The sales staff were very kind and helpful. The first brand new car of my life and they made me feel right at home! Audrey and Keirstyn were so wonderful to work with.
Working with Marc was a great experience. His expertise in the automotive industry made us feel very confident in purchasing our car from him. We will be working with him for all of our automotive needs.
I went in, service was awesome, got my jeep and was on my way in under 2 hours! Other places I've bought vehicles from have taken 3 or more hours, so I was extremely impressed! I don't have the greatest credit, but they got me financing with no problems!
Your entire staff is welcoming and friendly. I have interacted with at least eight of them and not a bad one in the bunch. I will recommend your facility because of your people. Thank all for your help. I'm not sure why you keep sending me more requests for reviews. I will be using Terry Hendricks in Archbold from now on. Please stop texting me.
The experience I have received at LPK of Defiance is Definitely is a memorable one, the Customer Care is Top Notch! I First dealt with Andy for my Rocky Ridge Ram experience, his Care and Commitment was Amazing. He treated my Wife and I like Family! Continues to reach out to ensure everything is good! The BEST I have been treated in a while at a Dealership. It doesn’t stop there, the Service Team is Amazing, Jordan and Kari ensured I have received my Services and Outstanding Customer Satisfaction prior to my departure to Florida. I will give this Dealership an AAAAAAAAAA+++++++++! Despite living in Florida for my Retirement, I would make the trip back just to purchase a vehicle from them again!
Thank you LPK of Defiance!
V/R,
Brian Reeder
Army Retired
Audrey was super nice and helpful every step of the way, got us squared away and helped make sure we were all safely set up in our vehicle! Every step was simple and fast!
Austin was fantastic sales assistant. He was not aggressive yet he was assertive in attending to our needs and professionally communicated and was fun to talk to.
My wife and I were almost a 1000 miles from home visiting her family when we woke up one morning to start the day with a dead battery. A 2022 RAM Limited with only 20k miles isn’t something one would expect this from. I managed to get a jump and took it to the closest Chrysler dealership which was LPK Chrysler Dodge Jeep of Defiance. They took us right in and after explaining our situation they set their sights on getting us back on the road. They quickly diagnosed the problem which turned out to be a faulty etourque module. Thankfully they had one in stock and had us back on our way. We were only 1000 miles into a 3 week coast to coast road trip, needless to say LPK saved the day. The young lady at the service counter and the lone tech that was on duty that morning (I’m sorry I can’t remember their names) were outstanding and put a priority on resolving our plight.
Thank you so much LPK, job well done.
My experience at LPK was excellent! I was informed numerous times how my service appointment was progressing. All my questions and concerns were addressed. Service Advisors were very knowledgeable and friendly.
The salesmen there are very nice and very helpful test drove my car and bought it the same day. Everything went smooth and fast was a very nice welcoming environment.
I cannot say enough great things about my experience at this dealership. After getting the runaround from some big flashy dealerships in the Detroit area, my Jeep search lead me here. I wish I would have started at LPK in the first place and saved myself the headache.
I had the pleasure of working with Austin and Phil, both of whom were extremely attentive and transparent throughout the buying process. Austin took the extra time go over every single feature of the car with us, even as it was cold and rainy outside and Phil was able to match my competitive credit union rate.
There are no gimmicks or slimy tactics used here. Just good, honest people selling great vehicles. I will gladly make the 2 hour drive next time I need to purchase a vehicle and would encourage anyone else on the fence to do the same.
The Sales person and the sales department lead were kind and very accommodating. They both stayed late to meet with me at their car lot, since I was late after navigating all of the road construction and 5 o’clock rush hour traffic in Ft Wayne.
Hands down best dealership, they took great care of me immediately. Truck went in for a big service and they took amazing care of me in a very speedy process.
Both Andy and Phil were upfront, polite and professional. Everything I would want in what could have been a stressful car purchase. they made it quick and easy. Fair price.
Would shop here again.
Great salesman, great finance guy, great manager. I would recommend LPK Defiance to everyone. I will definitely be back when we are ready to buy again!
Made a purchase from Audrey Brandi @LPK in Defiance this morning. The experience was neither nerve racking nor stressful. I was even given the peace of mind by being able to afford the extended warranty, which I've never been able before. I can truly reccomend Audrey, and the sales team at LPK Defiance Ohio!
Great customer service - fantastic job communicating. Always gets our vehicles on the road quickly. Kari does a great job and service techs are easy to talk to and convey lots of information regarding the repair.
Had a great experience for my first time visiting LPK Chrysler Dodge Jeep Ram of Defiance. I had researched a Jeep Gladiator online and went to take a look. Austin Nelson was quick to help me, walk me through the trade in, and financing portions and I drove home a beautiful Sarge Green 2023 Jeep Gladiator. Both members of the finance and loan department were super helpful too. They were a bit of a drive from Holland OH but we’ll worth it!
Angela, Justin and Keirstyn were awesome to deal with. I got a great deal on my Wrangler. This was the easiest car buying experience i have ever had. We highly recommend!!!
I have had a lot of vehicles serviced over the years by several dealers and I have to say LPK was by far the most polite, thorough and honest service I have received.
Kierstyn did a great job helping me trade my car in for a 2020 dodge charger and I love it! She was very open and honest through the process. Definitely recommend!
My wife found a van she wanted while online. She contacted LPK and they went through most of her info over the phone and electronically. The van was not on the lot, so they transported it to the lot near end of day and made sure it was ready for her. Upon arrival Aaron and Justin where super friendly and helpful and got her into her new van within about 40 minutes and that's including the test drive! Great people, got us a good payment plan, and worked with us better than any of the bigger lots I have been to. I will come back when i am in the market for a new vehicle as well. Thanks Again Aaron and Justin!!
Very nice and friendly people fast service reasonable price for my key fob an took extra time to help with my park assist question will be very glad to have them work on my town an country van very pleased with them all
Thank you
All
Worked with Kierstyn who took the time to go over all my options to help up make the best deal before even arriving at the dealership. Once there she went over everything thoroughly both in paperwork and the vehicle.
Kierstyn was a pleaser to work with and would recommend to everyone!
My name is stacie schroeder and my engine blow. I had an extended warranty on my car and had the best service from the service group. All the people were great. They even came in on their day off to work on my car because they were trying to get it done for me. This place has a great staff and is wonderful to work with. Thank you everyone for your help. I'm sorry the warranty people were a problem but you handled it wonderfully, thank you
Great experience, super simple, really fast. This was my first time buying a car, I was in and out with a smile on my face! Probably because of my new car but the people made buying one better!
Excellent! Guys were great and extremely helpful. Showed up a tad bit early. Forgot what time my appointment was. However, checked my car out. Before heading to lunch
Kierstyn Repp was amazing in setting me up with a 2015 Jeep Cherokee! She told me everything about the car that I needed to know and told me all the pros that the Jeep offered. Highly recommend seeing her for your next car!
My husband and I had the pleasure of working with Jonah and Tom for the purchase of a new Jeep. They extended great customer service and kept the entire experience easy and fast. The experience was definitely above our expectations. The financing piece was very simple. No hidden fees and no pushing additional services. We've already recommended them to some of our family and friends. We highly recommend them to anyone in the market for a new vehicle and want to work with a trustworthy dealership.
Work completed quickly and at a fair price. I was able to take care of everything via text message and email, although you can call if need be. I have a Jeep Wrangler that needed an exhaust and rear brakes. I also bring my Grand Cherokee here for oil changes.
A dealer that goes above and beyond!! We cannot say enough amazing things about how we felt with the service we received. Andy and Carrie are amazing and everyone from parts to service worked seamlessly to get us back on the road! We were traveling from Windsor-Essex Canada to Indiana and blew a tire- side wall and all. No spare/jack. We had a tow but not enough space for passengers. Carrie arranged everything, Andy picked us up and we had a set of tires going on as soon as we arrived. We were offered a snack, drinks and facilities. We are beyond grateful and would definitely recommend to anyone needing service in the area!!!
My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!
OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.
Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership
Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi
Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!
Alexis D was absolutely amazing from start to finish. I initially reached out via CARFAX where I saw a listing for a car I was extremely interested in. I’ve had a ton of other vehicles I was looking at and with this dealership being an hour and 45 minutes away, I wasn’t sure if it’d be worth the drive. Well, it absolutely was. I was speaking to Cynthia via message, who was super helpful. She clarified any concerns I had, reassured me with any questions, and truly made me comfortable enough to even make the drive the next day. I knew I had to see this car asap because Monroe was extremely competitive with their prices and was truly the best in the market I’ve seen. Once I got there, I was greater instantly and led over to Alexis. She did an amazing job from start to finish. If it wasn’t for her, I don’t think I would have felt so confident and comfortable. I’ve bought a few cars in the past, all from older salesmen who really never talked to me as a person, but Alexis really did great at easing the nerves. I had such an easy breezy test drive, so much so that I decided to make it trade in right then, right there, that day. Alexis made sure to spend as much time as we needed that evening to ensure I drove him in that car. I couldn’t be more grateful for her patience and attention to detail. I also want to give another notable mention to Donna and Brian. Brian (or Bryan) were both super transparent. Brian made me realize how a true dealership should be. I have been going to a dealership closer to my home for the past few months for many services on my car, but never once was told about have 17 recalls on my car… he was just as shocked as I was that they never told me anything. I couldn’t believe that not only would a place not even mention it to me, but how easily and quickly it was for Monroe to tell me this. This is how a dealership should be. Donna was extremely helpful with the paperwork. There were a few items I needed to take home and thanks to her organization, it was so easy to complete everything the next morning and mail it all out. She couldn’t have made things easier. All in all, the entire team was amazing. Even the people who didn’t help us directly - they were all SO friendly and helpful. Granted, they’re trying to make a sale at the end of the day, but despite that, it never felt like that. I’m happy to give them my business and even happier to give them a sale if that’s the case. Thank you Alexis and team!.
I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!
I had an appointment today with Tim and Im happy with my new purchase. He was extremely helpful and got us a great deal! The sales manager and the finance manager were also very helpful, and make the entire process super easy! I would highly recommend Tim and thank you everyone at Lake Wells Chrysler for a great experience!
Worked with Matt Ball on purchasing a used Kia EV6 to replace my current one whose lease was ending. At the last moment Kia offered me a huge discount on buying mine out so I did not go through with buying here, BUT Matt was super helpful answering questions taking additional pictures and videos, etc.
I especially appreciate that he didn't try to hide or gloss over any issues. He clearly pointed out some small paint defects. I've worked with other sales people that would have left that as a surprise for me after making the long drive out. Highly recommend this dealership.
Such an easy process! Only took a few hours from the minute I saw the vehicle online til I was driving it off the lot. The staff were very responsive and knowledgeable. Highly recommend!
What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.
Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌
My wife & I met with Mr. Larry Gardner today. What a wonderful experience! We left with a new ride & we're both very happy. (We stopped to look at a different car, I'm glad it wasn't there.) Larry read me. I'd recommend him to anyone. Thanks Man!
Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.)
I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.
Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.
I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!
Greeted upon entering service station. Taken care of right away. Assisted to waiting room. Recall taken care of right away. Was out the door in approximately 15min.
I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.
The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!
Big shout out to Ray the service writer that was able to get my jeep in and was diagnosed by the mechanic in a very short time and resolved the issue, thanks again for everything you do
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
I have to give an exceptional service to my service guy Mr Luis Pabon he has been working on my van and trying to get everything done so I can get my granddaughters special mobility van ready for her appointments and finally will be finished up next week thank you so mucynay the Lord bless you and keep you always
Excelente atendimento, pessoas muito atenciosas, principalmente o vendedor Dayshawn Elliott, vale muito a pena dar uma passada lá se vcs estiverem procurando qualidade, preço bom e facilidade na comprar do seu carro.
Excellent service ! My truck had to be in the shop for almost a month because lifters failed from factory. This was with in my warranty. Their team on the dealer side & fleet side walked me through every step of the way . Keeping me updated and providing pictures etc. they took all proper steps and even provided me a rental car to have for the time being in the shop. Will always continue to do business with them
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work! 👏🚙
Great experience we were treated like family, Joseph, Chief, and Danny were very attentive. They made sure our expectations were met and did not hesitate to answer any questions or concerns we had with the purchase of the vehicle. Highly recommend anyone looking to purchase a vehicle in the Central Florida area pays them a visit.
Buckeye Super Store Jeep, in Shelby had a Jeep that my wife and I really liked on Facebook. I called the dealership and spoke with Derek Zehner, the salesman about this vehicle. I told him that we were coming up to look at it and we’re a hour away. He said he would have it ready for us to see and test drive. Upon arrival Derek had it ready for us. He explained the vehicle to us and we test drove it. The process was very smooth, no pressure or back and forth. After that we purchased the vehicle. Derek was very professional, attentive to all our questions. Thank you Derek and staff.
My brother went shopping around the area and had driven quite a few different cars, he liked the fact there was a Car Fact's info on the vehicle he purchased for me, it was a surprise gift a urgently needed. The staff were all professional but made us feel at ease.. buying a car is a big deal for everyone. Thanks so much!
I go ahead to get my oil change for my Jeep good service and awesome dealer
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by EDGARDO SERRANO (E.L.S. life Adventures)
What an experience. I drove two hours to work with Nicky. She made my Jeep buying experience easy and enjoyable. The whole team there is second to none. I will recommend Posner and Nicky to everyone I know!!
Everyone at Monroe dodge was so helpful and kind. Between buying my vehicle and getting my vehicle serviced in the body shop. They all went above and beyond. I highly recommend this dealership and body shop.
I bought my longhorn at this location. In 2014. The team at the Monroe superstore. has changed my oil and did routine inspections for 11 years. keeping me updated on the health of my truck inside and out , so far 268454 miles . Thank you 😊 GOD BLESS
Absolutely best place to buy a car , Salesman ( Nate Oswalt ) was super to deal with , Service Manager ( Jonathan ) are 1st class young men with an older established Car lot. THANKS GUYS
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
Bought a new car today and Angel Jimenez was amazing. He helped me out a lot and answered all of my questions. He was very friendly and patient. Definitely recommended him if you are looking for a car.
Easiest, no pressure transaction ever! Angel Jimenez went above and beyond. Great service, friendly and patient. Definitely recommend if you’re looking to buy a new car check out Angel he will help you out.
Nickie and Angel did a fantastic job at assisting me today. They simply did a VIN verification, but were very friendly. Would recommend them for someone looking to purchase a vehicle.
Best experience! The sales rep Andy was polite and awesome as well. Helpful and no hassle.The other staff were very friendly and polite. Yes and by the way what a great Ram truck!
This team worked well together to make our first-time purchase of a Jeep Wrangler a reality. Tynan was patient and listened carefully to our needs. Dave and Gary were behind the scenes making it happen. And of course Ralph was persistent in making this perfect knowing we’ve been on this journey for so long. Thank you Monroe Dodge Chrysler Jeep Ram Superstore.
We recently purchased a we 2020 Chrysler Voyager and had the pleasure of dealing with Sol Rivera. We also had great conversation with Bill Miller. We highly recommend this dealership Posner Park Chrysler.
Dawn & Gary Wohlrab
I just made a purchase of a brand new 2026 Durango 392 from this dealership and had an awesome experience. DeVonte Malcolm is the salesman that I worked with and he could not have been better in helping me get a great deal on my new car. We negotiated everything by phone and I flew into Detroit to pick up my new car. DeVonte arranged a ride from the airport for me and I was in and out of the dealership in about 20 minutes. I love the car and would highly recommend you reach out to DeVonte and the team at Monroe Dodge if you are looking for a new vehicle. This was by far the best car buying experience i have ever had.
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
My last visit I am very pleased. Everyone in the Service department did a great job putting my running boards on. Thank guys!!!! Paul is a very happy Gladiator 😊
My wife and I had a great experience leasing our new Grand Cherokee! Alec, our salesman, was extremely kind, accommodating and knowledgeable. A true professional! We’ll be back when the lease is over for our next Jeep. Thank you all!
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car.
I was driving in Winter Haven a few weeks ago and the transmission would not go into park.
I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram.
This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot
Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up.
I has some interval maintenance done and was surprised that there prices weren't to bad .
I am happy with the service that was provided.
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