Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
Service department is outstanding.
However, it does take a day or so to get in there because of their outstanding service.
Jamie goes above and beyond to make sure everything goes right for you, From rental vehicle to keeping you informed on your vehicle throughout Repair.
My salesman, Steve, was very helpful and patient as I decided on my new Jeep Wrangler. This is the third Wrangler I've purchased with Steve's help, but this is my first brand new one. Steve has been available to answer any question I have had since day of purchase. He is never too busy to help. Thank you Steve! Everyone I encountered at the dealership was friendly & helpful. Great experience.
This was my second purchase from this dealership. It was a relaxing experience, Steve Knope was my sales associate and he was super patient… it took me a while to make up my mind. He never made me feel as if he was aggravated or stressed out by my indecisiveness. Once the sale was completed he had my new wheels spotless! I would definitely purchase from them again and would highly recommend Steve!
Absolutely best place to buy a car , Salesman ( Nate Oswalt ) was super to deal with , Service Manager ( Jonathan ) are 1st class young men with an older established Car lot. THANKS GUYS
You do not find to many car dealerships that make you feel like family. They want to make sure you get the best care for you and all the benefits out of it too. They went above and beyond with helping us on our warranty for mileage. We travel for our jobs and know what we are going to max out every year. We really like how they worked with us. Thank you so much for everything you do. Shane Kirtley and his staff are amazing.
Vehicle was checked in on date that was communicated to me and was diagnosed that day and fixed on the next day! All staff were both friendly/personable and professional!
I road from Toledo, Ohio to Monroe, Michigan to look for a used car. I did get approved!!! Derrick my car salesman was great!! He got my into a vehicle that I really like!! Tom the fiance manger was so patient and explained everything. The service from them both was GREAT! If can't get approved in your state of Ohio try Monroe SUPERSTORE at 15160 South Dixie Hwy., Monroe, Michigan 48161 they will get you approved. Thank you once again Derrick and Tom!!!
Daniel Mexico and Jeremy Jennings were fantastic to work with on our deal. They were patient and considerate throughout the entire experience! Thanks guys!
Good experience and communication. I got the truck i was looking for without any hassles. I would recommend them to any one looking for a vehicle. The sales staff were top notch. Not pushy.
If you find yourself at Lake Wales Chrysler Dodge Jeep Ram, make sure to ask for Chief—you won’t be disappointed! His expertise and friendly demeanor made the entire process clear and enjoyable from start to finish. Not only did he keep his promises, but he went above and beyond our expectations. Additionally, the business manager, Jim, was fantastic—easy to relate to, professional, and able to secure a deal that lowered my payments while adding an extended warranty. We ended up buying two vehicles! I even surprised my dad with one, and he was over the moon. I’ll definitely be returning! Remember to ask for Chief; you won’t regret it!
This was the very first and only time I had an entirely pleasurable experience purchasing a vehicle from a dealership. I am not an easy customer. I am demanding. I know what I want and I don't want to hear any the BS or double talk that you usually get from the dealership. I want to give a big shout out to Shane Kirtley and Michael Martinez who made this purchase so simple. I got the vehicle I wanted for the price I wanted with the financing I wanted. If you want a no nonsense, top notch customer service experience for your next purchase choose Lake Wales CDJR!
I would highly recommend the crew is outstanding. Every one needs to meet ( NATE OSWALT ) a very laid back type of guy the main reason it wasn't all about selling u a vehicle he listened to my thoughts and delivered a outstanding turn out hands down the best experiences I had buy a newer vehicle. My opinion alot of dealers could really learn alot from buckeye store in Shelby
THE best experience ever at a dealership. Our salesman Shane Kirtley went above and beyond ! Great family feel there ! One of the most beautiful cars we ever owned!!!
Easiest vehicle purchase we've ever had!!! Needed a 3500, went to Lake wales Chrysler jeep ram and we were not disappointed.People here treat you awesome as soon as you walk in, no pressure from anyone, our sales person ( Mose Battles) was extremely helpful with everything, treated my wife and I like family, great salesman!! We will without a doubt purchase our next vehicle at Lake wales Chrysler jeep ram, thank you all for your kindness and honesty , very rare today
We had the best experience ever purchasing a new Ram. Our salesman Mose was excellent and very knowledgeable at answering any questions we had. The whole staff at Lake Wales Dodge was very friendly and courteous. If you are ever looking to purchase a vehicle go by and check them out, they will work with you to get the very best price around.
Evan is an awesome sales person! I went in with a budget, i knew what i was willing to spend mid September, and this was firm. Didn’t have what i wanted, of course there were other vehicles. Not what i wanted, and out of my price range. Evan kept in contact with me for a month and a half, very patient, kind, and personable. 41 days later I bought a Jeep Cherokee!
Buckeye was great to work with! This is my third truck I have purchased there and I would recommend my friends and family to purchase here as well! The service department is always prompt to get me in and accommodating of my schedule.
Maurice and Jake were both a pleasure to deal with. They made the purchase efficient and easy. I greatly appreciate the speed, ease, and agreeability of the deal. There was no back and forth. It was straightforward and fair. Thank you again!
The Buckeye Superstore was wonderful to work with. They saved us $5000 compared to purchasing through our local Chrysler Dealer. Everyone we dealt with was very professional and they went out of their way to make sure we were taken care of. The sales manager Chris, salesman Mike and the finance manager Fred were all straight shooters. The price they told me over the phone was the price we paid to the penny. I will definitely be referring my friends and family to the Buckeye Superstore.
The salesman Mike must have spent an hour showing my wife how to operate all of the electronics in the van.
They knew that we picked up our kids from school and then drove two hours to get there. When we arrived they were wonderful with our kids and showed them to the lounge area and offered them snacks and drinks.
After we left the dealership to head home my wife pulled over to the side of the road to start a movie for our kids. Chris the sales manager was driving by and he stopped to make sure that everything was OK.
Everyone we dealt with there was extremely friendly and helpful. These folks keep their word and know how to treat customers. If you are in the market for a vehicle I highly recommend that you give the Buckeye Superstore a call.
I always come here for my oil changes. The got this little fellow named Gary who does the best oil changes because he cares. In stead of just kicking the vehicle out fast to get to the next one he checks everything out and makes sure you are good before letting the vehicle go. Plus he can get into all the tight spaces with his little child like hands.
The parts department was also able to find me a difficult part and have it shipped.
Really enjoy this location.
My truck was taken in the shop in a timely manner. The problem was diagnosed quickly & accurately. The staff went above & beyond to procure the parts needed for the repair. My whole experience with Buckeye Superstore was very positive. I wouldn't take my vehicle anywhere else for repair!
I never write reviews but felt compelled to do so. I cannot say how great and easy it was to deal with Buckeye for my new Jeep. Just like a few other reviews I to live out of state. Upon purchase I needed the vehicle shipped to New York. Working with Mike in sales along with Fred in Finance was hassle free and straightforward. There were no bait and switches, everything was up front and communication was stellar. Easiest vehicle purchase I have ever made. Especially since it can be nerve racking dealing out of state. However, the purchase process and shipping of the vehicle should speak volumes to their dealership and customer service. I highly recommend Buckeye and would not hesitate to purchase from them in the future.
Very helpful and kid friendly had cartoons ready on the tv for my kid when i got back to the store to sign and pick up the new truck so far out of all car lots i been to best one i have ever been to
It was a great experience!! Steve and Jim were/ are amazing. No pressure, very honest and upfront. I purchased my dream jeep with no problem. We're will be going back when we are ready to purchase my wife's next car as well. Highly recommended.
I always have the best service at the Lake Wales Dodge service department. Thanks Alicia for always taking care of us! Great experience! Great team!! Shout out to the big guy!
I had visited several dealerships looking for a new 2500 series diesel truck. They listened to my needs. I chose a new 24 Ram Crew Cab 6.7L diesel and I couldn't be any happier with our new company truck. Thank to all that helped at Buckeye Super Store!
Scheduling with Eric was effortless. Jason performed all work needed efficiently and quickly. Paying was easily done with Jonathan. Overall, an amazing experience.
Amazing customer service! They are truly there to help out families and bless the community. Mr. Chief and general managers worked hand in hand to give us our dream job.
I had some concerns about a light on my vehicle. I called to see if I could bring my vehicle in to be serviced that same day. I was told yes. They serviced my vehicle. While I waited to hear the results I ask Josh if they could rotate my tires he said yes and they did. I didn’t have a long wait considering I was a walk in. Josh and (the other gentleman that was very tall) was very friendly. Great service. Thank You to the staff. Karen E
Drove over an hour to buy my Jeep here. Zero drama. They accommodated every request I had and my payment was significantly lower than every other dealer! Would definitely recommend.
The service department team is amazing! They are always willing to help and to resolve situations. In the past few days I had situations with my vehicle and first Alesha, then Josh and at the end Jason. In all three different situations, every single one of them work very diligently to have the situation resolved in a timely manner. Very grateful for your dedication and service.
My RAM was brought in to replace the fuel pump and get an up date on t h e software
The fuel pump was replaced as expected, but the software had an issue which required a $3,100 part
At first the dealer balked at replacing the part,but after several discussions with Chrysler they replaced the part
This issue took nearly month to resolve and the dealer provided me with a new truck at no expense to me
The staff kept me informed at all times and was extremely courteous on the phone or in person
In today's business environment it is hard to find a business like this that went out of there way to satisfy a customer who by chance had their vehicle towed into their facility.
After having a very bad experience at a different dealership Lake Wales Chrysler Dodge Jeep Ram took the problems they caused onto themselves. They order parts and made the repairs. I will be a customer from now on!
Excellent service department. Always friendly, helpful and courteous. Would highly recommend for any of your service needs. Won't ever go anywhere else. Thanks again for taking care of my RAM 2500..
I usually go to the Winter Haven branch, but I’ll use this location as well when I’m near there - I got scheduled quickly to have an alignment and oil change done. The staff was friendly, helped out with a coupon (even gave me the better of the two, which I didn’t know there was a better one to use on the transaction), and were pretty straightforward. Thanks!
Chief took great care of my family in looking for a new vehicle, would recommend him to anyone looking to buy, great support throughout the whole experience.
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