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Ethan was fantastic. Helped me get the car I wanted and was patient with all my needs.
My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!
OK, I’ve been on a Jeep Wrangler for over 30 years and I’ve been dealing with the same person in New Jersey, but I found Winter Haven Chrysler Dodge Jeep ram from sales people to finance to the managers. The general manager. These are the best people to deal with they will do the right thing for you. Manny, Ethan, Jayden, Niko, and Clint every body is so on point, they work with you and keep the car buying expierence amazing.
Jay Rod was an absolute beast! This dude will not let you down! If you’re looking to get a car don’t go anywhere else!
Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership
Ethan Lopez was great with me and he helped me through the process and it was really good no complaints!- from Donzavious
Bought my dream car from boys here at the Dodge dealership in winter haven Florida. Service was fast and easy . Made sure I was fully covered. You want your next new or used vehicle come in and see Ethan Lopez, Jayden Lopez, and Nicholas Gelpi
Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!
Fast friendly caring make you feel like a customer, clean environment.
Great service
Alexis D was absolutely amazing from start to finish. I initially reached out via CARFAX where I saw a listing for a car I was extremely interested in. I’ve had a ton of other vehicles I was looking at and with this dealership being an hour and 45 minutes away, I wasn’t sure if it’d be worth the drive. Well, it absolutely was. I was speaking to Cynthia via message, who was super helpful. She clarified any concerns I had, reassured me with any questions, and truly made me comfortable enough to even make the drive the next day. I knew I had to see this car asap because Monroe was extremely competitive with their prices and was truly the best in the market I’ve seen. Once I got there, I was greater instantly and led over to Alexis. She did an amazing job from start to finish. If it wasn’t for her, I don’t think I would have felt so confident and comfortable. I’ve bought a few cars in the past, all from older salesmen who really never talked to me as a person, but Alexis really did great at easing the nerves. I had such an easy breezy test drive, so much so that I decided to make it trade in right then, right there, that day. Alexis made sure to spend as much time as we needed that evening to ensure I drove him in that car. I couldn’t be more grateful for her patience and attention to detail. I also want to give another notable mention to Donna and Brian. Brian (or Bryan) were both super transparent. Brian made me realize how a true dealership should be. I have been going to a dealership closer to my home for the past few months for many services on my car, but never once was told about have 17 recalls on my car… he was just as shocked as I was that they never told me anything. I couldn’t believe that not only would a place not even mention it to me, but how easily and quickly it was for Monroe to tell me this. This is how a dealership should be. Donna was extremely helpful with the paperwork. There were a few items I needed to take home and thanks to her organization, it was so easy to complete everything the next morning and mail it all out. She couldn’t have made things easier. All in all, the entire team was amazing. Even the people who didn’t help us directly - they were all SO friendly and helpful. Granted, they’re trying to make a sale at the end of the day, but despite that, it never felt like that. I’m happy to give them my business and even happier to give them a sale if that’s the case. Thank you Alexis and team!.
Dayshawn was so helpful and assisted me with all my questions and concerns. I will definitely be recommending this dealership!!!
Prompt service, courtesy, respect and a deal on my next two oil changes. Roadmap for next repairs need on my car. Well done.
Luis was great
Easy scheduling ,knowledgeable service advisor She was very helpful
I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!
I had an appointment today with Tim and Im happy with my new purchase. He was extremely helpful and got us a great deal! The sales manager and the finance manager were also very helpful, and make the entire process super easy! I would highly recommend Tim and thank you everyone at Lake Wells Chrysler for a great experience!
It was a great fast experience Ethan was very helpful very polite and communicated well unlike other dealers.
Jay the salesmen was great and jayden the finance manager come check them out.
Good service and thank you so much MR.Dee for your time and help. Very kind and helpful
Worked with Matt Ball on purchasing a used Kia EV6 to replace my current one whose lease was ending. At the last moment Kia offered me a huge discount on buying mine out so I did not go through with buying here, BUT Matt was super helpful answering questions taking additional pictures and videos, etc. I especially appreciate that he didn't try to hide or gloss over any issues. He clearly pointed out some small paint defects. I've worked with other sales people that would have left that as a surprise for me after making the long drive out. Highly recommend this dealership.
Every person at buckeye was professional and polite!¹
Such an easy process! Only took a few hours from the minute I saw the vehicle online til I was driving it off the lot. The staff were very responsive and knowledgeable. Highly recommend!
Jeremey Smith was the best salesman. Easy and straight forward!
Jeremy was Awesome. Great attitude, and pleasure to purchase a car from him.
Friendly staff, low pressure
Luis from service was able to help me with my oil change at the last minute
Angel and Matthew were the best experience I could ask for .
What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.
Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌
My wife & I met with Mr. Larry Gardner today. What a wonderful experience! We left with a new ride & we're both very happy. (We stopped to look at a different car, I'm glad it wasn't there.) Larry read me. I'd recommend him to anyone. Thanks Man!
Fantastic experience at the Sales AND Service center! Jackie was awesome with the sale and Mandi has been awesome with our Service.
Was a great experience as always. Stopped in to setup a purchase for an off lease Jeep.
Full disclosure: I'm an employee of Stellantis, but not of this particular dealership or its sister locations. (I'm a Data Engineer.) I've interacted with this dealership several times with regard to my employee lease vehicles, both the service and the lease delivery and turn-in. The people are remarkably friendly and always willing to go the extra mile. I'll happily continue coming here.
Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.
I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!
Greeted upon entering service station. Taken care of right away. Assisted to waiting room. Recall taken care of right away. Was out the door in approximately 15min.
I was promptly greeted. Very friendly welcoming & professional. The service I came for was performed in a timely manner & I was kept abreast throughout the process as to the progress on my vehicle. They also did a complete inspection. All was good. I will be back for service & sales needs.
The staff are always friendly & knowledge. They keep you updated with texts while you're there to let you know progress of your service or repair. They have a very comfortable waiting area & free wifi. Definitely recommend!!!!
Big shout out to Ray the service writer that was able to get my jeep in and was diagnosed by the mechanic in a very short time and resolved the issue, thanks again for everything you do
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
Great Service, everyone is super friendly and able to assist in a timely manner!
They had Affordable used cars and a great collection of new ones. Sales personnel was helpful and knowledgeable..
I have to give an exceptional service to my service guy Mr Luis Pabon he has been working on my van and trying to get everything done so I can get my granddaughters special mobility van ready for her appointments and finally will be finished up next week thank you so mucynay the Lord bless you and keep you always
The General Manager and salesman made my vehicle purchase effortless. Super easy to work with and will be a return customer. Great job Monroe Dodge!
Josh Cruz was very helpful on picking out my vehicle. Very time consuming to be doing it alone but was easy. Thanks!
Angel was great. Highly recommend
Angel Jimenez was amazing. Very helpful and professional!! Will buy from him anytime!! 💪🏽😎
Thank you Joe for an amazing deal uou worked for us on our toyota purchased!! You are the best
Excelente atendimento, pessoas muito atenciosas, principalmente o vendedor Dayshawn Elliott, vale muito a pena dar uma passada lá se vcs estiverem procurando qualidade, preço bom e facilidade na comprar do seu carro.
Excellent service ! My truck had to be in the shop for almost a month because lifters failed from factory. This was with in my warranty. Their team on the dealer side & fleet side walked me through every step of the way . Keeping me updated and providing pictures etc. they took all proper steps and even provided me a rental car to have for the time being in the shop. Will always continue to do business with them
Jeremey was good, awesome dealership. Would recommend
Great to work with!! Ethan Lopez
Service was exceptional, didn't felt rushed, every step of process was explained to the tee. J and E Lopez made it happen.
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
⭐⭐⭐⭐⭐ I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time. The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service! I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work! 👏🚙
Great experience we were treated like family, Joseph, Chief, and Danny were very attentive. They made sure our expectations were met and did not hesitate to answer any questions or concerns we had with the purchase of the vehicle. Highly recommend anyone looking to purchase a vehicle in the Central Florida area pays them a visit.
Went to Feldman Dodge in Woodhaven. They said it would be two months before they could look at it.took it to Monroe Dodge and they fit me right in.
Manny and and Ethan did a great job today! I would recommend everyone to come here!
Fantastic customer service. Friendly. Understanding. Timely. A gem in Defiance.
Really enjoyed my time with the guys and had no pressure
Buckeye Super Store Jeep, in Shelby had a Jeep that my wife and I really liked on Facebook. I called the dealership and spoke with Derek Zehner, the salesman about this vehicle. I told him that we were coming up to look at it and we’re a hour away. He said he would have it ready for us to see and test drive. Upon arrival Derek had it ready for us. He explained the vehicle to us and we test drove it. The process was very smooth, no pressure or back and forth. After that we purchased the vehicle. Derek was very professional, attentive to all our questions. Thank you Derek and staff.
My brother went shopping around the area and had driven quite a few different cars, he liked the fact there was a Car Fact's info on the vehicle he purchased for me, it was a surprise gift a urgently needed. The staff were all professional but made us feel at ease.. buying a car is a big deal for everyone. Thanks so much!
I go ahead to get my oil change for my Jeep good service and awesome dealer
What an experience. I drove two hours to work with Nicky. She made my Jeep buying experience easy and enjoyable. The whole team there is second to none. I will recommend Posner and Nicky to everyone I know!!
Took my jeep in for a recall fixed and out the door in a half hour
Great experience, very timely, extremely friendly staff.
Ask for Jay, you won't be disappointed ...
Everyone at Monroe dodge was so helpful and kind. Between buying my vehicle and getting my vehicle serviced in the body shop. They all went above and beyond. I highly recommend this dealership and body shop.
I bought my longhorn at this location. In 2014. The team at the Monroe superstore. has changed my oil and did routine inspections for 11 years. keeping me updated on the health of my truck inside and out , so far 268454 miles . Thank you 😊 GOD BLESS
Absolutely best place to buy a car , Salesman ( Nate Oswalt ) was super to deal with , Service Manager ( Jonathan ) are 1st class young men with an older established Car lot. THANKS GUYS
This past weekend I had the honor of working with Jose ! Wasn’t sure (at the time) that any dealership would be selling me a car as a first time buyer who knew only so much about cars . Jose was able to provide me with a variety of offers and even gave me knowledge throughout our experience about not only the dealership but owning a car as a first time buyer. Super great experience and I love my brand new car !
Richard Montes an excellent person—thank you for the help you gave me at the store.
Everyone was extremely nice and helpful.
Bought a new car today and Angel Jimenez was amazing. He helped me out a lot and answered all of my questions. He was very friendly and patient. Definitely recommended him if you are looking for a car.
Easiest, no pressure transaction ever! Angel Jimenez went above and beyond. Great service, friendly and patient. Definitely recommend if you’re looking to buy a new car check out Angel he will help you out.
A lot of waiting but GREAT SERVICE
Professional at every desk, to include the courtesy drivers. I only have the best to work on my car and that is Posner Dodge
Nickie and Angel did a fantastic job at assisting me today. They simply did a VIN verification, but were very friendly. Would recommend them for someone looking to purchase a vehicle.
Best experience! The sales rep Andy was polite and awesome as well. Helpful and no hassle.The other staff were very friendly and polite. Yes and by the way what a great Ram truck!
This team worked well together to make our first-time purchase of a Jeep Wrangler a reality. Tynan was patient and listened carefully to our needs. Dave and Gary were behind the scenes making it happen. And of course Ralph was persistent in making this perfect knowing we’ve been on this journey for so long. Thank you Monroe Dodge Chrysler Jeep Ram Superstore.
We recently purchased a we 2020 Chrysler Voyager and had the pleasure of dealing with Sol Rivera. We also had great conversation with Bill Miller. We highly recommend this dealership Posner Park Chrysler. Dawn & Gary Wohlrab
Great place to service your Dodge!
I just made a purchase of a brand new 2026 Durango 392 from this dealership and had an awesome experience. DeVonte Malcolm is the salesman that I worked with and he could not have been better in helping me get a great deal on my new car. We negotiated everything by phone and I flew into Detroit to pick up my new car. DeVonte arranged a ride from the airport for me and I was in and out of the dealership in about 20 minutes. I love the car and would highly recommend you reach out to DeVonte and the team at Monroe Dodge if you are looking for a new vehicle. This was by far the best car buying experience i have ever had.
They have constantly went above and beyond on multiple purchases.
Daniel Mexico went above and beyond to help me get my gladiator. The dealership was warm and inviting all and all a great experience
Alit of waiting but GREAT SERVICE
jay rodriguez is the goat, if you wanna buy a car hit him up specifically
Gabrielle is awesome!!!! Highly recommend getting a car from her!
These guys handle my company fleet. Good communication and always satisfied. Amber is my main person and she does a great job. After buying my tundra, returning it for a lemon and grabbing another dodge ill never look back.
Angel was great. Helped us out and was very kind.
Please see Jay if you want a great deal on a 2500 RAM. He went the extra mile to make sure I had the best deal. Even with other offers coming in at the last minute, Jay bent over backwards to make it happen. He saved me a 7 hour round trip. All was done seamlessly and very convenient. The team there is great!
My last visit I am very pleased. Everyone in the Service department did a great job putting my running boards on. Thank guys!!!! Paul is a very happy Gladiator 😊
Was a great experience as always. Stopped in to setup a purchase for a off lease Jeep.
My wife and I had a great experience leasing our new Grand Cherokee! Alec, our salesman, was extremely kind, accommodating and knowledgeable. A true professional! We’ll be back when the lease is over for our next Jeep. Thank you all!
Jeremy Levi and niko were great
You can also purchase Jeep merchandise here. Staff is very accommodating. Can't wait to drive home in my new Jeep Compass.
I recently bought a 2015 Dodge Dart SE. It happened to have several recalls regarding its automatic transmission, I was aware of this when I bought the car. I was driving in Winter Haven a few weeks ago and the transmission would not go into park. I called for a tow, twenty minutes later I was on my way to Winter Haven Dodge, Chrysler, Jeep, and Ram. This was on a Saturday, the service advisor was kind and she informed me that my car is safe in the lot Later that afternoon the service center called me and informed me that it was a bad bushing in the transmission and that I was lucky and they had the covered part in stock and it was ready to be picked up. I has some interval maintenance done and was surprised that there prices weren't to bad . I am happy with the service that was provided.
Amazing service
Angel me ayudo muy muy bien muy buen servicio de todos allí
Derrick is the best sales person he's very helpful and hardworking. A very attentive listener to your needs they wont let you leave until you are satisfied and comfortable with your purchase. Hands down the best dealership i've visited yet!!
I wanted to take a moment to recognize Michael Martinez for the exceptional help he provided during my vehicle financing process. Michael was professional, knowledgeable, and genuinely had my best interests in mind from start to finish. He took the time to explain every detail clearly, answered all my questions without hesitation, and worked hard to ensure I received the best possible deal. At no point did I feel rushed or pressured—just confident that I was in good hands. If you’re looking to finance a vehicle and want someone who is thorough, trustworthy, and truly focused on getting you the best outcome, make sure you ask for Michael Martinez. His expertise and dedication made a big difference, and I wouldn’t hesitate to work with him again. Thank you, Baylis Gatlin
Communication was excellent and turn around time was fantastic.
Had warranty work done. No big issues. Had to wait for corporate approval.Parts were on back order. Upon delivery of parts they were installed quickly.
Fast friendly caring make you feel like a customer, clean environment.
Phillip Morton was an amazing help for me today! If there is anything you need at Dodge he is your goto man to get the job done! Give him a call today! :)
Eddie romero Y Michael son the best
Angel when I tell you made it happen he is the one like neo thank you
Angel Was Very Helpful & Patient & Knowledgeable & Got Us Approved Excellent Employee Th aka You!
Yesterday I walked in regarding my Hyundai Sonata water pump. Justin and Jake were able to help me without hesitation. treated me like a king even though I am old and can't hear well. Got the part ordered and fixed in no time with the help of Julio the Mechanic a very respectful tech. I will be coming back for service thanks to them.
The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.
I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz
Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish. She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart. It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!
I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.
i had a wonderful experience with my service advisor Luis. He really helped me understand everything and i will definitely be coming back.
Brought my vehicle in for a tire issue and James took care of me got me in and out right away!
Went there last week for some parts in my renegade. Spoke with Stephanie. Very helpful with getting me quotes knew what she was talking about and didn't try to sell me on anything. Guys woman. Very friendly and knowledgebal
Amazing service thanks to Luis in service was very helpful and patient
Stephanie is the best service writer around!!! I will go to her and recommend her to everyone!!!
I brought my vehicle in to get serviced. Stephanie Gomez went above and beyond to make sure my needs were met. She was very professional and friendly. She kept me informed from check in to check out. Will definitely be returning for any needs in the future.
Stephanie is amazing! So very friendly and always willing to help! True asset to your company.
Denise helped me get a great deal on a truck that I wanted. She wasn't pushy at all and listened to me.
Very pleasantly surprised with this dealership. The whole team was absolutely amazing and the vehicle is fantastic. I very much appreciate the fact that the numbers were transparent and they didn't tack on a pile of garbage fees after we negotiated the price. The whole process went off quickly and professionally. I rarely can say this about a car dealership but they get a 10/10 from me.
Justin helped me and my wife during our vacation trip our vehicle broke down and before you know it we had our vehicle back on the road with minimal to none wait time repairs were completed in a timely manner and kept us updated at all time . Best service experience in years
Jake provided excellent service. I came in with a tire issue on my 2025 Ram truck, and he clearly showed me the damage and explained my options. He walked me through the Sunbit process, making it easy to purchase four new tires. He also arranged a rental vehicle while my truck was being serviced. I truly appreciate his professionalism and helpfulness. I’ll definitely continue doing business with Posner and Stephanie. It’s great to know Jake is there overseeing everything and stepping in when needed.
Angel Jimenez was the best. Answered all our questions. Made the entire buying process easy and painless. If you're looking to purchase a new vehicle make sure to go see Angel at Posner Park Dodge
Had a great car buying experience with Angel Jimenez, I highly recommend seeing him if your in the market for a new vehicle.
Alec is a great salesman, got me the numbers I was looking for, all I had to do was come in and sign
This review is for Steph Gomez, what a legend. She really cares and wants to take care of people to the best of her abilities. There are many great people at posner, Luis, Jay, Lizbeth, Keith. What a team.
Stephanie Gomez is one of the best service people she treats you with kindness and has the knowledge to see that the jub is done
Jackie was the best!! She greeted us immediately and heard all of our wants and needs. Left with exactly our family needed and wanted!!! Shes the best!! and Marco was so sweet and helpful as well
Five stars for Joe at Posner Park! He made the car-buying process smooth and stress-free. Joe is professional, knowledgeable, and genuinely cares about his customers. He went above and beyond to make sure I got a fantastic deal. If you're looking for a new vehicle, go see Joe!"
Jackie was the best! She helped us get the car that we wanted. Everything ran so smooth, and we’re soooooo happy. I recommend her 1000% I’m serious.
Awesome experience James our sales person was great and knowledgeable, even the experience was fast .
I purchased my vehicle from LPK, as an out of state buyer. Their team made the process easy and helped me every step of the way. I have never purchased a vehicle from a different state prior. I strongly recommend them to anyone looking food great customer service and great prices on vehicles. Thanks to the LPK team for everything.
Excelente servicio y trato y en Español e inglés gracias Lizbeth Pérez
Excellent service, very good work, super fast, and they solved my problem. Lizbeth Perez , thank you for your great service.
I was at the location whit a car problem and Lizbeth. Help me out whit it she was very professional and polite She’s the best and I highly recommend asking for her. Than you Lizbeth for your kindness and professionalism
I had an amazing experience at Posner Park Chrysler Dodge Jeep! From start to finish, Ms. Lizbeth Perez was professional, courteous, and genuinely committed to helping me find the right vehicle—without any pushy sales tactics. The entire sales team took the time to truly listen to what I wanted, answered all of my questions clearly, and made the whole process smooth and completely stress-free. They handled the financing efficiently and kept communication open every step of the way, which made me feel confident and well-informed throughout the experience. I truly felt respected as a customer and left extremely happy with the process. I highly recommend this dealership if you’re looking for friendly, knowledgeable service and a great overall car-buying experience. Be sure to ask for Ms. Lizbeth Perez—she will take great care of you and make sure all your questions are answered!
Mandi was wonderful and so helpful and resourceful. My husband and I recently stopped by for an oil change for our Ram and it was very fairly priced. Needless to say we will be coming back when we need any services for our vehicle. Excellent customer’s service. Thank you Mandi!
Had a great experience. Stephanie Gomez is great and helped me with what I needed! Will definitely return!
James was very kind and helpful. Will definitely be coming back again.
Very helpful and interested people work at this dealership! Great Experience!
James was very helpful and insightful on my visit to the dealership! I was recommended to come here, and I was very satisfied!
Stephanie Gomez in the service department is absolutely amazing. She takes the time to actually listen to her customer and connect with them, making it more of a personable experience instead of just being a number. I would definitely recommend her to everyone.
My service advisor Mandi is awesome she’s professional and takes care of all my vehicle needs!
I recently had my oil changed and brakes serviced at Chrysler Jeep Dodge Ram, and the experience was excellent from start to finish. Mandi was my service advisor, and she was absolutely amazing! She was friendly, knowledgeable, and kept me informed throughout the entire process. She made everything easy to understand, explained what my vehicle needed, and made sure the service was completed in a timely manner. It’s clear she truly cares about her customers and goes above and beyond to provide great service. If you’re getting service done, I highly recommend asking for Mandi. I’ll definitely be back!
Great service Luis my service rep is always professional.
Thank you to the team at the Jeep event for such a great experience! I was excited to attend, and winning a prize was definitely the highlight of the day. Everyone was friendly, welcoming, and professional. I truly appreciate the effort you put into making it such an enjoyable event!
We cannot thank Heart for Winter Haven enough for connecting us with Alex Mahalak. From start to finish, Alex provided extraordinary attention that completely elevated our customer experience with FIAT and DODGE. It is rare to find someone so dedicated to enhancing their customer’s experience so… I guess we’ve found a gem. We are more than happy to refer anyone looking for new transportation to Alex and the team. Thank you all for going above and beyond to ensure our family rides comfortably and safely!
Derrick was amazing! He sold us our dream vehicle at a great price. He was a pleasure to work with. Will definitely return for our next vehicle!
I appreciate Luis Pabon listening to my concerns about my 2012 vehicle and following up on the service outcome for satisfaction with me! Never a disappointment Thank you!!
I get great service!
Monroe Dodge Chrysler was thorough in evaluating the service prescribed and very expeditiousl in carrying it out. They were very professional and efficient. Overall, they were very pleasant in implementing the service experience.
go see Joe at Posner Park Jeep, great salesperson - willing to work with you. In and out, no suprises! - straight shooter
Friendly, outgoing, honest team of people. Went above and beyond to make thing work. Now I have a nice truck I can depend on, plus a low payment.
Great service!
I loved the service that was given to me by service advisor Stephanie Gomez! Very professional, polite and helpful when getting my truck checked in for service!
Bought a car 9 months ago and when I had a service issue the salesman Joe Ocon helped me resolve an issue. Great service.
Took our vehicle in for an oil change. Love these people and the level of transparent service we get from them!
We love Joe. Always there for whatever we need. Everyone is super nice and helpful
Joe was beyond great he was able to help me and my son both get a truck if you need a truck come see Joe
Jackie help and was very helpful.
My service advisor, Stephanie G. was amazing. She was very pleasant to speak to. She kept me updated on my jeep the entire time. She listened to any concerns and went over all recommendations for me without making me feel pressured. Will definitely use her in the future.
I purchased my car here and have been coming for the service department ever since. All the staff is great and friendly. I see James for all my service appointments and he’s been nothing less than amazing!
Service here is amazing! James always does a great job at communicating every step of the way and is someone I can trust when it comes to being reliable and honest. I’ll never take my Jeep anywhere else.
Chelsea was great.!!!!!! 10/10 wld definitely recommend her and LPK! They help my boyfriend tremendously. When it came to him getting into a new Jeep, it was great!!!! They were great! Thanks Chelsea Taylor!
I had the best experience here at Monroe Dodge Chrysler Jeep Ram, the staff was very friendly and there was not a dull moment during what could be a very stressful situation. The staff was informative and explained everything down to the penny. They really do shop for the best offers! I will definitely be purchasing from them again!!!!
James Del Vecchio was extremely kind and helpful in assisting me with my car!
Had a great experience
I made an appointment for an oil change and was taken care of right away!
¡Excelente Servicio! Joe es excepcional, me ayudó a cumplir mi sueño, mi vehículo soñado.Estoy sumamente agradecida. Dios te bendiga por tu dedicación y amor a tu trabajo.
Joe Ocon el mejor vendedor del mundo , es amable , buena persona y me ayudó a encontrar el auto de Mi sueño, gracias hermano , usted es el mejor.
Our sales representative was Cristobal Rotter, and we received excellent service from start to finish. He identified and show us exactly what we were looking for on the first try. Throughout the process, he explained everything in detail, making it very easy to understand. A very kind and helpful person, like everyone else on the team we came into contact with who helped us in one way or another. We are grateful to everyone, especially Cristobal, for making it all possible. HIGHLY RECOMMENDED! And a special thank you to the lady who gave me a rose for Valentine's Day. That small gesture was very thoughtful and made me extremely happy.
I have been to this dealership a couple times and I’m always welcomed. Very nice staff and service is great. I have had service on my Jeep and was called the same day with an estimate and everything was explained to me. I have never been turned away, which happens often at the dealership near me. It’s a little farther to drive but worth it.
Went to the superstore for an oil change, took less time then they told me. They also checked for recalls and kept me updated on everything they were doing.
Mike Monroe is a top notch salesman, all the staff are excellent to work with. Service Department and everyone at Buckeye is great.
Had truck brought in for not starting properly. Long story short. Was not able to diagnose the problem. After explaining to Lizbeth (service advisor). They got the truck fixed. Here is where the 4 stars come in. Two days later. Truck had same issues again. Lucky I was able to start it and drive it in myself on a Friday morning, avoiding towing it in. And Posner had it for over the weekend due to Saturday is only express oil changes and closed on Sundays. This is where the 5 stars come in. Lizbeth!! She was very professional and stayed in contact throughout the whole process. Gave her number and said to text or call for any reasons. Whenever I texted and asked about truck. She replied back in a very timely manner. When got call that truck was fixed again and ready for pick up. I had to pay another $100 deductible (even though I paid the $100 from first pick up)since warranty said a different part was used to fix truck from the first visit. Spoke to warranty and they verified this. Spoke to Lizbeth and she said she would make the call to warranty and explain everything. And then got call and she took care of the extra $100 deductible, didn’t have to pay. If you are bringing your vehicle to Posner Park Chrysler Dodge Ram. I truly recommend asking for Lizbeth as your service advisor. Appears that she goes the extra mile to make sure you are treated like a vip customer.
Great customer service and the people were great with buying process thank you for my new vehicles
Great service and timely repairs at buckeye.
Tim in the sales department and all of the management team (sales,finance,GM) went above and beyond to make sure everything went well throughout the entire process. Repeat customer here for my next one!
Frannie is awesome!!!
Had a VERY GOOD experience here!! Daniel did a great job getting me in my new bronco!! Highly recommend!! Thanks Daniel you were GREAT!!
Great experience, Amber my service advisor was great to deal with very nice and courtesy will definitely go back
I got great service from Eddy. He worked with my situation and with the help of the team I left in a within my budget.
Cristobal ha sido muy atento y servicial. Nos encanto su servicio Lo recomiendo al 200%
We had a wonderful experience! Everyone was friendly, not pushy. They listened to our concerns and helped us find the right vehicle for us. Frannie is amazing, Michael helped us with our finances and Joseph came and personally thanked us for our purchase. 10/10
They are very professional, I made my appointment and the time was right and the price was right. Highly recommended.
Great place. Good business. Communication was amazing with Josh. Kept me updated from start to finish. I never had to wonder what was happening with my vehicle once. Highly recommend working with Josh if you drop your vehicle in service!
Always have a great experience buying vehicles here. I just bought a brand new vehicle, and the process was smooth. This is the 4th vehicle(I believe) that I have gotten here and have never had an issue. I will say that the vehicle I got was being driven by someone and it had not been cleaned yet so we scheduled the cleaning, and my car was washed on the outside but I thought I was getting a full clean, inside and out, since it hadn’t been done. I may have been mistaken. Otherwise, everything was great and will always come back to get vehicles.
So far, everything is great with all services. All the team are very professional specially Israel Hohle and Mr Sanjay , respectful ,friendly and very helpful.
We showed up late on a Saturday evening to look at a Jeep that was on their website, unluckily for us the Jeep had a deal going already. Israel quickly looked for some other possibilities and brought another vehicle to our attention. It was the original jeeps twin with a few extras I liked. Sold, thanks to Israel and the team for staying late and getting the deal done.
Service was top notch and the sales staff rocked! Thanks Monroe Dodge!
I have used the collision center before. I have always had great experience. He job was completed with care. Car was cleaned and ready. Provided me with a loaner too. I highly recommend Monroe dodge collision center for your repair needs.
Friendly service people with great service techs they go out of there way to let you know the progress of your vehicle as your waiting.
Joe did a great job on helping us with new dodge. Team was great.
Thank you Amber for the great service on my jeep wrangler for keeping me fully updated on issues and needed repairs so very professional very easy to understand down to earth awesome service . Thank you so much ! made the process so much easier when dealing with someone as personable knowledgeable and understanding. Annie
Steve, the service manager, and his team do a great job getting issues resolved and really care about their customers. Highly recommend.
Awesome service, great staff. Didn’t have an appointment and the guys made it happen. Jackie Rodriguez was great got me the truck I wanted!
The experience with Jay was really amazing, he was very clear in everything, with lots of knowledge, super helpful and able to answer all my questions!!! When you go over the dealer with an issue with warranty ask for JAY!!!
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