got me into the car I wanted at a good price. I am very satisfied and I would recommend this company to my friends.
Excellent . I felt very comfortable with Matt and he listened to my needs and wants in a vehicle . Maybe best experience , I have had buying a van . Everyone I was around very friendly and helpful.
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
Buckeye Superstore was great! The process of purchasing a vehicle through them could not have gone any smoother. From sales, to service, to financing, the whole group was fantastic. Thanks again for a wonderful experience!
Buckeye Superstore has great people who go out of there way to help you find the right vehicle. They are friendly and kind and just great people to buy a car from
Derrick Hill at Monroe Superstore provided an outstanding car-buying experience. His professionalism and dedication helped us secure a fantastic deal on a certified pre-owned vehicle. Derrick was knowledgeable about the inventory and guided us through every step of the process, ensuring we understood all our options. His commitment to customer satisfaction made the experience enjoyable and stress-free. I highly recommend Derrick to anyone looking for a great deal on a vehicle!
Very pleased with our experience on our purchase of our new Dart with Jermaine winters experienced and very helpful with the purchase.would recommend him for future sales.
Monroe Dodge was quick to repair my Chevy Silverado after I was rear ended. Their attention to detail made my truck look better than before the accident!
Bridget in the service department is a radiant angel of light with the sweetest and most gentle disposition. She is one of those humans who makes the world a better place than she found it. I am so grateful she always makes my experience a pleasant one!
I would like to say thank you to Maurice Whitaker he helped my daughter with buying her first car!! He was very professional and my daughter left with a smile on her face!! Thank you so much!!
Due to being a out of state buyer, I had to trust the information and pictures the salesman provided..
The car was just as described and shown in the photos. Dealership even set up the delivery for me which was very quick and professional, we're not hesitate buying from them again.
After going to many dealerships l have never ran accross the customer service and caring and undestanding until l met Jake and Franny at this dealership. I could feel and see it was very genuine. I highly recommend to anyone looking to buy new or used cars. Thank you thank you you have a life long coming back customer. Al Zapata
Service department is top notch for me and my friends they all treat me like family I always can count on them always that’s why they deserve the 5 stars from me like call and they get me right in and my vehicle back to me within a day or so I’m very pleased!
I was told by many repair shops: "only a dealer will touch a pentastar engine with that problem..." the ominous valve train ticking.
Monroe Jeep knew the engine and preformed the repairs efficiently and professionally. Thanks everyone.
Amazing customer service! They had the exact Dodge ram truck that we wanted, but lived an hour and a half away. They made the deal through quickly and delivered our truck to us so that we didn’t have to make the drive. Turn Key Service !
Great communication. When I called to speak to maintenance for appointments and services I was answered and promptly taken care of. I have a wonderful experience dealing with Lake Whales Chrysler
Troy was fantastic today, getting me into my new Jeep! He was friendly, fast, efficient, personable, professional and he LISTENED! We told him what we were looking for, and he tried his best make it happen, without being pushy at all!!
I couldn't be happier with the service we received today.
Thanks Troy! And all of the Monroe Dodge team. Stellar work!
I can't express how happy I am with the entire experience!!!! I left with a new to me car and was thrilled by the entire process. Maurice was patient and literally walked me through it. Thanks
They got me in and out very quickly, very courteous and polite. I’m not having no problems with my truck. I will recommend your dealership to my friends.
We definitely had a 5 star car buying experience- probably the best one ever. We saw the truck we wanted on Car Gurus and connected directly with the dealership. We texted back and forth with Mose and did a preliminary valuation on our trade in plus a few other things. We made an appointment for the next day.
Upon arrival, Mose met us and had the truck ready for us to drive. We test drove then proceeded to write up the paperwork. We were very happy with the credit given for our trade-in.
We had planned on using financing from our own credit union, which was at a great rate. Mose asked if we wanted them to see if they could beat it. They were able to meet the rate so we decided to go with them. Mose turned it over to Michael, the business manager, who processed and reviewed all of our paperwork. We ended up adding a great warranty. Michael was very efficient and went over everything.
We were there for at least 3 hours but were able to drive away with our new truck. The truck was very clean, and had a full tank of gas.
We felt that this dealership was a very professional organization and were very pleased with the whole process, from beginning to end. We never felt pressured or overwhelmed, which is easy to do in a vehicle buying experience. Everything about this dealership is high class. We highly recommend buying a vehicle here.
We had Shane as our sales guy and Mike as our finance manager and we had a seamless experience. Shane is a family guy and related to me being very busy and made the buying process easy and straight forward. He delivered my car 1.5 hours away SAME DAY. I never had to step foot in the dealership.
Known John and the people at Buckeye for years. Literally family. Best place to buy an automobile. They take care of you and get you into exactly what you need without pressure.
I have to say that this was the BEST experience my wife and I have ever dealt with when it comes to buying a car from the dealership. I was going to a previous dealer and leased about 4 different cars and the last time we went to our previous dealer it wasnt the best experience. After all that I was looking at Monroe Chrysler and was wanting some info. The VERY next day I got a phone call from a sweet lady named Cynthia and she was helping me with some things and got me an appointment for Wednesday. The day we walked in we were welcomed by a very nice salesman named Troy who was very personable and went through every detail on purchasing a vehicle. He was very knowledgeable and made the whole experience very comfortable and easy and really helped us get the Best deal. We also had a very easy process with financing with Jeremy which he worked hard as well to get us the best financing options. He was very nice as well. We purchased a 19 pre owned Honda cr v with 70000 miles and we couldn’t be happier. If you are looking for a Great deal and Great customer service go see Troy and the rest of the Monroe Chrysler team. You will be happy with your choice. 5 stars ⭐️
Nate (sales rep), Chris (sales manager), and Fred (finance manager) were great to work with. We had good dialogue and negotiation such that we were able to come to an agreement on terms. This is the second vehicle we’ve purchased from Buckeye Superstore and we will be back in the future. Overall, a great experience!
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