Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
The experience I have received at LPK of Defiance is Definitely is a memorable one, the Customer Care is Top Notch! I First dealt with Andy for my Rocky Ridge Ram experience, his Care and Commitment was Amazing. He treated my Wife and I like Family! Continues to reach out to ensure everything is good! The BEST I have been treated in a while at a Dealership. It doesn’t stop there, the Service Team is Amazing, Jordan and Kari ensured I have received my Services and Outstanding Customer Satisfaction prior to my departure to Florida. I will give this Dealership an AAAAAAAAAA+++++++++! Despite living in Florida for my Retirement, I would make the trip back just to purchase a vehicle from them again!
Thank you LPK of Defiance!
V/R,
Brian Reeder
Army Retired
Audrey was super nice and helpful every step of the way, got us squared away and helped make sure we were all safely set up in our vehicle! Every step was simple and fast!
Austin was fantastic sales assistant. He was not aggressive yet he was assertive in attending to our needs and professionally communicated and was fun to talk to.
My wife and I were almost a 1000 miles from home visiting her family when we woke up one morning to start the day with a dead battery. A 2022 RAM Limited with only 20k miles isn’t something one would expect this from. I managed to get a jump and took it to the closest Chrysler dealership which was LPK Chrysler Dodge Jeep of Defiance. They took us right in and after explaining our situation they set their sights on getting us back on the road. They quickly diagnosed the problem which turned out to be a faulty etourque module. Thankfully they had one in stock and had us back on our way. We were only 1000 miles into a 3 week coast to coast road trip, needless to say LPK saved the day. The young lady at the service counter and the lone tech that was on duty that morning (I’m sorry I can’t remember their names) were outstanding and put a priority on resolving our plight.
Thank you so much LPK, job well done.
My experience at LPK was excellent! I was informed numerous times how my service appointment was progressing. All my questions and concerns were addressed. Service Advisors were very knowledgeable and friendly.
The salesmen there are very nice and very helpful test drove my car and bought it the same day. Everything went smooth and fast was a very nice welcoming environment.
I cannot say enough great things about my experience at this dealership. After getting the runaround from some big flashy dealerships in the Detroit area, my Jeep search lead me here. I wish I would have started at LPK in the first place and saved myself the headache.
I had the pleasure of working with Austin and Phil, both of whom were extremely attentive and transparent throughout the buying process. Austin took the extra time go over every single feature of the car with us, even as it was cold and rainy outside and Phil was able to match my competitive credit union rate.
There are no gimmicks or slimy tactics used here. Just good, honest people selling great vehicles. I will gladly make the 2 hour drive next time I need to purchase a vehicle and would encourage anyone else on the fence to do the same.
The Sales person and the sales department lead were kind and very accommodating. They both stayed late to meet with me at their car lot, since I was late after navigating all of the road construction and 5 o’clock rush hour traffic in Ft Wayne.
Hands down best dealership, they took great care of me immediately. Truck went in for a big service and they took amazing care of me in a very speedy process.
Both Andy and Phil were upfront, polite and professional. Everything I would want in what could have been a stressful car purchase. they made it quick and easy. Fair price.
Would shop here again.
Great salesman, great finance guy, great manager. I would recommend LPK Defiance to everyone. I will definitely be back when we are ready to buy again!
Made a purchase from Audrey Brandi @LPK in Defiance this morning. The experience was neither nerve racking nor stressful. I was even given the peace of mind by being able to afford the extended warranty, which I've never been able before. I can truly reccomend Audrey, and the sales team at LPK Defiance Ohio!
Great customer service - fantastic job communicating. Always gets our vehicles on the road quickly. Kari does a great job and service techs are easy to talk to and convey lots of information regarding the repair.
Had a great experience for my first time visiting LPK Chrysler Dodge Jeep Ram of Defiance. I had researched a Jeep Gladiator online and went to take a look. Austin Nelson was quick to help me, walk me through the trade in, and financing portions and I drove home a beautiful Sarge Green 2023 Jeep Gladiator. Both members of the finance and loan department were super helpful too. They were a bit of a drive from Holland OH but we’ll worth it!
Angela, Justin and Keirstyn were awesome to deal with. I got a great deal on my Wrangler. This was the easiest car buying experience i have ever had. We highly recommend!!!
I have had a lot of vehicles serviced over the years by several dealers and I have to say LPK was by far the most polite, thorough and honest service I have received.
Kierstyn did a great job helping me trade my car in for a 2020 dodge charger and I love it! She was very open and honest through the process. Definitely recommend!
My wife found a van she wanted while online. She contacted LPK and they went through most of her info over the phone and electronically. The van was not on the lot, so they transported it to the lot near end of day and made sure it was ready for her. Upon arrival Aaron and Justin where super friendly and helpful and got her into her new van within about 40 minutes and that's including the test drive! Great people, got us a good payment plan, and worked with us better than any of the bigger lots I have been to. I will come back when i am in the market for a new vehicle as well. Thanks Again Aaron and Justin!!
Very nice and friendly people fast service reasonable price for my key fob an took extra time to help with my park assist question will be very glad to have them work on my town an country van very pleased with them all
Thank you
All
Worked with Kierstyn who took the time to go over all my options to help up make the best deal before even arriving at the dealership. Once there she went over everything thoroughly both in paperwork and the vehicle.
Kierstyn was a pleaser to work with and would recommend to everyone!
My name is stacie schroeder and my engine blow. I had an extended warranty on my car and had the best service from the service group. All the people were great. They even came in on their day off to work on my car because they were trying to get it done for me. This place has a great staff and is wonderful to work with. Thank you everyone for your help. I'm sorry the warranty people were a problem but you handled it wonderfully, thank you
Great experience, super simple, really fast. This was my first time buying a car, I was in and out with a smile on my face! Probably because of my new car but the people made buying one better!
Excellent! Guys were great and extremely helpful. Showed up a tad bit early. Forgot what time my appointment was. However, checked my car out. Before heading to lunch
Kierstyn Repp was amazing in setting me up with a 2015 Jeep Cherokee! She told me everything about the car that I needed to know and told me all the pros that the Jeep offered. Highly recommend seeing her for your next car!
My husband and I had the pleasure of working with Jonah and Tom for the purchase of a new Jeep. They extended great customer service and kept the entire experience easy and fast. The experience was definitely above our expectations. The financing piece was very simple. No hidden fees and no pushing additional services. We've already recommended them to some of our family and friends. We highly recommend them to anyone in the market for a new vehicle and want to work with a trustworthy dealership.
Work completed quickly and at a fair price. I was able to take care of everything via text message and email, although you can call if need be. I have a Jeep Wrangler that needed an exhaust and rear brakes. I also bring my Grand Cherokee here for oil changes.
A dealer that goes above and beyond!! We cannot say enough amazing things about how we felt with the service we received. Andy and Carrie are amazing and everyone from parts to service worked seamlessly to get us back on the road! We were traveling from Windsor-Essex Canada to Indiana and blew a tire- side wall and all. No spare/jack. We had a tow but not enough space for passengers. Carrie arranged everything, Andy picked us up and we had a set of tires going on as soon as we arrived. We were offered a snack, drinks and facilities. We are beyond grateful and would definitely recommend to anyone needing service in the area!!!
A REALLY great place for all your Chrysler needs. Also, they repair all makes and models as well. The personnel are all top notch, very friendly and extremely knowledgeable. I highly recommend making a visit.
I had the pleasure of dealing with Justin and he was nothing but helpful and made this buying experience quick and painless. I will be sure to recommend LPK to my friends and family!
Jason, the Service Manager, is always kind, has a great personality, explains things very well and easy to talk to. Even when they’re busy, he goes out of his way to help. They do good work
Our salesperson was Aaron, he was very polite and did not act in a rushed manner. He worked with us on our behalf. Our vehicle was ready to go quickly.
I highly recommend LPK and Aaron!!
Great service great customer support they listened to what I needed and got the job done very friendly by all staff best experience I've had at any dealership
I worked with Justin Leskow and it could not have gone smoother. From getting me qualified financially with no money down, to finding a vehicle in my price range. Thank you to the whole team for the quick, painless process
Went there on a Saturday needed a little more for down payment than what I had with me so I left to get what I needed then I would be back but come Monday morning I got a call saying the deal went thru for what down payment I had on Saturday I am pleased to say I'm satisfied with the service and vehicle I purchased for my daughter. Shout out to Aaron and Justin for getting the job done much appreciated!
These guys have taken the time to work on my 2019 grand caravan flawlessly. After fighting a shake in my van for months from another tire shops neglect they had their own personal technician drive it an hour and back just to see what exactly was going on. They had it done the very next day and had me drive it just to be sure everything was good.
Recently purchased a Jeep Wrangler from LPK, and I am more than pleased! They were so helpful and professional through all the steps! They were incredible with helping me customize and order my dream vehicle, exactly how I wanted it. I want to give a huge thank you to Tom, Justin and Aaron! Highly suggest LPK and their Defiance team!
Perfect experience Jonah was an amazing sales man would recommend him to anyone!! Was in and out and got the perfect car I wanted!! Thanks again and everyone stop out and ask for Jonah!!
I have been with this dealership throughout it's many changes. Integrity, Vision, Derrow and now LPK. One thing hasn't changed: quality of service and communication.
They will pick my truck up from work and drop it off when done saving me time and a call off.
Great people and great service
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