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I had an incredible experience working with Mark Lawrence! He is the perfect blend of high-energy enthusiasm and a genuinely down-to-earth personality that makes the whole process stress-free. Mark went above and beyond for my wife and me, showing incredible flexibility and a true willingness to make things work. He has a natural way of making everyone feel completely comfortable and at ease throughout the entire experience. It’s rare to find someone so dedicated to their customers. If you're heading to Monroe Dodge Chrysler, ask for Mark—I cannot recommend him highly enough!

Fast and friendly service from Stephanie and the techs. Thank you all. Car is running great

Excellent buying experience. Keith was very knowledgeable and helpful.

Body shop great work

Good morning, I would like to give a huge shout out to the staff. Always teated wonderful and quickly each time i arrive with any of my vehicle needs. Highly recommend this entire dealership and their staff!!

I had to get my 05 wrangler cam shaft replaced. LPK communicated and explained everything that was going on. In 3 days I had my Wrangler back and it runs great!

Devonte worked really hard for me and got me in a vehicle I actually wanted. Everyone on the whole team was great from beginning to end. Side note I walked in alone and never felt like I was being walked on or being taken for a ride. Went to the ford dealership and they had zero interest, zero drive and zero customer service.

I called about a part for my vehicle and spoke with Stephanie Gomez. She was very professional and kind and provided all the information I needed to ensure I purchased the correct part! I will be sure to ask for her in the future!

So thankful for Stephanie Gomez she was so professional and a huge help

My girl Stephanie at Posner Park Dodge always goes above and beyond to help me with anything that I need! I met her years back before moving to Posner and I’d have to say she’s worth the follow! She’s so personable and down to earth yet professional at the same time! I always appreciate someone that goes above and beyond like she does!

Kyle, and Victor are amazing, Definitely the easiest car buying experience I’ve ever had. Definitely recommend!

Excelente servicio de vendor Cristobal Rotter

Everyone there was polite and friendly. Evan was easy to work with and a Great price on the truck I purchased. the process was quick and easy.

Very professional

I go here every time I need to get maintenance they do such a great job every time

I honestly didn't think they could do it... But they did!! I went in with very specific requirements on a very specific vehicle (used manufacturer's website as baseline, which was not accurate), and somehow they were able to get me where I wanted on a lease. Special shout-out to our salesman Jake, and his manager Jonathan... They were able to get me top dollar on my trade and use the equity to meet the down payment requirement on the lease. Thanks guys, loving the new ride!!

Cristo went above and beyond to help me and my husband to get a car. I really appreciate him. Everyone I met in the dealership were awesome. We will definitely come back to get another car.

Outstanding service , with attention to detail and professionalism. Amber, was amazing.

I had my truck serviced and the advisor was exemplary. Amber did a fantastic job. I highly recommend you visit Dodge of Winter Haven for all your vehicle needs.

I know I'm old me and my wife. But DeAndrae Deebo Coke was and is The BEST SALE CONSULTANT WE COULD EVER ASK FOR. IF YOU ARE LOOKING FOR A VEHICLE PLEASE VISIT HIM.

Thank you Joe and Dee for helping me get into my new 2021 jeep wrangler yall had the best customer service in all the dealerships that I have been to again thank yall so much for getting me into my vehicle

Had an amazing experience coming in to purchase a vehicle. They worked with me on exactly what I wanted and was able to walk out with a new car that fit my family’s needs. Shout out to Allen in sales and the finance team. You guys are amazing !

This review is for anyone who lives outside of Florida, as it's something I've never attempted before (I had to rely on ChatGPT and Gemini for guidance). I wanted a very specific car, and it turns out a nationwide search only showed 7 cars. Some where within 200 miles but the dealers were being obtuse (New York Metro Area), but there was one was in Florida. I contact Phillip and he started the ball rolling and then he handed it off to a gentleman named David. David took pics as I requested, sent them via text, and we negotiated a deal. He sent me warranty info, window sticker, the whole nine yards. I was able to sign some documents electronically, they setup the loan agreement, received a call from the bank to confirm my identify, etc.. The biggest hiccup was on my end dealing with wire transfers (PNC Bank). I received an email from Sirius XM that my 3 month subscription started. They handled the Florida DMV paperwork as well as the NJDMV. Some paper work needed a physical signature so they sent me a packet via over-night and I sent it back within 30 minutes of receiving it. Because I live in NJ, it wasn't worth it for me to fly down and pick up the car, so I arranged transport (as an aside don't fall for the cheap carriers). Was the process stressful ? Yes..and I knew that going in.. what is worth it ? Absolutely. I can't thank David enough for being ridiculously responsive. Every time I stressed about something, he responded "oh.. we take care of that". Seriously.. how cool is that ?!? Thanks gentlemen. And anyone reading this review, I just have to say I'd do it again.

Joe Ocon helped me out so promptly.

Chris Mazzeo was amazing service advisor, very knowledgeable and professional! Five stars for him!!

A1 service ask for Big Joe very helpful and me and my family are happy with our New dodge Durango thanks Joe

The teams was very helpful and awesome. Especially Andy Savas. Thank you again.

Fantastic customer service. Friendly. Understanding. Timely. A gem in Defiance.

My niece bought her car there

All the employees are knowledgeable and courteous

The most welcoming personnel I've had the pleasure of working with. Derrick is the best! I'm enjoying my Jeep Renegade!!

Came in got my oil change and tire rotation with out a hitch.. great service!! Bought tires from there at a great price and everything went off without a hitch!!

Great service and price. Oil change and tire rotation is a deal.

After requesting a compromise with service needed, it was reviewed and accommodated. Manager, Keith, called and was willing to look into this. Service Adviser, Luis, was helpful with information on the lengthy wait for parts. Their help was much appreciated .

Cristo was BOMB.com

Our salesperson, Fran was very knowledgeable and friendly. She helped make the sales experience trouble free! Joseph, one of the sales managers/finance, was super friendly and explained the options well. Overall we were very satisfied with our experience buying a new vehicle from Fran and Joseph! Thank you both.

OUTSTANDING!! I Drove over 50 miles just to look at a vehicle, met some awesome people, heard some amazing stories and then bought a New Jeep. Absolutely worth the drive. Thank You so much Devonte, Gary and Joe for going Above and Beyond your normal customer service. Completely Satisfied and Highly Recommended.

Great team!

The team was on point. They checked all the boxes. They provided quality service and really made sure I received the best price on my new truck! Highly recommend.

Recently brought in my vehicle to this location after having trouble with another location. They took care of me quickly and efficiently. Thank you Mandi and James for your help.

Service department is exceptional! Stephanie Gomez is super attentive and is a pleasure to deal with. +5 stars

Not a big fan of going to car dealerships. I will have to say that I had a good experience here.Sales people were great. Got what I wanted on trade in for my Tundra. Ended up getting a new Ram.

I had a great experience, was a very smooth and, an easy process. Keynen and, Fred were very kind and helpful

Great service staff! Very friendly & professional!! Vicky was amazing!

Stephanie Gomez very pleasant and easy to deal with. Thank you Stephanie.

Love this dealership! Been buying cars through them since 2016. The service is always top notch!

Great experience

Stephanie values and takes care of me. She always makes sure I am completely taken care off and even checks on me after I pick my car up to make sure everything is good. She is the best!

Never have a bad experience. Will keep coming and referring others!!!

Set my granddaughter Christian Powell by the sea diet Kia because I bought a brand new 2026 for them those are good people My granddaughter purchased a Kia soul she was very happy with the way people treated her this is a good dealership this is why I recommend people to go buy and see David d or Bobby these are very honest people they don't get a better dealership than Dyer Kia specially with David d and Bobby

We were on vacation this year & needed 2 new tires, the “key” for the locking lug nuts did not get put back in our truck after the last tire change at our dealership at home. So they were able to work us in to remove the locking lug nuts & put on regular lug nuts so we wont have that that problem again. So they had a special on tires , buy 3 get the 4th for $1, so I got 4 new tires & a fro t end alignment all done in 1 stop without a long wait. Their service department was wonderful ! I can’t say enough good about them for this situation.

I sent my son and daughter to them and they were fantastic! Grand Wagoneer suspension wasn’t working. Put them in a loaner and fixed it immediately. Amazing service and great personalities with the staff and management staff. Thank you!!!!

The staff is so nice and pleasant to deal with.

Recently had a horrible experience with another dealer and took a trip with the wife to Buckeye Superstore. Both of us walked out with newer vehicles and the team at Buckeye Superstore were all easy to deal with. Never felt pressured and Fred the finance manager was the best I’ve ever dealt with, literally explains everything and stayed late to answer all of our questions. 10/10 would recommend

Les recomiendo a las personas que en este lugar me atendieron de maravilla! Me ayudaron mucho mas de lo que yo pensé a pesar de tener mi crédito bajito. Quien me atendió fue Cristo Rotter. Tremendo ser humano. ♥️♥️

That Lawrence Gardner is one helluva guy.

It went really well and really nice people and I am a first time buyer and the got me approved on a truck

Derrick is the best sales person he's very helpful and hardworking. A very attentive listener to your needs they wont let you leave until you are satisfied and comfortable with your purchase. Hands down the best dealership i've visited yet!!

I wanted to take a moment to recognize Michael Martinez for the exceptional help he provided during my vehicle financing process. Michael was professional, knowledgeable, and genuinely had my best interests in mind from start to finish. He took the time to explain every detail clearly, answered all my questions without hesitation, and worked hard to ensure I received the best possible deal. At no point did I feel rushed or pressured—just confident that I was in good hands. If you’re looking to finance a vehicle and want someone who is thorough, trustworthy, and truly focused on getting you the best outcome, make sure you ask for Michael Martinez. His expertise and dedication made a big difference, and I wouldn’t hesitate to work with him again. Thank you, Baylis Gatlin

Communication was excellent and turn around time was fantastic.

Had warranty work done. No big issues. Had to wait for corporate approval.Parts were on back order. Upon delivery of parts they were installed quickly.

Fast friendly caring make you feel like a customer, clean environment.

Phillip Morton was an amazing help for me today! If there is anything you need at Dodge he is your goto man to get the job done! Give him a call today! :)

Eddie romero Y Michael son the best

Angel when I tell you made it happen he is the one like neo thank you

Angel Was Very Helpful & Patient & Knowledgeable & Got Us Approved Excellent Employee Th aka You!

Yesterday I walked in regarding my Hyundai Sonata water pump. Justin and Jake were able to help me without hesitation. treated me like a king even though I am old and can't hear well. Got the part ordered and fixed in no time with the help of Julio the Mechanic a very respectful tech. I will be coming back for service thanks to them.

The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.

I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz

Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish. She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart. It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!

I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.

i had a wonderful experience with my service advisor Luis. He really helped me understand everything and i will definitely be coming back.

Brought my vehicle in for a tire issue and James took care of me got me in and out right away!

Went there last week for some parts in my renegade. Spoke with Stephanie. Very helpful with getting me quotes knew what she was talking about and didn't try to sell me on anything. Guys woman. Very friendly and knowledgebal

Amazing service thanks to Luis in service was very helpful and patient

Stephanie is the best service writer around!!! I will go to her and recommend her to everyone!!!

I brought my vehicle in to get serviced. Stephanie Gomez went above and beyond to make sure my needs were met. She was very professional and friendly. She kept me informed from check in to check out. Will definitely be returning for any needs in the future.

Stephanie is amazing! So very friendly and always willing to help! True asset to your company.

Denise helped me get a great deal on a truck that I wanted. She wasn't pushy at all and listened to me.

Very pleasantly surprised with this dealership. The whole team was absolutely amazing and the vehicle is fantastic. I very much appreciate the fact that the numbers were transparent and they didn't tack on a pile of garbage fees after we negotiated the price. The whole process went off quickly and professionally. I rarely can say this about a car dealership but they get a 10/10 from me.

Justin helped me and my wife during our vacation trip our vehicle broke down and before you know it we had our vehicle back on the road with minimal to none wait time repairs were completed in a timely manner and kept us updated at all time . Best service experience in years

Jake provided excellent service. I came in with a tire issue on my 2025 Ram truck, and he clearly showed me the damage and explained my options. He walked me through the Sunbit process, making it easy to purchase four new tires. He also arranged a rental vehicle while my truck was being serviced. I truly appreciate his professionalism and helpfulness. I’ll definitely continue doing business with Posner and Stephanie. It’s great to know Jake is there overseeing everything and stepping in when needed.

Angel Jimenez was the best. Answered all our questions. Made the entire buying process easy and painless. If you're looking to purchase a new vehicle make sure to go see Angel at Posner Park Dodge

Had a great car buying experience with Angel Jimenez, I highly recommend seeing him if your in the market for a new vehicle.

Alec is a great salesman, got me the numbers I was looking for, all I had to do was come in and sign

This review is for Steph Gomez, what a legend. She really cares and wants to take care of people to the best of her abilities. There are many great people at posner, Luis, Jay, Lizbeth, Keith. What a team.

Stephanie Gomez is one of the best service people she treats you with kindness and has the knowledge to see that the jub is done

Jackie was the best!! She greeted us immediately and heard all of our wants and needs. Left with exactly our family needed and wanted!!! Shes the best!! and Marco was so sweet and helpful as well

Five stars for Joe at Posner Park! He made the car-buying process smooth and stress-free. Joe is professional, knowledgeable, and genuinely cares about his customers. He went above and beyond to make sure I got a fantastic deal. If you're looking for a new vehicle, go see Joe!"

Jackie was the best! She helped us get the car that we wanted. Everything ran so smooth, and we’re soooooo happy. I recommend her 1000% I’m serious.

Awesome experience James our sales person was great and knowledgeable, even the experience was fast .

I purchased my vehicle from LPK, as an out of state buyer. Their team made the process easy and helped me every step of the way. I have never purchased a vehicle from a different state prior. I strongly recommend them to anyone looking food great customer service and great prices on vehicles. Thanks to the LPK team for everything.

Excelente servicio y trato y en Español e inglés gracias Lizbeth Pérez

Excellent service, very good work, super fast, and they solved my problem. Lizbeth Perez , thank you for your great service.

I was at the location whit a car problem and Lizbeth. Help me out whit it she was very professional and polite She’s the best and I highly recommend asking for her. Than you Lizbeth for your kindness and professionalism

I had an amazing experience at Posner Park Chrysler Dodge Jeep! From start to finish, Ms. Lizbeth Perez was professional, courteous, and genuinely committed to helping me find the right vehicle—without any pushy sales tactics. The entire sales team took the time to truly listen to what I wanted, answered all of my questions clearly, and made the whole process smooth and completely stress-free. They handled the financing efficiently and kept communication open every step of the way, which made me feel confident and well-informed throughout the experience. I truly felt respected as a customer and left extremely happy with the process. I highly recommend this dealership if you’re looking for friendly, knowledgeable service and a great overall car-buying experience. Be sure to ask for Ms. Lizbeth Perez—she will take great care of you and make sure all your questions are answered!

Mandi was wonderful and so helpful and resourceful. My husband and I recently stopped by for an oil change for our Ram and it was very fairly priced. Needless to say we will be coming back when we need any services for our vehicle. Excellent customer’s service. Thank you Mandi!

Had a great experience. Stephanie Gomez is great and helped me with what I needed! Will definitely return!

James was very kind and helpful. Will definitely be coming back again.

Very helpful and interested people work at this dealership! Great Experience!