I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Winter Haven Collision Center did an excellent job on my Jeep Grand Cherokee. My rear bumper received a few gouges and scuffs from a minor event. They filled and smoothed the bumper, and painted it. It looks like new. The finish is perfect!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Your staff at the service department and tecks are absolutely fantastic. It's nice to see employees that actually practice customer service. Even the young man that drove me home and picked me up the next day was very nice and polite.
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
Gabby was absolutely amazing she made everything so easy and comfortable. It was the best experience I've ever had at a dealership. And Jayden the business manager kept everything simple and walked me through everything and it helps he was easy on the eyes. I could have sat in his office all day if need be. He also assisted with the test drive. Great experience!!!!
Out of the 6 cars my family has owned 5 came from Monroe CDJR. Sales staff there are top notch, they don't prussure you into a sale or step on your neck about sales. Nick M heard my request for what I wanted and pointed me to a few trucks and I made my choice from there. Even on the day of the sale he helped from out of state while making a delivery!
Gabby was very helpful . She cared about what we wanted. Jade was very nice and took good care of us. Gabby and Jade did an awesome job. I would recommend that you go see them .
Jayden the business manager was amazing great to work with and made it very easy. Can't forget about Gabby she was amazing and made sure this was a great purchase
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
We were looking for a car after my daughter was hit by a guy that ran a red light. Totaled her car and injured her. After getting her well, an Auto friend of mine pointed me to Dodge of Winter haven. My daughter wanted another Toyota Corolla due to the protection it offered when hit and the perks of the car. We found it at Dodge in Winterhaven. We contacted Kyle Williams at the dealership. Kyle was friendly, professional and very knowledgeable. He went above and beyond to help us with the paperwork, prepping and guiding us through the process. Financing was quick and we didn’t have to wait most of the day for it. Kyle made sure the car was filled up, cleaned and serviced before we headed back to Tallahassee, Florida. Thanks Kyle and the Dodge, Chrysler, Jeep, Ram and Fiat of Winter Haven. Wonderful people and dealership.
So back in April me and my daughter went in and purchased a car. Ling story short. The car started giving us problems within the 1st couple of weeks. Oh cool we have the warranty. Turns out the warranty did cover most of the the repairs but as a mother I wanted to make sure she got a safe and reliable vehicle. After a long couple weeks of going back and forth with the shop, dealership and finance company Clint and Luís we able to work work there magic and got her into a newer vehicle that fit my daughters need! I appreciate all the hard work you guys did even with our limited options!! I highly recommend asking for Luís his years of experience really shows when it comes to selling you a new car! Muchas gracias!!!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
I was in Monroe for a couple nights. I live in the Cincinnati area. On the way up i thought my jeep had a transmission fluid leak. I was also due for a oil change. I called about the transmission leak and they mentioned that they couldn't get it until next week. That didn't work but I said I'd still come up for oil change. When I arrived and spoke with someone about my transmission concerns. The service employee spoke with the transmission guy and he said he'd go ahead and take care of my transmission and oil change at the same time. It all took less than an hour and gave me such piece of mind. I was so thankful
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
I recently brought my vehicle to Winter Haven Dodge for an oil change, and the experience was excellent from start to finish. My service advisor, Lamont, was professional, friendly, and kept me informed throughout the entire process.
He made check-in quick and easy, explained everything clearly, and ensured my vehicle was serviced promptly. It's refreshing to work with someone who genuinely cares about customer service and makes you feel valued as a customer.
The oil change was completed efficiently, and my vehicle was returned clean and ready to go. Thanks to Lamont and the team at Winter Haven Dodge for making routine maintenance a hassle-free experience. I highly recommend them and will definitely be back for future service needs!
Lamont came out and helped my sister pair her phone to the car, with no questions asked. Great service !!! Will be back for future car repairs. Thank you Lamont
Hope you manager sees this. Great assist to the team
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
The Monroe superstore was excellent treated me with respect got me in and out. Had parts in stock and the truck was fixed on the road in no time absolutely recommend this place. If I have to say anything negative it was the amount of rentals they had available and what they put you in
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
I walked in without a truck and left with a 2026 dodge 1500 bighorn truck. Thanks to Jayden the finance manager, Jeremey the car salesman, and Niko the sales manger. Thank you so much!!
I had the most amazing experience with Jeremey, the car salesman Jayden the finance manager, and Niko the sales manager. I walked without a car and left with two cars. Thank you gentleman so much for your service and help.
⭐⭐⭐⭐⭐
I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time.
The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service!
I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process.
If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
Went in today to browse around and walked out with a car Conor made it very easy and fun looking for a car!!! Thank you guys for making my day great!!!!
Connor and the team at Dodge Chrysler Jeep of Winter Haven knocked it out of the park! They got what I needed fast. The transaction was smooth. Highly recommended. Reach out to Connor for all of your needs!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Kelsie and Austin, were amazing! Their attentive customer service kept me informed and able to keep life moving along while the mechanics worked hard on my vehicle. I couldn't be happier!
Amazing people to deal with helped me out when I needed it most! I’m so grateful for Matt, Jason, and Gavin and the rest of the crew working there! You all helped so much! My family and I are so grateful! Thank you guys! 10/10 service!
Our salesman, Evan Strong, was the absolute best. He was professional but also personable.We found the perfect van for our family and we love it! We will be back for future vehicle purchases.
I had a great experience here today! Joe took very good care of me and provided excellent customer service. If services is ever needed I recommend coming to this location!
Go see Joe! If you need a vehicle I highly recommend going to this dealership because they will hear you out. They will treat you like actual family because Joe now is a part of our family and Bill was amazing. The whole experience of getting my very first car was such a pleasure to deal with Joe and Bill. I have literally been to so many dealerships in Davenport and Orlando and everywhere I went. I was looked down on left disappointed. And I was giving up hope until I pre-qualified and Joe called me and let me tell you I was not disappointed. I left with a car that I wanted that same day I was happy with and I even got the price that I was so happy with they worked with me. They made it all happen and I will never ever go to anywhere else for a vehicle. I will only be doing business with them and I will always send them friends and family 10. Stars all the way. God bless you, Joe you’re truly a blessing
Salesman Daniel Mexico went above and beyond to help me locate the exact vehicle I wanted and get it there. Minor hiccup at the delivery was completely resolved by Sales Manager and General Managers. I would absolutely recommend Monroe Superstore and will use them again in the future!
I had the opportunity to buy a Jeep in this dealer and my sales person was Cristobal Roman, he provide a great service and he sold me the car I want he never try to sold me another car. Thank you so much Cristobal for helping me to buy my dream car. I will recommend this dealer and Cristobal 100%. Thanks, thanks, thanks!!!
Huge shoutout to Posner Park Chrysler Dodge, Mr. Joe took care of me and my family making sure the process was smooth from start to finish saving us tons of money and getting into a vehicle within our budget!
Had a great experience at Winter Haven Dodge! Conor Turnbull was very helpful, professional, and made the entire process smooth and stress-free. He took the time to answer my questions, kept me updated, and made sure I understood everything throughout the purchase. I appreciate the excellent customer service and would definitely recommend asking for Conor if you’re looking for a vehicle. Thanks again for all your help!
I Love the Buckeye service department! Olivia and Jonathan are both stand up people. I trust them to take the same care with my vehicles as I do. Olivia has helped me out on several occasions, and you just don’t get that much anymore.
Thank you for taking great care of me and my vehicles!
Best dealership to go to when your a first time car buyer This place was very professional works very well with you with options to chose from and I was only in their for a half an hour and same day I went home with a beautiful jeep definitely recommend this place and Mike was very kind and will come again!.
I had been searching for just the right Challenger Hellcat and through the efforts of Tony Reeves, the General Manager he found it. Tony is an asset to this dealership and makes every effort to know his customers and make the purchase… transparent and simple. I see all the negative reviews, but I believe the new management has been turned things around. I'm happy and was treated well.
Posted on Edmunds by Marc V
Outstanding customer service, friendly staff, great selection of vehicles. Big thank you to Mike Monroe and Mark Ferguson going above and beyond to find a vehicle that fit our familyâs needs. Easiest car buying experience I have ever had, in and out of the dealership in less than an hour! Highly recommend purchasing a vehicle at Buckeye.
Posted on Edmunds by CaseyFoote
I've been to multiple dealerships in search of my next vehicle. Weeks of online browsing calling dealership after dealership traveling anywhere from 20 miles to 90 miles. I felt like no one wanted to sell me what I wanted just what they wanted to get rid of. For example I would really like to have a hemi oh ok here's a GT we have. Went to buckeye told them the same thing everyone from the salesman manager and finance manager made sure they would find me something that I wanted. Thank you Buckeye for helping me out I will never buy a car from anywhere else. Will send you anyone that I know that's in the market.
Posted on Edmunds by greuer419
I was looking for an Octane Red Charger Scat Pack and at the time it was impossible to get that color. I contacted Tina K at Monroe Dodge superstore and she was able to locate one and deliver it to me in one day. The customer service and professionalism I was shown made me feel very important to them. I will definitely be going back soon for a new Ram truck.
Posted on Edmunds by scatpackowner
AJ Garcia was amazing, he was friendly and got me in the price range I could afford, very knowledgeable regarding the options I had and found me a car that was just right for me and my family. I will always be coming back here for now on. If you are looking for great over the top customer service and vehicle selection you have found it!!! Thanks AJ!!!!
Posted on Edmunds by Sruple0923
Very positive place to buy after going to the Ford Dealer. See Chad, he will treat you fair and follow up. Hard to find in the sales industry.
Posted on Edmunds by JBeddoes
Thanks to Monroe Dodge, my wife and I now own a low mileage 2001 Jeep Grand Cherokee.
The vehicle was priced to sell and a good value.
Jake (our sales associate) exceeded our expectations, delivery fast, honest, friendly, and professional results.
- He even helped the porter detail the vehicle for delivery!
We will recommend putting Monroe on our friend's/family's shopping lists!
Posted on Edmunds by rschnack
There are several Dodge dealers in this area, but none of them responded but Monroe Dodge. The salesperson answered my email promptly, found me the truck I wanted and went to considerable trouble to get it from a distance dealership. Overall, I was very pleased with the service and the price.
I had to take time out to write a review on Rak Hovart in the service center. I caught a flat in front of their dealer and I was able to safely pull into the service drive and was fortunate enough to have Rak try and help me as much as he could. I dont own GM vehicle and Im not his customer but how he went above and beyond to try and assist me deserves some recognition. I can only imagine what a great advisor he is to his actual customers. If youre looking for a center with an honest, helfpful and caring advisor Rak is your man! Dont even think twice.
We had an amazing experience working with Cesar! He was extremely knowledgeable, professional, and helpful throughout the entire process. He made everything smooth and stress-free, answering our questions and making sure we felt confident with our purchase. Thanks to Cesar, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be more excited! We truly couldn’t have done it without him. Thank you, Cesar, for making this such a great experience. We highly recommend him to anyone looking to purchase a vehicle!
We had a great experience working with Cesar! He was very knowledgeable, friendly, and made the entire process smooth and stress-free. Thanks to him, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be happier with our purchase! We truly couldn’t have done it without him. We highly recommend Cesar to anyone looking to buy a vehicle. If you want someone who genuinely cares and makes the process easy, ask for Cesar! Thank you for everything!
Keith Miles was very professional, respectful, and pleasant to work with. He communicated well, was helpful, and made the overall experience a positive one, I truly appreciate his time, patience, and willingness to assist. I would definitely recommend him to others! -Tara
Had a great experience with Keith Miles! I highly recommend him to anyone looking for their first car or any car of that matter . He was patient and kind through the whole experience!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
I also had Keith, salesman, give me a hand with a new vehicle during this same visit. He knows me from the multiple trucks both me and my Son have purchased over the years. We picked out a new one and that was that. Great service, speedy paperwork and overall completely satisfied. When either I or my Son get ready for another truck, we will come right back here!
Thanks Keith !!
Buying a vehicle through Keith Miles was incredibly easy from start to finish. This was my second purchase with Keith, and he delivered exactly what I was looking for—the right price, payment, and features. I was in and out in just 20 minutes! Between both purchases, I’ve spent about 30 minutes total at the dealership, which speaks volumes about his preparation and efficiency.
Keith is an honest guy and a man of his word. He follows through on his promises and makes the entire experience straightforward and stress-free.
A special shout-out to Levi in financing—he was quick, helpful, and made the paperwork a breeze.
If you’re looking for a smooth vehicle-buying experience with people who respect your time, I highly recommend Keith and Levi!
—Troy Parker
Mario is an outstanding salesperson who is incredibly attentive and patient. Super nice, highly professional, and never made me feel rushed or pressured. If you want a seamless experience with someone who truly cares about his customers, go see Mario!
Had a great experience buying my Jeep here! Joe was awesome to work with, and the finance department made the whole process easy and straightforward. Everything was transparent, pricing was fair, and there were no ridiculous hidden fees or last-minute surprises. Definitely one of the better car-buying experiences I’ve had. Really appreciate Joe and the team for making everything so smooth. Highly recommend!
The best experience ever with Belinda and her team. My Challenger looks brand new again! Showroom sharp!!! I’m so happy! I’ll be back to let them install my OEM windshield Geico left me with an aftermarket!!!
They got me in right away, and got me on my way very timely. I had an appointment to go to up north and they did not disappoint ! They are always extremely friendly and accommodating.
Mandi my
service advisor was very helpful and
Friendly. She helped me come up with a solution to my problem and had it fixed the same day. I was very satisfied with the service highly recommend.
I had my 2025 Chrysler Pacifica minivan serviced here under warranty and to have 2 recalls performed. This is not my dealership where I had originally purchased my car but was selected due to my research online as to who was better than other dealerships closer to my location. I was pleased by the friendliness of the service manager, advisor, and others on the team. Though it was an inconvenience to me due to technical issues with Chrysler the dealership service team made things better by their focus on pleasing the customer and addressing the issues with the car. I would recommend this dealership.
I have had great dealership experiences and some horrid ones. This dealership does everything the right way, and you can tell they legitimately care about their customers and will go above and beyond for their customers. It’s obvious they prioritize long lasting relationships over the here and now sale/ commission. Deal with absolute confidence.
Angel J. Was great and such a help as we are from New York and needed some help with our vehicle down here in Florida. excellent customer service and great energy!
We would like to thank Ethan, Jayden and Niko. My son and I had a very pleasant experience with the purchase of his Jeep. We got exactly what we wanted. Ethan took the time to help us find what we were looking for and Jayden gave us great advice with the finance. They deserve 5 stars all around !
I recently was in need of tire replacements. After calling various places, only to be told they didn't have the tires I needed in stock and would take a couple of days to get. Then I would need to book an appointment about two weeks or more wait. I called Buckeye Super Store. I spoke with Adam Ogdon, he was able to order tires that arrived the next day and got me an appointment right away. I only had to wait two days, because of the weekend. Adam was very professional, kind and courteous. Very helpful.
⭐⭐⭐⭐⭐ 5 Stars – Outstanding Customer Service!
I had a great experience at Monroe Superstore Dodge thanks to DeVonte Malcolm! From start to finish, DeVonte was professional, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. He took the time to answer questions, explain everything clearly, and make sure I felt comfortable every step of the way.
What really stood out was his honesty, patience, and dedication to customer satisfaction. He wasn’t just trying to make a sale; he was focused on providing a great experience.
If you’re looking for a vehicle, I highly recommend stopping by Monroe Superstore Dodge and asking for DeVonte Malcolm. He’ll take great care of you! Definitely a 5-star experience!
I called because something had gotten embedded in my tire; I spoke with Ellie Guevara, who told me to come in without an appointment, and I was helped right away. Ellie is very attentive and kind. The service driver was also very attentive. They are very professional. Highly recommended.
Go see DeVonte Malcom, pinnacle of professionalism. He will find the car you need and make sure you get the best price possible! Very knowledgable on the product.
⭐⭐⭐⭐⭐ Outstanding Service from DeVonte!
If you're in the market for a new vehicle, do yourself a favor and go see my buddy DeVonte! Whether you're looking for a Chrysler, Dodge, Jeep, or Ram, he's the guy you want in your corner. He'll go above and beyond to help you find exactly what you're looking for and make sure you have a great experience along the way.
DeVonte has amazing customer service, a great personality, and is just an all-around awesome guy. He genuinely cares about helping people and making sure they find the right vehicle for their needs. It's always great working with someone who takes pride in what they do and treats people right!
If you're thinking about buying a new vehicle, go see DeVonte and tell him Tony sent ya! You won't regret it! 🚗🔥
Stephanie in the service department is amazing!!! She takes care of me everytime I come in (even without appointment) she finds a way to squeeze me in and gets me out as quickly as possible! Thank you so much Stephanie for everything and the food recommendations 😆😊❤️
El servicio que me presta cada ves que vengo al area de piesas mopar el señor Richard Montes es muy profecional. Es muy amable. Realmente si tienes un Jeep es el lugar que debes ir.
Many THANKS ,to JOHN CROSSWHITE and his team for outstanding Hassle Free and No Pressure buying when we purchased a 2015, Super Clean JEEP WRANGLER..
From Sales to Finance and Service BUCKEYE should be your #1 Team for car or truck Sales and Service...THANK YOU AGAIN TEAM BUCKEYE!
We just bought my dream car from Conor, he was so easy to work with and helped us do most of it while at work so when we arrived we were able to finalize everything and leave with our new wagoneer!!
We are so thankful!!!
Was looking for a truck for quite a while and stumbled on a truck I loved while visiting the dealership. Cristo worked the deal and didn’t try to push a diff vehicle on me. Rather he worked the deal for the exact truck I wanted He worked towards the price I wanted for my trade and the new truck. Like any car deal there were hurdles to overcome, but I now have a new truck in my garage thanks to Cristo and the team. Second vehicle we’ve bought from this dealership and I wouldn’t steer anyone away from them.
My wife had an issue with her Jeep Grand Cherokee and she stopped by Lake Wales Chrysler and talked with Ralph in the service Dept. he told her to drive around to the stall and he took care of the problem right away, she didn’t even have to get out of her car. She said Ralph was exceptionally professional and courteous. Rick M.
I have purchased several vehicles in the past. I recently purchased a 2025 Ram 1500 Laramie. They have continued to be extremely helpful in providing the best possible price and great service. I highly recommend them for your vehicle needs.
Jeanna provided excellent service and kept us in the loop the entire. We came here from another dealership and she has made this a much more pleasant experience!
I bought a brand new ram 2500 from Winterhaven Dodge Chrysler ram about three months ago. The day after I took it home, the truck broke down. I brought it back to them. They couldn’t really figure out what it was. It turned out to be a star case which is when they have to deal directly with RAM to fix the issue. The truck was in the shop for about three months they stuck with it. They did get it running perfectly. It turned out to be a defective fuel pump. They gave me a loaner car in the meantime did not charge me a penny I can’t blame them for selling me the truck because they did not make it. However, they stuck with it until it was fixed. No complaints toward the dealership themselves young lady named Vicky in the service department was a lot of help.
The whole process from start to finish was smooth and I got the vehicle I wanted at a great price. Would definitely recommend Lake Wales CDJR and their entire team for an excellent experience.
anthony has been helping me in my car buying process, he’s very patient and very attentive to my wants and needs! he’s amazing and i would definitely come see him!
The agent who signed me in estimated my wait time would be about 1 1/2 hours and within 5 minutes of the estimate I was on my way home. The waiting room was comfortable and the time was not extended.
We had a great experience buying a used Ram 1500 truck yesterday! Keith Miles was honest, patient, and easy to work with throughout the entire process. We drove all the way from Orlando to Winter Haven, and he made everything smooth and hassle-free. We would definitely recommend Mr. Miles to anyone looking to buy a vehicle in Winter Haven.
SERVICE ADVISOR EXCELLENCE - Edit to a previous review on our purchase of a car @ 2 years ago.
Josh Dismuke just helped us resolve a nightmare service experience that lingered for 10 days at a Palm Beach County Chrysler Dealership. He spoke to us for days while the car was at the other dealership.
When we had the car towed to Lake Wales, Josh Dismuke immediately Identified, Confirmed, and Resolved the issue utilizing the appropriate Resources. I cannot put into words the value that Josh Dismuke provides to this Dealership. He is an exemplary employee. Please recognize Josh Dismuke as Joe and I will never forget his Overall Execution… Professional.. Knowledgeable.. Personable.. Just a Great Guy!
Once again we had a great experience at Lake Wales CDJR!!! Tim and Harry were great as always. This is out 4th car from them and we will continue to do business with them! Thank guys, we love our new Durango!!!!!!!!!
Service manager Terry & everyone in the department went above and beyond to help me get my situation resolved. I appreciate their hard work & attention to detail.
Purchased a 2026 Ram 3500 HD with the Cummins Diesel. Great truck at a fair price. Ryan and Brian were great to work with. Trucks’ cleanliness upon delivery left a bit to be desired, but overall very happy with the purchase. Thank you
Highly recommend this place if ever in the market for a new vehicle! Derek was great very patient and extremely helpful and knowledgeable about what I was looking for. I’ve had a SUV before and loved it and wanted to go back to an SUV. Reasonably priced as well.
Jeremey Smith was a great salesman to work with. He was very knowleganle & answered all our many question. He made it a seamless process wbich reduced the stress tremendously. We would highly recommend Jeremey!
The service department team has exceeded every possible expectation. Great communication, really thorough service and incredibly responsive. The great experiences doesn’t end with your purchase!
Been going to this dealership for years. One time I went elsewhere and was sorry. Definitely will be back. Highly recommended. Thank you Tynan Campbell
Everyone was very friendly and helpful, especially Mandi. She really went above and beyond to make sure our Caravan was repaired correctly and in a timely manner.
I was greeted in the parking lot as soon as I exited my Jeep. Then I met with Service Advisor Mandi Felliciano. She walked me through what service(s) where needed. I was updated frequently on the progress and before I knew, the work was done and on my way.
We would like to extend our heartfelt thank you for allowing one of your volunteer and the Captain America Jeep to be part of the Monroe High School Homecoming Parade! 🇺🇸❤️💙
Your generosity helped make the parade extra special for our students, staff, and families. Having your Jeep ride through the parade brought so many smiles and added an unforgettable touch to our celebration.
We truly appreciate you taking the time to support Monroe High School and our students. Thank you for helping us make Homecoming such a fun and memorable event!
John Cross did an amazing job helping us find a perfect vehicles. We have gotten three different vehicles off of this dealership and had great experiences Every time. Chris Fulk is a huge asset for the dealership as a sales manager. Super professional, super clean, and willing to go the extra mile to get you the best financing possible.
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