Read Our Recent Reviews

Joe is an incredible person. We’ve bought two cars from him and pending cause we’re gonna need more. When your ready to buy go see JOE!!

Very friendly service writer. Fast service and clean waiting area. Very happy with service

Me atendió el señor Camilo , ha sido el mejor servicio al cliente que me han dado , vip total

Ecxelente service with Camilo Seler 5 Stat

I needed service on my 2016 Ram 1500, and after trying to get a Ram mechanic to fix the truck, I was 3 months and multiple repairs, parts and money thrown away. Tired of my truck sitting, had it towed to Posner Park, told Jay what was wrong, and work began. A few days later a text comes with a link detailing what is wrong and the cost. Three days later, I threw my own battery in the truck, paid for the work that was done and drove the truck off the lot. Posner Park will from now on be my first stop for a new car and service since two of my last three cars came from Posner Park. Thanks again to the Posner Team.

Excelente

Great customer service.

Superb customer service by Jay at the service desk!

Absolutely great experience with these guys. We stopped in just to shop around to see what they had. Allen was Absolutely professional and got me pretty much everything we'd asked for . Tho they got me around 35 bucks higher than what I wanted. But thats only because I get the best extended warranty they offered. And they changed the oil and put new tires on it free of charge. Can't ask much more than that. After my truck is paid off . Ill be going back for a new ride of my own . The wife is very happy with her new car. Thank you guys so much . 5 stars all day !!!

Friendly staff, no waiting, great customer service. Fast and reliable A+

Excellent service department, very attentive.

My experience with the Body Shop was a good one. They communicated with me on the status of my vehicle and got the work done in a timely manner. The team members were kind and accommodating.

Matt Greenhow & Salesman Joe helped me throughout entire process while answering all my questions for smooth transition from start to finish

Excellent service from Cristo. Thanks for the business!

Everyone in the service department treated me with respect immediately they checked my Dodge Ram 1500 over very well and at a decent time. They discussed issues and other maintenance work that needed to be taken care of step by step . Very polite and understanding of my own issues with payment what I mean is they took time to work with me on scheduling the repairs. I will always come back to this service department kind caring people who work at Monroe Dodger I need to thank all the technicians who took time and care in handling my vehicle is respect everyone there

We have a 2023 Dodge Durango that had a headlight that was causing all kinds of trouble with the electrical system in the car. We brought it to one dealership that truly screwed the car even more. After several tries to fix the car we got discouraged and brought the car to Winter Haven Dodge. After 5 minutes talking with the service manager, we found out what exactly what was causing these problems, more so than what we had experienced at the previous dealership. Winter Haven dodge was upfront with us on every step. Our experience with them was A+ and would not hesitate to bring the car back for service. Thank you to the service manager and the service advisor for their complete assistance.

David was a great salesperson. We got a truck at a very reasonable price and they gave us a great trade on our old vehicle.

Sol Rivera was very helpful in helping me with every question and everything I needed to get done today! Highly recommend you ask for her if you ever visit Posner Park Dodge, Jeep Ram, Chrysler

Jackie help try find a truck

Angel Jimenez was great and very knowledgeable. He made the car buying process smooth and decent.

I love the service dept at LAKE WALES…Alesha and Justin are amazing!

I just wanna take this time to give a big shout out to "Alesha" her service exemplifies customer service skills. She's trully the best! Thank you

Service advisor Alesha was amazing very knowledgeable and gave me the answers I needed. Thank you

Always professional and will to help with all your needs. Friendly staff that makes you feel like part of the family.

Angel was a great help . I just moved from Baltimore to Florida so if you looking for a great person to help in your transition look for the tall guy Angel . Thank you so much for answering all my questions and help .

Angel Jimenez you can come to him very fast and helpful

Angel was the best ...

Just bought my new Jeep Grand Cherokee there. See Cliff, great salesman… also Great service people to work with … Tom, the service manager, helped me out getting through my problems. Thank you … always been having my Jeep serviced there…

I have PTSD . Having Cristore their today was a god sent. Got tire rotation and oil change. He is awesome. Love my 2020 Kia Sportage ex.

Fue un placer que Angel no ayudó con la compra del auto !!!

Angel was great! He gave us an amazing test drive for a new Dodge Charger, amazing information! Will definitely be back!

Angel Jimenez got us into our 2025 Jeep Grand Cherokee L when trading in our older vehicle. He understood our need for a safe and reliable vehicle for my wife and I. We thought we’d only get into a preowned vehicle due to our tight budget, but we left that night with a 2025 Jeep with only 11 miles that also matched our budget. That was our greatest testimony last year! Sidenote: Before leaving the facility, my wife and I were sitting waiting with another gentlman, but we happen to overhear a phone conversation Angel was having with a beloved one. He was expressing how he sold us this car, and you could hear the joy not only in his voice but in her response and his child. It was a definitely a surreal moment and very touching. It blessed us witnessing that just as much as riding off in our new Jeep. Thank again Angel! Your name does you justice!

Angel helped me and my family on getting a brand new car for our business, very professional and friendly service would highly recommend to anyone considering coming here to Posner Park!

The service advisors were very friendly, however, none of the techs were able to fix the issue on my vehicle. I reached out to the service manager and I heard crickets. Not what I expected from this place. Update Mon Jan 19th, The service manager did contact me and the delay in responding to my email was due to the trusty spam folder. Mr. Slaught apologized for the delay and promptly provided a solution to my issue. This is the service I expected from Posner Jeep. Thank you for reaching and solving my issue

They took good care of me!

Angel Jimenez me ayudó a poder cambiar mi camioneta por una más moderna y con menos millas. Gracias a él y a todo el equipo por hacerlo posible.

I can't even begin to say how grateful I am of Kelsie, Austin and Terry there. They went above and beyond to help me get my 2019 Chrysler Pacifica fixed and running better than it ever has. I would recommend this place a 1000 times over !! I would also like to shout out denise over in sales. She is absolutely amazing makes sure she listens to everything you need and goes above and beyond to get you into a new vehicle as smooth as possible !! I can't thank you guys enough !!!

Chelsey did great in showing me all the bells and whistles of my Dodge Hornet. She’s kind and helpful. Go see Chelsey Taylor for your new or pre owned car needs. I’m a pleased customer!

Angel gave us a great experience. Top notch.

Jackie was really helpful and explained all our options. Very friendly.

VIN verification was fast and easy.

Angel helped me out today and I highly recommend coming to him!

Angel was such a big help!

I had another great experience getting my Ram 1500 repaired at Posner. My service technician, Stephanie, is always on top of everything I need. And she really looks out for her customers! She is A+++ I would recommend Stephanie and Posner to anyone that needs their vehicle serviced or repaired!

Brought my Daughters car in to get her brakes checked spoke to Stephanie. It’s very kind. Great customer service. Called me back within 15 minutes and told me that my brakes were perfectly fine and not to worry. The car was safe to drive and there was no charge. I definitely appreciate the honesty and will be going back.

Angel helped me out very much! Ask for him when he comes in he’s amazing got me my dream car

Ángel at this dealership got me into the Pacifica I wanted. The best experience I have had at a dealership GO SEE Angel

We were very pleased with our purchase we love our new car thank you so much for taking care of us and the little problem that we had you fixed it and we really appreciate that thank you and happy New Year

Very easy to work with. Responsive and honestly kept me updated. Brought me the truck and I purchased themselves and made things very pleasant

Julia the saleswoman was fantastic. Buying a car isn’t the best experience but she took care of me and I’m leaving there feeling like I didn’t get ripped off and the deal was good. Very pleased and I will be back.

⭐️⭐️⭐️⭐️⭐️⭐️ (6/5!) Cristobal was absolutely AMAZING!!! From start to finish, he went above and beyond to help my parents purchase my very first car and make this dream come true. I am beyond thankful for him and his entire team for working together with my parents and brother to make this happen. The whole experience was smooth, stress-free, and full of kindness. Everyone was so patient, professional, and genuinely caring. You can truly tell they love what they do and care about their customers. Many blessings to Cristobal and everyone involved. I couldn’t have asked for a better experience. Highly recommend! ✨

I got helped by David getting a oil change and a tire rotation and he made it a smooth process and had great costumer service

Angel was very helpful and made me feel comfortable at the dealership

Angel was really helpful and nice today.

Great service I can call anytime if there is something with my Jeep

Angel was a great salesman, he listened to what we were looking for and tried his best to find something as closest possible to my needs. He also tried his best to keep it in my price range. The experience was great although the car I picked had a bit of a problem. Was very infested of roaches. But angel and the manager and the detail crew made sure to fix the problem before me driving my car off. They did a great job I have had my car for a couple of months now haven’t seen a roach and got it for a steel would recommend

I have leased two Ram's from this dealership, and two family members have also bought from here. We have had nothing but the best experience! Chad Reigle is an amazing salesman! Straight forward and honest. Definitely recommend.

Amazing service I wouldn't go to any other dealership service department. They always go above and beyond.

Friendly staff and excellent service!!

Joe was a professional. We negotiated my out of the door price prior to arriving. My wife and I drove the Ram. We prearranged financing a drove it home! Thanks Joe.

Jackie was the best sales person and she deserves a raise on her commission.

Alec and Angel were both awesome to work with! I highly recommend coming to see them for whenever you are looking to change things up!

Angel was the best! Highly recommend you come see him!!!

Absolutely top-notch experience at Monroe Dodge Chrysler Jeep RAM Superstore. From start to finish, everything was smooth, transparent, and professional. Brian, the GM, clearly runs a great operation—he’s involved, approachable, and genuinely cares about customer experience. Chad in sales was outstanding to work with: knowledgeable, straightforward, and zero pressure. He took the time to understand exactly what I was looking for and made the whole buying process easy. I also want to give a big shout-out to the service department. They’re efficient, honest, and communicate well—something that’s hard to find these days. It’s clear the entire team works together and takes pride in what they do. If you’re looking for a dealership that treats you right before, during, and after the sale, this is the place. Highly recommend.

Amber is an awesome advisor

Amber Harrison is at good at her job always has a smile on her face

Amber harrison is so good at her job!! #thebest!

Amber Harrison has by far the best customer service out there!! She does everything she can to make sure her customers have the best experience! Definitely recommend her!!

Amber Harrison is the sweetest service advisor there is. Always goes above and beyond for her customers!

Angel fue de excelente ayuda… muy profesional, atento y amable.

Hey, Angel was great. Made it real easy. Thanks

Our car buying experience went amazingly smooth! Tim worked with us and truly went above and beyond. He understood my terms and never tried to sway my mind otherwise. He is an amazing asset to their team. Michael handed all my paperwork and went through everything so I understood it. Highly recommend!

Very friendly,everyone was very nice. I would definitely recommend and go back again when its time to turn lease in.

Amber is amazing, will always come see her when i come to winter haven dodge!

Came to get my vehicle serviced at winter haven dodge and amber took care of me. She was absolutely wonderful. Will come back to see her every time!

Jackie was awesome!! Helped us with questions we had to register our vehicle.

Joe and Angel got it done, was able to finally get my grand cherokee

Service Department is great! Steve (service manager) was awesome, and their techs got me in/out quickly. They also gave me my vehicle’s “road ahead” for maintenance. I choose to drive in from Everett to Monroe because they’ve always treated me well. Highly recommend their Service Department.

Great dealership to do business with my salesperson was Jackie and she did a great job in helping find the right truck that fit the situation I was looking for. Very friendly and knowledgeable about the products she sells. Would also like to give a shout out to the GM Matt he was very helpful and took his time listening to my needs and wants in my purchase of a truck. Thank you again guys I appreciate all of you from the GM to sales staff, finance manager, and even parts for helping me get into the truck I needed/wanted.

Sol was the best she helped us with everything we needed and found the perfect van for our company

They always do fantastic work.

One of the best auto dealerships in Central Florida. I have purchased two vehicles from this dealership and I have always received excellent service. Much love to the general manager, service manager, and personnel for creating a comfortable environment at Posner Park CDJR. *A 5 Star dealership*

I've moved around frequently for work and I'm very picky about who works on my Jeep. I rely on qualified Jeep service departments to help with my modifications, service, and repairs. My experience with Posner Park was very positive. My Jeep needed to be towed so their service representative (Stephanie) recommended a company (Bolton Towing) who was quick to respond and Eric handled my Jeep with care. My Jeep problem was fixed the same day. They answered all of my questions. A few days later I called back about a different minor issue. The service rep took time to answer my questions. When I showed up without an appointment a few days later, they took care of that minor issue immediately. At every point of contact, from the initial phone call, to the porter handing me the keys, the staff were friendly, professional, and helpful! I'll be returning soon for some upcoming mods I need done.

We had a huge issue with the original dealership we went to. The car was bought 6 months ago, first winter, heat went out. Kelsey there in monroe got us right in, got us a rental car (we work full time and 2 kids in sports) stayed in contact every step of the way updating us. We had our car back within days, 100% never going anywhere else again,especially feldman in Woodhaven. We appreciate them so much in monroe, everyone had smiles, asked multiple times if we were helped while waiting. I can't believe what a difference this place was compared to where we started off. Can't thank them enough! The funny thing is, they think they're just doing their job, but they helped us SO MUCH.

They got me in right away, and got me speedily on my way. I was in a tight time crunch to meet an appointment and they did not disappoint ! Jaime was extremely friendly and accommodating.

Don't get any better than Fred and Nate! Great experience!!!

Thank you again Mike Monroe for the purchase of my fourth Jeep from you!

On 01/02/2026 we were able to purchase our 4th vehicle from Posner Chrysler Jeep Dodge, and we are extremely grateful to our sales consultant, Israel and his manager, Jonathan for making our New Year’s gift to each other, come true! We would like to also thank, Marcos for his help and assistance!

DeAndre was awesome, Very helpful I would give him a 110 % He went above and beyond to help us.

Jake Brand was excellent. He was very knowledgeable and definitely worked with us to get the best deal for us

I want to start by saying I did not purchase my vehicle here but I wish I had! I purchased a vehicle from a small lot in Toledo...it broke down after 34days!! Total engine failure...what brought me to Monroe Dodge Superstore was they honored the aftermarket warranty I purchased with my vehicle! And thank goodness I chose them!! Though the process was not easy short or seamless they handled every issue with grace and kindness! They not only rebuilt my engine and got me back on the road they did it at a fraction of what I originally anticipated it costing and got the warranty to actually pay their fair share and handled it all on their end. I can't thank them enough, I didn't even make the purchase there and they took care of me far better than the lot I got it from. I can't say enough great things about this place I know for certain my next purchase will be with them!! Thanks especially to Jamie and Terry and the team who worked endlessly on my engine! You guys are all amazing! Happy New Year!

Jackie was amazing sale person great working with her

He was so professional and helpful Thank you Joe Ocon

I recently bought my car from the superstore and it was a fantastic experience! The staff was super friendly and helpful, taking the time to answer all my questions without any pressure. I found the perfect one for my budget. The whole process was smooth, and I never felt rushed. Highly recommend this place if you're looking for a new or used car!

Ask for Joe ... you'll be treated like family!!

Angel Jimenez was amazing helped me with my second purchase with him!

Servicio muy rapido very happy. Highly recommended

Sol was more than helpful. I consider her a godsend in her ability to show me the technology and because of her knowledge and by showing me. I now know how to operate my vehicle that I purchased in Tennessee. She’s very well-versed in the operation of the Wagoneer, and I’m just so thankful that I was able to have her and she represented your company well.

Absolutely amazing service at positive Park for my Fiat 500 Abarth!!! My driver side window dropped into the door and I was not able to roll it back up again. I took my car in just before the hurricane and Stephanie (Service Advisor) Took my car in immediately. They were unable to fix it ASAP because they had to order parts, but they kept my car inside since the window would not roll up. The work was done perfectly. In addition to fixing the window I also had a bunch of maintenance service done. car came back cleaner that I dropped it off. Amazing service and I will not hesitate to go back there again for any service for my car.

For my very first purchase I must say Camillo provided exceptional customer service and knew exactly what I was looking for….. I am very satisfied with my purchase and the quality of customer service I received