Read Our Recent Reviews

James was very helpful and insightful on my visit to the dealership! I was recommended to come here, and I was very satisfied!

Stephanie Gomez in the service department is absolutely amazing. She takes the time to actually listen to her customer and connect with them, making it more of a personable experience instead of just being a number. I would definitely recommend her to everyone.

My service advisor Mandi is awesome she’s professional and takes care of all my vehicle needs!

I recently had my oil changed and brakes serviced at Chrysler Jeep Dodge Ram, and the experience was excellent from start to finish. Mandi was my service advisor, and she was absolutely amazing! She was friendly, knowledgeable, and kept me informed throughout the entire process. She made everything easy to understand, explained what my vehicle needed, and made sure the service was completed in a timely manner. It’s clear she truly cares about her customers and goes above and beyond to provide great service. If you’re getting service done, I highly recommend asking for Mandi. I’ll definitely be back!

Great service Luis my service rep is always professional.

Thank you to the team at the Jeep event for such a great experience! I was excited to attend, and winning a prize was definitely the highlight of the day. Everyone was friendly, welcoming, and professional. I truly appreciate the effort you put into making it such an enjoyable event!

We cannot thank Heart for Winter Haven enough for connecting us with Alex Mahalak. From start to finish, Alex provided extraordinary attention that completely elevated our customer experience with FIAT and DODGE. It is rare to find someone so dedicated to enhancing their customer’s experience so… I guess we’ve found a gem. We are more than happy to refer anyone looking for new transportation to Alex and the team. Thank you all for going above and beyond to ensure our family rides comfortably and safely!

Derrick was amazing! He sold us our dream vehicle at a great price. He was a pleasure to work with. Will definitely return for our next vehicle!

I appreciate Luis Pabon listening to my concerns about my 2012 vehicle and following up on the service outcome for satisfaction with me! Never a disappointment Thank you!!

I get great service!

Monroe Dodge Chrysler was thorough in evaluating the service prescribed and very expeditiousl in carrying it out. They were very professional and efficient. Overall, they were very pleasant in implementing the service experience.

go see Joe at Posner Park Jeep, great salesperson - willing to work with you. In and out, no suprises! - straight shooter

Friendly, outgoing, honest team of people. Went above and beyond to make thing work. Now I have a nice truck I can depend on, plus a low payment.

Great service!

I loved the service that was given to me by service advisor Stephanie Gomez! Very professional, polite and helpful when getting my truck checked in for service!

Bought a car 9 months ago and when I had a service issue the salesman Joe Ocon helped me resolve an issue. Great service.

Took our vehicle in for an oil change. Love these people and the level of transparent service we get from them!

We love Joe. Always there for whatever we need. Everyone is super nice and helpful

Joe was beyond great he was able to help me and my son both get a truck if you need a truck come see Joe

Jackie help and was very helpful.

My service advisor, Stephanie G. was amazing. She was very pleasant to speak to. She kept me updated on my jeep the entire time. She listened to any concerns and went over all recommendations for me without making me feel pressured. Will definitely use her in the future.

I purchased my car here and have been coming for the service department ever since. All the staff is great and friendly. I see James for all my service appointments and he’s been nothing less than amazing!

Service here is amazing! James always does a great job at communicating every step of the way and is someone I can trust when it comes to being reliable and honest. I’ll never take my Jeep anywhere else.

Chelsea was great.!!!!!! 10/10 wld definitely recommend her and LPK! They help my boyfriend tremendously. When it came to him getting into a new Jeep, it was great!!!! They were great! Thanks Chelsea Taylor!

I had the best experience here at Monroe Dodge Chrysler Jeep Ram, the staff was very friendly and there was not a dull moment during what could be a very stressful situation. The staff was informative and explained everything down to the penny. They really do shop for the best offers! I will definitely be purchasing from them again!!!!

James Del Vecchio was extremely kind and helpful in assisting me with my car!

Had a great experience

I made an appointment for an oil change and was taken care of right away!

¡Excelente Servicio! Joe es excepcional, me ayudó a cumplir mi sueño, mi vehículo soñado.Estoy sumamente agradecida. Dios te bendiga por tu dedicación y amor a tu trabajo.

Joe Ocon el mejor vendedor del mundo , es amable , buena persona y me ayudó a encontrar el auto de Mi sueño, gracias hermano , usted es el mejor.

Our sales representative was Cristobal Rotter, and we received excellent service from start to finish. He identified and show us exactly what we were looking for on the first try. Throughout the process, he explained everything in detail, making it very easy to understand. A very kind and helpful person, like everyone else on the team we came into contact with who helped us in one way or another. We are grateful to everyone, especially Cristobal, for making it all possible. HIGHLY RECOMMENDED! And a special thank you to the lady who gave me a rose for Valentine's Day. That small gesture was very thoughtful and made me extremely happy.

I have been to this dealership a couple times and I’m always welcomed. Very nice staff and service is great. I have had service on my Jeep and was called the same day with an estimate and everything was explained to me. I have never been turned away, which happens often at the dealership near me. It’s a little farther to drive but worth it.

Went to the superstore for an oil change, took less time then they told me. They also checked for recalls and kept me updated on everything they were doing.

Mike Monroe is a top notch salesman, all the staff are excellent to work with. Service Department and everyone at Buckeye is great.

Had truck brought in for not starting properly. Long story short. Was not able to diagnose the problem. After explaining to Lizbeth (service advisor). They got the truck fixed. Here is where the 4 stars come in. Two days later. Truck had same issues again. Lucky I was able to start it and drive it in myself on a Friday morning, avoiding towing it in. And Posner had it for over the weekend due to Saturday is only express oil changes and closed on Sundays. This is where the 5 stars come in. Lizbeth!! She was very professional and stayed in contact throughout the whole process. Gave her number and said to text or call for any reasons. Whenever I texted and asked about truck. She replied back in a very timely manner. When got call that truck was fixed again and ready for pick up. I had to pay another $100 deductible (even though I paid the $100 from first pick up)since warranty said a different part was used to fix truck from the first visit. Spoke to warranty and they verified this. Spoke to Lizbeth and she said she would make the call to warranty and explain everything. And then got call and she took care of the extra $100 deductible, didn’t have to pay. If you are bringing your vehicle to Posner Park Chrysler Dodge Ram. I truly recommend asking for Lizbeth as your service advisor. Appears that she goes the extra mile to make sure you are treated like a vip customer.

Great customer service and the people were great with buying process thank you for my new vehicles

Great service and timely repairs at buckeye.

Tim in the sales department and all of the management team (sales,finance,GM) went above and beyond to make sure everything went well throughout the entire process. Repeat customer here for my next one!

Frannie is awesome!!!

Had a VERY GOOD experience here!! Daniel did a great job getting me in my new bronco!! Highly recommend!! Thanks Daniel you were GREAT!!

Great experience, Amber my service advisor was great to deal with very nice and courtesy will definitely go back

I got great service from Eddy. He worked with my situation and with the help of the team I left in a within my budget.

Cristobal ha sido muy atento y servicial. Nos encanto su servicio Lo recomiendo al 200%

We had a wonderful experience! Everyone was friendly, not pushy. They listened to our concerns and helped us find the right vehicle for us. Frannie is amazing, Michael helped us with our finances and Joseph came and personally thanked us for our purchase. 10/10

They are very professional, I made my appointment and the time was right and the price was right. Highly recommended.

Great place. Good business. Communication was amazing with Josh. Kept me updated from start to finish. I never had to wonder what was happening with my vehicle once. Highly recommend working with Josh if you drop your vehicle in service!

Always have a great experience buying vehicles here. I just bought a brand new vehicle, and the process was smooth. This is the 4th vehicle(I believe) that I have gotten here and have never had an issue. I will say that the vehicle I got was being driven by someone and it had not been cleaned yet so we scheduled the cleaning, and my car was washed on the outside but I thought I was getting a full clean, inside and out, since it hadn’t been done. I may have been mistaken. Otherwise, everything was great and will always come back to get vehicles.

So far, everything is great with all services. All the team are very professional specially Israel Hohle and Mr Sanjay , respectful ,friendly and very helpful.

We showed up late on a Saturday evening to look at a Jeep that was on their website, unluckily for us the Jeep had a deal going already. Israel quickly looked for some other possibilities and brought another vehicle to our attention. It was the original jeeps twin with a few extras I liked. Sold, thanks to Israel and the team for staying late and getting the deal done.

Service was top notch and the sales staff rocked! Thanks Monroe Dodge!

I have used the collision center before. I have always had great experience. He job was completed with care. Car was cleaned and ready. Provided me with a loaner too. I highly recommend Monroe dodge collision center for your repair needs.

Friendly service people with great service techs they go out of there way to let you know the progress of your vehicle as your waiting.

Joe did a great job on helping us with new dodge. Team was great.

Thank you Amber for the great service on my jeep wrangler for keeping me fully updated on issues and needed repairs so very professional very easy to understand down to earth awesome service . Thank you so much ! made the process so much easier when dealing with someone as personable knowledgeable and understanding. Annie

Steve, the service manager, and his team do a great job getting issues resolved and really care about their customers. Highly recommend.

Awesome service, great staff. Didn’t have an appointment and the guys made it happen. Jackie Rodriguez was great got me the truck I wanted!

The experience with Jay was really amazing, he was very clear in everything, with lots of knowledge, super helpful and able to answer all my questions!!! When you go over the dealer with an issue with warranty ask for JAY!!!

Thanks Ms. Frannie your the best !!

Frannie done a fantastic job

El servicio super, sobre todo la srta Sol.

Camilo Salazar is a wonderful salesman. Very kind and friendly

Mike and Fred were extremely helpful! It was a stress free process with them. Knowledgeable and kind , would definitely recommend anyone looking for a new car to go see them.

We just bought a car at Posner Park Dodge and our salesman was Angel Jimenez..He was great answered every one of our questions.Such a great guy.

Out of all the dealerships I visited over the past two months, Lake Wales CDJ was by far the most helpful and efficient. I worked with Eddie and Michael, and they helped me get into this beast with a great deal I couldn’t pass up. Their dedication and professionalism didn’t feel motivated by money—they genuinely cared about helping me. Of course it’s a business, but they made the entire experience stress-free and honest. I highly recommend doing business with this dealership and will definitely be back in the future.

Jackie was great and extremely professional. She helped us and guide us through the entire process. Will miss her beautiful smile. God bless her

Multiple sales purchases and service visits. Always a great experience!

They were so helpful and had everything I needed in a timely manner, had my car in and out and they did such a great job I couldn't be more pleased. I'll definitely be back if I need anything else.

David worked with me and my wife to get me into a great truck that will pull our camper with no problem.

Hell of a experience! Angel gave us a great experience, highly recommend to come see this man when visiting, sets you up for success.

Angel helped us. Absolutely great service.

I have been buying vehicles from Monroe Dodge/Jeep/Ram for 16 years, from our first car as newlyweds to minivans as our family grew. You can tell that they are a family business as they have always treated us like family. Very honest and not pushy. When it’s time for a new vehicle we still shop around Monroe, Wayne, Macomb, Oakland, Lenawee, and Washtenaw Counties for the best price and every time Monroe Dodge gets us the best price by a significant amount. On more than one occasion we were able to get the top-of-the-line vehicle model for the same price as some dealerships were trying to get us in to the base model. Great dealership! Update! I recently purchased a new Dodge Durango and the passenger side B pillar trim flew off on the expressway. I noticed several other Durango‘s with the exact same issue driving on the road, identifying it as a manufacture defect. Attempting to go through the warranty department for several months with no luck, Terry from the service department said he had enough with the warranty department because it was taking so long and they said they would cover the cost of the replacement ($400+) . True old school customer service, top notch. Thank you Terry, our family really appreciates it.

Amazing every single time!! Update they did again !!welp they keep getting better ⭐⭐⭐⭐⭐

Angel was fantastic, he was easy to work with and made it an easy experience.

Joe, PJ & Marcos was amazing they helped me get my Alfa Romeo with no problems Would definitely suggest Joe if you are looking to finance a car!

Stephanie, Robin, and the service team worked hard to get my parts in just a few days to get me back up and going. They also offer a great selection of vehicles and services. Highly recommend.

Highly recommend LPK Chrysler Dodge Jeep Ram! They were able to work me in quickly while visiting family in town to repair my issue with my Jeep Grand Cherokee so I could continue on with my next day travels! Fast & efficient!

LPK got my truck right in diagnosed it quickly and communicated very well throughout the entire process. We got our truck back in a timely manner and it is running great. Thank you LPK

I recently bought my car at lake wales Chrysler jeep Ramp dealership. And there’s a great team giving to the customers a full attention as soon you arrive. My sales person was Cristobal he was great, very focused on my consultation, and very professional providing a certain level of security and faithful follow up.

Name is Carlena Wampler,I purchased a Ford Explorer from here and my sales rep was Derrick Hill. Awesome guy,friendly and very helpful.

Andy was great! Friendly and honest. Chris also helped us out a lot. Finance was quick and painless!! Highly recommend!

The service writer was amazing and it appears that the tech did a great job also.

Fast courteous service. Couldn't be more pleased.

Excelente servicio! Jackie es excelente representante de venta!

Let me tell you something... Angel Jimenez is great! I went to the dealership to get a FDHS document filled out, which had nothing to do with buying a vehicle, but he was super helpful and got me what I needed. Great service and very friendly!!!

Angel helped me out. Did a great job. Come on in and request Angel he is the man.

Angel me ayudó con un buen servicio lo recomiendo al 100%

Cristo was absolutely fabulous in getting us in a new Grand Cherokee. Lani is thrilled with the new ride. Huge thank you to the Lake Wells team in making this happen.

Jackie great sales person. Very patient and gave me the best options. Most probably will come back very soon.

The Lake Wales Dodge service department is great!! Alesha was super helpful and accommodating.

This place is awesome! The customer service is great, i wouldn’t want any other place to help me! Will be coming here for everything from now on!

Loved the service! Always amazing at Lake Wales.

Went in to lease a Jeep Gladiator. Sales/Lease associate, Derrick, was great! He gave me an awesome lease deal on 2026 Jeep Galduator.

Joe helped me out come see him if you need help

JOE JOE JOE BIG JOE!!!!!!!! When you're going to buy your next car. You need to see Joe. The honesty, hustle, and respect this man gives is the best in the sales game. He vouches for his customer's needs. Posner CDJR is the best with having Joe there!!!

Our salesperson, Eddie Romero was great

My first time getting my 2500 ram serviced here. I've been upset with the place in Winter Haven. Now I have a new place. I will be here from now on. Service was great. Atmosphere was great

After a bad experience at a different dealership, we decided to give Lake Wales CDJR a try and it was the best decision we’ve made. They made our car purchase ten times better. Everyone was very welcoming and professional and the options were endless. I would definitely recommend asking for Eddie Romero, who was patient with us, made it a stress free experience and explained everything that we needed to know. And Michael Martinez, who made the transaction process so much simpler and easier for us. Overall, I’m very pleased with this dealership and can honestly say the reviews speak for themselves. I 100% recommend coming to this location and seeing the options they offer.

Muy amables personas en espesial el señor Cristobal rotter

great service

I visited the dealership for an oil change on my Durango. Was a polite quick experience. One of The best dealership experiences I’ve had.