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Fast easy service experience

Exceptional customer service by Stephanie Gomez. Always remembers us when we arrive at the dealership. My family and vehicle are always her top priority! She takes her time to explain all the paperwork and details, never rushing us. I will recommend her to anyone! This is the best dealership I’ve been too for years!

There was no pressure to buy. I came to look at a specific vehicle - looked at that Wrangler and a few others. We came to terms without difficulty and I bought the Jeep I came to see

Angel Jimenez was very helpful.

Very professional. Answer any questions I have. Take time to explain work done.

Great experience working with Philip Kaiser. He was friendly, professional, and made the whole car-buying process easy and stress-free. He was knowledgeable, patient, and never made me feel pressured. I really appreciate his help and would definitely recommend him to anyone looking for a new vehicle.

Well, it was our first time visiting this dealership, and oh my goodness, the service and attention to my and my husbands' needs were exceptional. Thank you so much Phillip Kaiser for your knowledge and understanding our needs with the truck. We are beyond pleased and honored to have had you as our salesman. You made the whole experience so easy and less stressful. The service and attention you provided is well above and beyond any other service we've received.

Hi everyone, my name is Dunia Manzanares, and I want to tell you why I’d give this place 1,000 stars. First, it’s the people—specifically someone very special named Jay Rodriguez, who simply made my life easier. To keep a long story short: I live in Miami and tried to get my pickup truck here, but the dealership I visited was a nightmare; I couldn't get a good deal. In contrast, at Dodge Chrysler Jeep Ram, I not only got my beautiful pickup but also an unbeatable monthly payment, plus a new friendship and my eternal gratitude. Kindness, respect, empathy, solidarity, diligence, PATIENCE (lol), and so much more... Seriously, don't hesitate to go there; you'll be just as happy as I am. Thanks, Jay Rodriguez—you're the best.

Very pleased with my buying experience at this dealership. Philip Kaiser took great care of me and my family through the journey of buying of a new vehicle, he made something I normally dread doing very easy, he took his time helping us find the perfect vehicle to meet our needs. We will most definitely recommend him and dealership to our friends & family

I had an amazing experience with Ethan he was very knowledgeable and easy to work with it. The whole process was smooth. Niko and Jayden helped get us to exactly the payment I needed. I look forward to all the new adventures my family is going to have in our new 2026 Ram 1500. I highly recommend coming to Winter Haven Dodge to get a new vehicle very professional and family oriented.

Great dealership and staff, I will definitely recommend them. Clint Turndull and Phil Kaiser were great help in getting my new ram I appreciate their expert service.

We buy all our vehicles here. They are so friendly and helpful and Keith really went out of his way to help us get a brand new truck! Thanks Keith - we will definitely be back.

Great place and people to do business. Thanks Keith. Trucks are really exceptional. The best

Had a great salesperson at winter haven dodge. Keith look him up if you need a vehicle.

Very happy with costumer service, Alex Ventura did an awesome

Great experience. Friendly service, had Alex, he was great. Would suggest people to go here.

I had a great time purchasing my new car. Alex helped me and the process was smooth and easy. I am happy with my purchase and would recommend him to anyone looking for a car.

Alex was my salesman, he did a phenomenal job. Would definitely recommend.

Working with John was a great experience. I can’t wait to refer my friends to him. He was polite and professional.

Mario is a great sales person to work with. He just recently just helped us in our third vehicle from Lake Wales Chrysler Dodge Jeep Ram. We will definitely be back. Mario always listens and tries to match us into the right vehicle the fits our needs and wants. Thank you.

Had such an amazing experience buying our new 2026 Dodge Ram. Mario made the experience as seamless as possible! Will forever buy our cars from here!

Tim was very great to do business with. Ask for Tim if u go great service

I had a great experience with this dealership and specifically Tim! Found the vehicle I wanted, Tim had it picked up and delivered to their location, worked with my trade and came to a good deal. Finalizing and signing was painless. Would highly recommend Tim and the folks at Lake Wales CDJR!

I had a great experience with staff. No pressure sales. friendly and a great dealer to do business with. Pricing was fair and transparent. This dealer has a true small town vibe. From salesman, sales manager, and finance I applaud you for a smooth, fair, and great experience

Easy and smooth transaction every thing was over the phone

We had such a great experience with Keith! He went above and beyond for us and made the whole process so much easier. He was patient and answered all of our questions. You can tell he genuinely cares about his customers and wanted to make sure we were happy. We truly appreciate everything he did for us and would definitely recommend Keith to anyone! ❤️

What a great experience buying a vehicle from Dodge Chrysler Jeep Ram Fiat of Winter Haven. No pressure, no stress and no problems! Ethan Lopez and Phil Morton were fantastic to work with. Both are very professional and knowledgeable. I drove over an hour to make my purchase and upon my arrival, they had everything set up and ready to go. The truck sold itself. Ethan and Phil are the reason I bought from Dodge Chrysler Jeep Ram Fiat of Winter Haven!

I had an amazing experience at the Jeep dealership in winter haven from beginning to end, Ethan was very professional, friendly, and helpful throughout the entire process. He answered my questions, kept me informed, and made everything feel easy. Jayden on Financial end of it made it so easy and explained everything. I truly appreciate their excellent customer service and would highly recommend working with them hands down!

Great to work with was very kind and was easy to work with.

Jay was awesome 👏

Jay Rodriguez was awesome super easy and smooth to work with.

Jay Rodriguez is the best if you need help go ask for him Kyle and Jayden were great!

Great

I recommend going here. The service and the team are very helpful. Stop by and see Miss Mandi service advisor. She is really knowledgeable and fun to work with.

I want to give a special shoutout to Joe Ocon at Posner Park CDJR. Joe has become my go-to salesman, and honestly, if it wasn’t for him, I probably would have taken my business somewhere else. Every time an obstacle came up during the buying process, Joe went to bat for me. He communicated, stayed involved, and did everything he could to make the purchase as easy and stress-free as possible. He made me feel like he actually cared about earning my business rather than just making another sale. If you’re looking to buy a vehicle here, I highly recommend asking for Joe. That being said, if I’m giving a completely honest review of the dealership as a whole, I was disappointed with my experience once it moved over to the service side. My biggest concern was with work that technicians said had been completed that, from my experience, clearly had not been done. I was also disappointed with how management handled those concerns. The experience felt much less personal, and the level of communication and accountability was nowhere near what I experienced with Joe on the sales side. Joe is honestly the reason I would continue giving Posner Park CDJR an opportunity. He represents exactly what customer service should look like. I just wish that same level of care, communication, and accountability carried over throughout the rest of the dealership.

I had a great experience working with Jake Nieves at Posner Park Chrysler. He was extremely professional, helpful, and attentive throughout the entire process. Excellent customer service and a very smooth experience. I really appreciate his help and would definitely recommend Jake to anyone visiting the dealership. Thank you, Jake!

Jeremy and Jayden were very helpful!

I drive away from 2 other dealership by where I live to use these Guys there service and personal are top notch always. !

Exellent service, very profesional.

Samantha was terrific, kept me informed and made sure I was comfortable

Absolutely LOVE LPK. We just bought a car last week, and the dealership the people the service has been amazing. The heart and ethic behind LPK is represented by its employees. We haven’t had a car payment in years, my heart pulled me to this place. And we were welcomed ! The time these people take to make sure EVERY DETAIL is taken care of or addressed. I will always refer to LPK and be a customer of LPK

Posner PCDJ was great 👍. My Compass batteries both went bad and had to be replaced. I made appointment online and brought the Compass in about 9am and was out of there with two new batteries within the hour 😯

Excelente servicio

Phil was great to work with buying my new 2500 4x4 Diesel pickup!!!

Phil Morton is the sales manager and is 100% trustworthy, personable, and professional. When I was interested in a vehicle, he took a close-up video of the car, commenting as he shot the video. He also did a live cold start of the vehicle. He also graciously offered me a $500 courtesy military veterans discount. All dealerships are different. When you shop for a vehicle at this franchise, you can be sure that there is no hidden agenda. Talk to Phil and he will treat you right.

Excellent customer service from Jake Nieves thank you for being fast efficient and caring! -Fernando

Buen servicio y buena atención al cliente excelente servicio Jeke Nieves

Fantastic experience dealing with Phil Kaiser, phenomenal sales rep and was a huge help with the purchase!

Excellent service department! Professional and friendly!

Jake took great care of us.

ethan did a fantastic job

Great customer service! Very friendly, helpful staff. Quick service time. Wish I lived in the area so I could use them all the time.

Had Kelsie as service advisor and she was on top of it. She kept me informed about what was happening with the van every other day!

Got me in for oil change and all the recalls in same day.. my service rep did great .. his name Was Ray

Jake is phenomenal. Extremely knowledgeable and excellent customer service. Very helpful and friendly.

My family just got a van from here and Derek and the team were amazing! 10/10 recommend, we could not be happier!

Very respectful and detailed

Ethan was fantastic. Helped me get the car I wanted and was patient with all my needs.

My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!

OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.

Jay Rod was an absolute beast! This dude will not let you down! If you’re looking to get a car don’t go anywhere else!

Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership

Ethan Lopez was great with me and he helped me through the process and it was really good no complaints!- from Donzavious

Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi

Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!

Fast friendly caring make you feel like a customer, clean environment.

Great service

Alexis D was absolutely amazing from start to finish. I initially reached out via CARFAX where I saw a listing for a car I was extremely interested in. I’ve had a ton of other vehicles I was looking at and with this dealership being an hour and 45 minutes away, I wasn’t sure if it’d be worth the drive. Well, it absolutely was. I was speaking to Cynthia via message, who was super helpful. She clarified any concerns I had, reassured me with any questions, and truly made me comfortable enough to even make the drive the next day. I knew I had to see this car asap because Monroe was extremely competitive with their prices and was truly the best in the market I’ve seen. Once I got there, I was greater instantly and led over to Alexis. She did an amazing job from start to finish. If it wasn’t for her, I don’t think I would have felt so confident and comfortable. I’ve bought a few cars in the past, all from older salesmen who really never talked to me as a person, but Alexis really did great at easing the nerves. I had such an easy breezy test drive, so much so that I decided to make it trade in right then, right there, that day. Alexis made sure to spend as much time as we needed that evening to ensure I drove him in that car. I couldn’t be more grateful for her patience and attention to detail. I also want to give another notable mention to Donna and Brian. Brian (or Bryan) were both super transparent. Brian made me realize how a true dealership should be. I have been going to a dealership closer to my home for the past few months for many services on my car, but never once was told about have 17 recalls on my car… he was just as shocked as I was that they never told me anything. I couldn’t believe that not only would a place not even mention it to me, but how easily and quickly it was for Monroe to tell me this. This is how a dealership should be. Donna was extremely helpful with the paperwork. There were a few items I needed to take home and thanks to her organization, it was so easy to complete everything the next morning and mail it all out. She couldn’t have made things easier. All in all, the entire team was amazing. Even the people who didn’t help us directly - they were all SO friendly and helpful. Granted, they’re trying to make a sale at the end of the day, but despite that, it never felt like that. I’m happy to give them my business and even happier to give them a sale if that’s the case. Thank you Alexis and team!.

Dayshawn was so helpful and assisted me with all my questions and concerns. I will definitely be recommending this dealership!!!

Prompt service, courtesy, respect and a deal on my next two oil changes. Roadmap for next repairs need on my car. Well done.

Luis was great

Easy scheduling ,knowledgeable service advisor She was very helpful

I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!

I had an appointment today with Tim and Im happy with my new purchase. He was extremely helpful and got us a great deal! The sales manager and the finance manager were also very helpful, and make the entire process super easy! I would highly recommend Tim and thank you everyone at Lake Wells Chrysler for a great experience!

It was a great fast experience Ethan was very helpful very polite and communicated well unlike other dealers.

Jay the salesmen was great and jayden the finance manager come check them out.

Good service and thank you so much MR.Dee for your time and help. Very kind and helpful

Worked with Matt Ball on purchasing a used Kia EV6 to replace my current one whose lease was ending. At the last moment Kia offered me a huge discount on buying mine out so I did not go through with buying here, BUT Matt was super helpful answering questions taking additional pictures and videos, etc. I especially appreciate that he didn't try to hide or gloss over any issues. He clearly pointed out some small paint defects. I've worked with other sales people that would have left that as a surprise for me after making the long drive out. Highly recommend this dealership.

Every person at buckeye was professional and polite!¹

Such an easy process! Only took a few hours from the minute I saw the vehicle online til I was driving it off the lot. The staff were very responsive and knowledgeable. Highly recommend!

Jeremey Smith was the best salesman. Easy and straight forward!

Jeremy was Awesome. Great attitude, and pleasure to purchase a car from him.

Friendly staff, low pressure

Luis from service was able to help me with my oil change at the last minute

Angel and Matthew were the best experience I could ask for .

What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.

Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌

My wife & I met with Mr. Larry Gardner today. What a wonderful experience! We left with a new ride & we're both very happy. (We stopped to look at a different car, I'm glad it wasn't there.) Larry read me. I'd recommend him to anyone. Thanks Man!

Fantastic experience at the Sales AND Service center! Jackie was awesome with the sale and Mandi has been awesome with our Service.

Was a great experience as always. Stopped in to setup a purchase for an off lease Jeep.

Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.) I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.

Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.

I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!

Greeted upon entering service station. Taken care of right away. Assisted to waiting room. Recall taken care of right away. Was out the door in approximately 15min.

I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.

The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!

Big shout out to Ray the service writer that was able to get my jeep in and was diagnosed by the mechanic in a very short time and resolved the issue, thanks again for everything you do

Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!

Great Service, everyone is super friendly and able to assist in a timely manner!

They had Affordable used cars and a great collection of new ones. Sales personnel was helpful and knowledgeable..