I had a great experience working with my salesman Jay. He was knowledgeable, honest, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions and made sure I got exactly what I was looking for. Highly recommend!
I rec'd great service and Exemplary Customer Service from the young lady working in service. She was very friendly and courteous. She explained the service I was receiving clearly, and explained services to start thinking about in the future.
On my way home from Detroit to Indianapolis, I had an incident where my jeep wrangler front caliper locked up. Fortunately the team at LPK was able to get me in, recommend a local tow company and I was back up and running in about 3 hours start to finish at a reasonable price.
They were exceptionally friendly, courteous, and I'm grateful they were able to work me in - just in time to avoid a huge thunderstorm.
I'd highly recommend LPK for your service needs.
Great service and a wonderful staff. They answered all our questions and left us very happy with our new purchase. Highly recommended would go there again.
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by Bryan Jelinger (Bryan Jelinger)
Everyone at this place is incredibly friendly and professional. They genuinely help you find what you’re looking for without trying to force you into a car you don’t like. Their primary focus is on creating a community environment that looks out for others in need. They walk you through the entire process, ensuring you fully understand what you’re getting into before you sign your name. My sales agent is one of the best, and if you’re ever in town or shopping around, this is the place to be. Just ask for Joe.
I live in South Dakota and found the vehicle I wanted at Posner Park Chrysler Jeep Dodge, in Florida. DeAndrae responded to my inquiry quickly, scheduled a time to personally show me the details of the vehicle through FaceTime, and answered all my questions. The paperwork was smooth, DeAndrae stayed in touch with me throughout the process and the vehicle was delivered to me within a week. Great service!
Just had purchased our 3500 Dodge Ram Limited and was towing our camper to Florida from New York which check engine light came on, we called and they got us right in. Truck was there 2 weeks waiting for part and everyone was fantastic there keeping us updated and giving us a vehicle to drive. We now have truck back so we can get home. Thanks again for all your help!!
I truly appreciate the service department on getting my car fix in a timely manner. I have gone to a few dodge/jeep dealerships around polk county and I will gladly drive an hour to come back to Winter Haven. They treat you with respect, keep you posted throughout the process and fix your car quickly. Thanks Service Department for the experience!
Mandi in Service and Eddie the Parts Manager are amazing alongside being very communicative. They both have ensured that I got what I was requesting and more!
I had a great experience purchasing my Ram thanks to Eddie and the entire team. From start to finish, they made the process smooth, stress-free, and really worked to get me a great deal.
Eddie was the best professional, knowledgeable, and genuinely helpful every step of the way. The whole team made me feel valued and took the time to make sure everything was right.
Highly recommend working with them if you’re looking for a great deal and excellent service!
I had an incredible experience working with Mark Lawrence! He is the perfect blend of high-energy enthusiasm and a genuinely down-to-earth personality that makes the whole process stress-free.
Mark went above and beyond for my wife and me, showing incredible flexibility and a true willingness to make things work. He has a natural way of making everyone feel completely comfortable and at ease throughout the entire experience. It’s rare to find someone so dedicated to their customers. If you're heading to Monroe Dodge Chrysler, ask for Mark—I cannot recommend him highly enough!
Good morning, I would like to give a huge shout out to the staff. Always teated wonderful and quickly each time i arrive with any of my vehicle needs. Highly recommend this entire dealership and their staff!!
I had to get my 05 wrangler cam shaft replaced. LPK communicated and explained everything that was going on. In 3 days I had my Wrangler back and it runs great!
Devonte worked really hard for me and got me in a vehicle I actually wanted. Everyone on the whole team was great from beginning to end.
Side note I walked in alone and never felt like I was being walked on or being taken for a ride. Went to the ford dealership and they had zero interest, zero drive and zero customer service.
I called about a part for my vehicle and spoke with Stephanie Gomez. She was very professional and kind and provided all the information I needed to ensure I purchased the correct part! I will be sure to ask for her in the future!
My girl Stephanie at Posner Park Dodge always goes above and beyond to help me with anything that I need! I met her years back before moving to Posner and I’d have to say she’s worth the follow! She’s so personable and down to earth yet professional at the same time! I always appreciate someone that goes above and beyond like she does!
I honestly didn't think they could do it... But they did!! I went in with very specific requirements on a very specific vehicle (used manufacturer's website as baseline, which was not accurate), and somehow they were able to get me where I wanted on a lease. Special shout-out to our salesman Jake, and his manager Jonathan... They were able to get me top dollar on my trade and use the equity to meet the down payment requirement on the lease. Thanks guys, loving the new ride!!
Cristo went above and beyond to help me and my husband to get a car. I really appreciate him. Everyone I met in the dealership were awesome. We will definitely come back to get another car.
I had my truck serviced and the advisor was exemplary. Amber did a fantastic job. I highly recommend you visit Dodge of Winter Haven for all your vehicle needs.
I know I'm old me and my wife. But DeAndrae Deebo Coke was and is The BEST SALE CONSULTANT WE COULD EVER ASK FOR. IF YOU ARE LOOKING FOR A VEHICLE PLEASE VISIT HIM.
Thank you Joe and Dee for helping me get into my new 2021 jeep wrangler yall had the best customer service in all the dealerships that I have been to again thank yall so much for getting me into my vehicle
Had an amazing experience coming in to purchase a vehicle. They worked with me on exactly what I wanted and was able to walk out with a new car that fit my family’s needs. Shout out to Allen in sales and the finance team. You guys are amazing !
This review is for anyone who lives outside of Florida, as it's something I've never attempted before (I had to rely on ChatGPT and Gemini for guidance). I wanted a very specific car, and it turns out a nationwide search only showed 7 cars. Some where within 200 miles but the dealers were being obtuse (New York Metro Area), but there was one was in Florida. I contact Phillip and he started the ball rolling and then he handed it off to a gentleman named David. David took pics as I requested, sent them via text, and we negotiated a deal. He sent me warranty info, window sticker, the whole nine yards. I was able to sign some documents electronically, they setup the loan agreement, received a call from the bank to confirm my identify, etc.. The biggest hiccup was on my end dealing with wire transfers (PNC Bank). I received an email from Sirius XM that my 3 month subscription started. They handled the Florida DMV paperwork as well as the NJDMV. Some paper work needed a physical signature so they sent me a packet via over-night and I sent it back within 30 minutes of receiving it. Because I live in NJ, it wasn't worth it for me to fly down and pick up the car, so I arranged transport (as an aside don't fall for the cheap carriers). Was the process stressful ? Yes..and I knew that going in.. what is worth it ? Absolutely. I can't thank David enough for being ridiculously responsive. Every time I stressed about something, he responded "oh.. we take care of that". Seriously.. how cool is that ?!? Thanks gentlemen. And anyone reading this review, I just have to say I'd do it again.
Came in got my oil change and tire rotation with out a hitch.. great service!! Bought tires from there at a great price and everything went off without a hitch!!
After requesting a compromise with service needed, it was reviewed and accommodated. Manager, Keith, called and was willing to look into this. Service Adviser, Luis, was helpful with information on the lengthy wait for parts. Their help was much appreciated .
Our salesperson, Fran was very knowledgeable and friendly. She helped make the sales experience trouble free! Joseph, one of the sales managers/finance, was super friendly and explained the options well. Overall we were very satisfied with our experience buying a new vehicle from Fran and Joseph! Thank you both.
OUTSTANDING!! I Drove over 50 miles just to look at a vehicle, met some awesome people, heard some amazing stories and then bought a New Jeep. Absolutely worth the drive.
Thank You so much Devonte, Gary and Joe for going Above and Beyond your normal customer service.
Completely Satisfied and Highly Recommended.
The team was on point. They checked all the boxes. They provided quality service and really made sure I received the best price on my new truck! Highly recommend.
Recently brought in my vehicle to this location after having trouble with another location. They took care of me quickly and efficiently. Thank you Mandi and James for your help.
Not a big fan of going to car dealerships. I will have to say that I had a good experience here.Sales people were great. Got what I wanted on trade in for my Tundra. Ended up getting a new Ram.
Stephanie values and takes care of me. She always makes sure I am completely taken care off and even checks on me after I pick my car up to make sure everything is good. She is the best!
Set my granddaughter Christian Powell by the sea diet Kia because I bought a brand new 2026 for them those are good people My granddaughter purchased a Kia soul she was very happy with the way people treated her this is a good dealership this is why I recommend people to go buy and see David d or Bobby these are very honest people they don't get a better dealership than Dyer Kia specially with David d and Bobby
We were on vacation this year & needed 2 new tires, the “key” for the locking lug nuts did not get put back in our truck after the last tire change at our dealership at home. So they were able to work us in to remove the locking lug nuts & put on regular lug nuts so we wont have that that problem again. So they had a special on tires , buy 3 get the 4th for $1, so I got 4 new tires & a fro t end alignment all done in 1 stop without a long wait. Their service department was wonderful ! I can’t say enough good about them for this situation.
I sent my son and daughter to them and they were fantastic! Grand Wagoneer suspension wasn’t working. Put them in a loaner and fixed it immediately. Amazing service and great personalities with the staff and management staff. Thank you!!!!
Recently had a horrible experience with another dealer and took a trip with the wife to Buckeye Superstore. Both of us walked out with newer vehicles and the team at Buckeye Superstore were all easy to deal with. Never felt pressured and Fred the finance manager was the best I’ve ever dealt with, literally explains everything and stayed late to answer all of our questions. 10/10 would recommend
Les recomiendo a las personas que en este lugar me atendieron de maravilla! Me ayudaron mucho mas de lo que yo pensé a pesar de tener mi crédito bajito. Quien me atendió fue Cristo Rotter. Tremendo ser humano. ♥️♥️
Derrick is the best sales person he's very helpful and hardworking. A very attentive listener to your needs they wont let you leave until you are satisfied and comfortable with your purchase. Hands down the best dealership i've visited yet!!
I wanted to take a moment to recognize Michael Martinez for the exceptional help he provided during my vehicle financing process.
Michael was professional, knowledgeable, and genuinely had my best interests in mind from start to finish. He took the time to explain every detail clearly, answered all my questions without hesitation, and worked hard to ensure I received the best possible deal. At no point did I feel rushed or pressured—just confident that I was in good hands.
If you’re looking to finance a vehicle and want someone who is thorough, trustworthy, and truly focused on getting you the best outcome, make sure you ask for Michael Martinez. His expertise and dedication made a big difference, and I wouldn’t hesitate to work with him again.
Thank you,
Baylis Gatlin
Had warranty work done. No big issues. Had to wait for corporate approval.Parts were on back order. Upon delivery of parts they were installed quickly.
Phillip Morton was an amazing help for me today! If there is anything you need at Dodge he is your goto man to get the job done! Give him a call today! :)
Yesterday I walked in regarding my Hyundai Sonata water pump. Justin and Jake were able to help me without hesitation. treated me like a king even though I am old and can't hear well. Got the part ordered and fixed in no time with the help of Julio the Mechanic a very respectful tech. I will be coming back for service thanks to them.
The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.
I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz
Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish.
She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart.
It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!
I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.
Went there last week for some parts in my renegade. Spoke with Stephanie. Very helpful with getting me quotes knew what she was talking about and didn't try to sell me on anything. Guys woman. Very friendly and knowledgebal
I brought my vehicle in to get serviced. Stephanie Gomez went above and beyond to make sure my needs were met. She was very professional and friendly. She kept me informed from check in to check out. Will definitely be returning for any needs in the future.
Very pleasantly surprised with this dealership. The whole team was absolutely amazing and the vehicle is fantastic. I very much appreciate the fact that the numbers were transparent and they didn't tack on a pile of garbage fees after we negotiated the price. The whole process went off quickly and professionally. I rarely can say this about a car dealership but they get a 10/10 from me.
Justin helped me and my wife during our vacation trip our vehicle broke down and before you know it we had our vehicle back on the road with minimal to none wait time repairs were completed in a timely manner and kept us updated at all time . Best service experience in years
Jake provided excellent service. I came in with a tire issue on my 2025 Ram truck, and he clearly showed me the damage and explained my options. He walked me through the Sunbit process, making it easy to purchase four new tires. He also arranged a rental vehicle while my truck was being serviced.
I truly appreciate his professionalism and helpfulness. I’ll definitely continue doing business with Posner and Stephanie. It’s great to know Jake is there overseeing everything and stepping in when needed.
Misael and Kyle were very helpful when it came to giving me a wonderful experience in getting a car I love and securing financing. I would highly recommend them and this dealership.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional.
In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
The best buying experience at this dealership;.Alex Ventura is one of the best, He took the time to help me and get me a good deal. I had an issue with a tire, and Alex and Chris immediately arranged to have the problem fixed.
We just purchased a truck from this dealership and had a great experience. Jeremy, Phil and Levi were all very friendly, professional and easy to work with. They made the process smooth and stress free.
"I had a smooth and straightforward car buying experience at Dodge Chrysler Jeep Ram FIAT of Winter Haven. Jeremy and Jayden was helpful, transparent with pricing, and not pushy at all. If you are looking for a new or used car or truck, I highly recommend checking them out!"
For years I also wished for a forever home dealership, where i knew they would always take care of me and always treat me not only ass a valued customer but also family. Previously I had NEVER purchased from the same dealership not because I didn't want to but because every dealer always gave me reasons to shop around, well not anymore. Monroe CDJR is my forever home, they truly care. Thank you Brian and Denise for being an extension of family.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
Bought my new 2026 rebel truck with Gabby. Most of it was handled over the phone and computer because I travel for work. She made it all very convenient for me. when I came into town to pick up my truck I literally just signed my paperwork and left. She had everything ready and waiting. This is by far the best experience I’ve had buying a vehicle.
Came in looking for a car was greeted by Gabby.she was very helpful and made the whole process super smooth. Her manager Niko came out and spoke with us and helped get us the monthly payment I needed. 10/10 would recommend!
You’re lame if you don’t drive an SUV and you’re even lamer if you didn’t buy it from Gabrielle Mendez customer service that never misses . Thank you Gabrielle. She’ll treat you right and won’t jack your finances up.
Our service advisor David was extremely helpful and friendly. He took the time to clearly explain our repair options. He was honest, knowledgeable and actually fun. Overall a good experience with this dealership.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
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