Great experience from the Service Advisor Mandi to the Service Manager (Who I forgot his name) but he took time out to ride with me to try and figure out the problem with my Compass. Everything was great. Exceptional service and wasn’t even charged for the work of updating my software to my transmission. Thank you! and highly recommend them.
Jackie was awesome and listened to my needs being personable and not like a ticket sale! I’ll be back once I’m ready next month, she’s got my business for sure!
I recently purchased a 2024 Jeep Grand Cherokee. Matt, the sales associate , was very helpful in assisting with my decision. He is definitely a salesman who can be trusted. I was wavering on my decision between three vehicles, and Matt had been listening to my preferences. He helped me make my decision on the vehicle that had all the features I wanted, and was also a better deal financially. I was referred to Buckeye Superstore by two people who have had good luck with purchases and service over the years through this Dealership, and I am very grateful I was referred.
I brought my Wrangler in for service at the beginning of the month after my check engine light came on. Mandi and the team in the service department were amazing! Mandi was honest and informative throughout the process, and she was always sure to communicate when things came up. So glad to have this dealership so close to home! Thanks Mandi!!
I had a great experience leasing my 2026 Jeep Wrangler. The experience was five stars, from the time I reached out via text, until showing up and spending 30 minutes signing and driving away. James Henderson valued my time, communicated thoroughly and was pleasant throughout. I highly recommend him and his sales team at DCJRF of Winter Haven.
Very pleasant to work with, had an issue with a center cap coming off after tire rotation and they had and covered the replacement part the next day. Awesome customer service.
Not related to getting a vehicle or anything, just needed my mileage’s verified in order to register the car in the state, Mr. D. Was very helpful getting this done.
Jackie, thank you so much for your time and patience with us. We love the cars and 100% recommend this place to anyone looking for a new car. Thank you, thank you, thank you!
Jackie was amazing, she is honest and a great consultant. If you are in the market for a new or used vehicle you need to talk to her. Fantastic personality. Great experience overall.
Kelsie H., was so professional, competent and engaging it was a pleasure taking our Jeep there for service. I was kept informed on what was happening every step of the way. Should I ever need service again I will come to Monroe Dodge Chrysler Jeep
Great dealership service department. Fast diagnosis and estimate. Fixed both problems within a few days.was on vacation and was unable to pick up car which I needed for work. They dropped it off at my house which was highly appreciated since we returned on a Sunday when they were closed. 2 wherl bearings and evap parts replaced. Car runs great now. Highly recommend their service department
Mandi is gem and a jewel and truly went out of her way to get me fixed up and going the same day. First time I've had my car and myself treated properly and will only be coming back to Posner and seeing her from this point forward. Truly appreciate the service on every level!
Muy buena atencion y servicio, como siempre nos fuimos muy satisfechos y felices con nuestro nuevo carro, ya son varios años comprando los carros de la familia y amigos en posner park. Jackie rodeiguez tiene una calidad humana hermosa y su atencion y servicio exevelente.
my son buy is first car and my sales guy Angel was awesome and very helpful, he make it happen for us with no problems come down to posher park Chrysler and check him out
Our salesman Joe Ocon was wonderful. He was so helpful to us with settling our car issues. We will definitely be returning to see Joe again. Highly recommended hard working and honest.
Absolutely wonderful experience! From test driving a couple vehicles to finally settling on one, I had a great experience. Dee was fantastic from start to finish!!
I cannot recommend Posner Park Dealer enough! I recently bought not one, but two cars from them, and the experience was seamless. My salesman, Angel, and the Sales Manager, Pedro Polanco, were incredibly friendly and went above and beyond to find the right deal for me. The person handling the finance paperwork was also great, making the final steps smooth and easy.
What impressed me most was the after-sales support. When I got home, a sensor light came on. Instead of making me drive back (I live 70 miles away!), they arranged to have it fixed right in my local area. It was all-around great service. I am one happy customer! ¡Buen trabajo mi gente!
I was getting ready to leave town for the weekend and noticed the tire pressure in one of my tires was low. I called the service department late Friday afternoon and they repaired the tire right away so I didn’t have to cancel my plans. They deserve more than five stars.
Great service! LPK checked the tires we just had installed for shaking, mechanic took his time checked alignment, weights on tires, everything looked great but asked me to ride with him to make sure everything was good. Awesome service!
Thank you Kari for scheduling me in on a short notice and fast service thank you again
Joe did a great job helping me purchase my 2026 Ram 1500. He was friendly, professional, and very attentive throughout the process. He made sure all my questions were answered and that everything went smoothly at the dealership. I really appreciated his honesty and helpfulness. I would definitely recommend Joe to anyone looking to buy a truck.
Joe was amazing to work with at the dealership. He helped me get my 2026 Ram and made the whole process smooth. He was friendly, attentive, and very helpful from start to finish. Joe took the time to answer all my questions. He also shared helpful info about discounts on truck accessories, which I really appreciated and used. Highly recommend asking for Joe if you’re looking for great service!
Angel is FANTASTIC! Bill helped explain all the bells and whistles of the finances part and even dumbed it down for someone like me who doesn’t know car stuff. Easy process start to finish. Great team! Definitely going to be a repeat customer!
Angel Jimenez was very helpful today! Knowledgable, and informed me of the best deals for me! Really appreciated my visit to Posner Park and Angel helped make the experience great!
Joe is the best!!!! This person make you feel good and secure when is about to have a new car. Thank you for our 3 car from you guys! Joe you the best! Very recomended ! God bless
First I need to thank Joe , this guy is very awesome ! He always try the way to help you and very professional and kind . He make you feel like a family .Thank you Joe! God bless you and your family this is a right place to have your dream car .
Very personable!!! The service advisor was fantastic, she could maybe use some more advisors to help with volume but she was doing a great job!!! They had me in and out quickly, couldn’t fix my concerns but my oil change was done and my jeep was left clean and oil change indicator was reset!
Waoooo Quiero Darle las gracias a Joe por ayudar a mi hijo a Conseguir La aprobacion de su auto y por supuesto a mi tambien fue un placer nos sentimos comodo por el trato rapido Gracias Joe por tu atencion 100% .
I was greeted by Joe Ocon when I arrived and he was very helpful and not pushy at all. Bring your business to Joe O. and it will be an easy experience. Thank you big joe.
I had an outstanding experience purchasing my Jeep Wagoneer from LPK Chrysler Jeep Dodge Ram, and I can confidently say this was one of the smoothest car-buying experiences I’ve ever had.
Joe, my salesperson, was fantastic from start to finish. His communication was quick and clear, he was extremely polite, detail-oriented, and genuinely helpful throughout the entire process. He made sure every question was answered and never made me feel rushed or pressured.
Jason, the manager, truly elevated the experience. He ensured all of my needs were met, kept everything efficient, and made the entire transaction feel seamless. You can tell he values both the customer’s time and satisfaction.
And I can’t forget Edward, the office dog — a large doodle of some kind and an absolute gentleman. Well-mannered, calm, and honestly the fanciest employee in the building. A great bonus that made the experience even more enjoyable.
If you’re in the market for a vehicle and want a professional, stress-free experience with people who genuinely care, I highly recommend LPK Chrysler Jeep Dodge Ram. I couldn’t be happier with my Wagoneer or the team that helped me drive it home.
Excellent service! The salesman that help me out was David, he made everything so efficient and answered all my questions. I first bought a used 2024 Volkswagen and there were some problems with it so I had it taken to service to be fixed, I was provided a Nissan Altima as a rental and I instantly fell in love so I came back to the dealership to talk to David about trading my car for the Nissan. He worked his magic and I was able to drive off in the Nissan Altima. I recommend coming here to buy a car, this was my first time buying and it was an overall great experience thanks to David and his coworkers!
Jou was the best person ever . I swear that any Dealer can helping me . But Jou Ocon helping and he really work with passion. Everyone’s need a Jou Ocon in his mind if someone decide to have a New Car he is the Best
This dealership went through Hell dealing with my Warranty company but stayed the course until all was said and done. Special thanks to Amber and Dave who ensured my vehicle was repaired properly.
I want to extend my sincere appreciation to Mr. Felix, and the entire mechanical team for the excellent service performed on my vehicle. The maintenance wash and alignment were carried out with great professionalism, attention to detail, and care.
My 2023 Ford Raptor was returned in exceptional condition—clean, aligned perfectly, and running smoothly. I value the dedication and effort put into ensuring the vehicle remained in top shape and was delivered back to me with the highest standards of service.
Thank you again to everyone involved for your commitment and quality workmanship. I look forward to trusting you with future maintenance and service needs.
SPEECHLESS. J and Jake, saved our lives, we arrive late and were so worried about issues with our jeep, they served us like kings, exceded all of our expectations! They are the best
Keynan was so nice helped us through the whole process and even bought us lunch, we have never had anyone do that for us !!! Everyone there is really nice. If you are looking for a new vehicle I highly recommend Buckeye Superstore!!!
Jake did a wonderful job making the experience of buying a car as stress free as possible! He was also mindful of our time and made sure to keep us as updated on the process as possible. This is our third experience buying a car here and we would always recommend them!
Joe - what can I say, you did it!! You always come through for me & now I have my dream car thanks to your amazing guidance through the purchase process, I am so very happy!! Thank you and Merry Christmas to you & your family!
Thank you Joe for always coming through for my family. I have purchased four cars in the last four years and Joe manages to take time and effort to match us with the perfect vehicle. Thanks for the patience and support you provide. We are very grateful for your customer service and your amazing personality!! Happy Holidays to you and the entire team at Posner Park Chrysler Jeep!!
DeAndrae was our sales rep and we found him to be very personable. He was friendly, straightforward, and took a refreshingly pressure-free sales approach. We were also very impressed with his knowledge of the vehicle we ended up purchasing, and would purchase another vehicle through DeAndrae and Posner.
- Glen & Kris
I had such an amazing experience with Jackie!!! She helped sell me on my dream car ! From the start she was extremely friendly and started interacting with my kids (she even gave them coloring books and toys!) and made me feel like part of the family. Jackie was very educated in all the questions I asked her and she knew exactly what I wanted!!! I can’t wait until I bring my husband to trade in his car and I will only go to her for sure! Thank you sooo much!!!!
I wanted to take a moment to recognize DeAndre for his outstanding 5 star customer service during our recent visit. From the moment we arrived, he was professional, patient, and incredibly knowledgeable. He took the time to explain every detail, answer all of our questions, and walk us through our options without any pressure.
Although we ultimately decided not to move forward with the Jeep and chose something more economical for our family, it had nothing to do with the service we received. In fact, DeAndre went above and beyond to make sure we fully understood everything and felt comfortable with the process.
It’s rare to find someone in sales who truly listens and puts the customer’s needs first, but that is exactly what DeAndre did. We are very grateful for his help and would gladly recommend him to anyone looking for a vehicle. Thank you, DeAndre, for your excellent customer service!
I was very pleased with my experience. Jeremy worked very hard to get my payment down to where I could afford what I wanted. Denise worked very hard to explain how all the features on my car worked. Very impressed with my new 2024 compass. Huge difference between 2021 and 2024!
Fantastic customer service, super friendly staff. We got an amazing deal on our Nissan, beautifully detailed before pick-up, clear, concise communication was greatly appreciated. Would highly recommend this location.
I was very impressed with the friendly and professional experience of the advisor and the technician at Winter Haven Dodge. The service was outstanding and I have absolutely no complaints about anything. Thank you
By far the best experience I’ve had at a dealership. Jackie Rodriguez was such a kind and sweet salesperson. She was very helpful in the process and really did her best to get the best price for me. 10/10 will definitely be coming back to her to get another vehicle.
I went to look at some cars and get some quotes. I’ve had my current car for about 10 years and want something new. The sales person, Jackie, was very nice and answered all my questions. I feel confident in the information she gave and will refer her to a few friends and family that are also looking for cars.
When car shopping, stop in Posner Park Chrysler Dodge Jeep Ram Fiat and ask for Joe Ocon. Joe was a personable and excellent sales/ leasing consultant, answering all of our questions while being very easy to work with. He took care of our needs after the sale, from a big thing like the spare tire down to scheduling our next oil change. He even helped us several times after the sale.
We sure love our Grand Cherokee 4x4 Limited! Thanks Joe!
⭐️⭐️⭐️⭐️⭐️
I want to give a huge shoutout to my salesman Joe! The process couldn’t have been easier. I applied, and he called me right away with my approval. When I walked in, everything was ready to go — all I had to do was sign and drive. Thanks to Joe, I was able to secure the perfect truck for my business with zero stress. Highly recommend working with him!
Thinking about a new car? I recently had a fantastic experience finding a great deal on a vehicle. My salesperson was incredibly helpful and made the whole process smooth and easy. If you're in the market for a car, I highly recommend checking out their amazing selection and service. You might just find the perfect ride at a price you'll love! #CarDeals #NewCar #GreatService #HappyCustomer
I’d give 10 stars if I could!! Huge thank you to 3 great guys, Danny Velez, Joe Ocon and Matt Reider! This is my second Gladiator I’ve purchased from these guys and out of all the dealerships I have been to in the past they make the process easy and painless. They find you exactly what you want and work with you to get you driving in that fresh new vehicle. Will not go anywhere else! Thank you again Gentlemen!
Best place in Florida! James is the best salesman there. Store was very clean lots of cars to choose from. If you don’t buy from Winter Haven Jeep Dealership you paid to much!
I had been searching for just the right Challenger Hellcat and through the efforts of Tony Reeves, the General Manager he found it. Tony is an asset to this dealership and makes every effort to know his customers and make the purchase… transparent and simple. I see all the negative reviews, but I believe the new management has been turned things around. I'm happy and was treated well.
Posted on Edmunds by Marc V
Outstanding customer service, friendly staff, great selection of vehicles. Big thank you to Mike Monroe and Mark Ferguson going above and beyond to find a vehicle that fit our familyâs needs. Easiest car buying experience I have ever had, in and out of the dealership in less than an hour! Highly recommend purchasing a vehicle at Buckeye.
Posted on Edmunds by CaseyFoote
I've been to multiple dealerships in search of my next vehicle. Weeks of online browsing calling dealership after dealership traveling anywhere from 20 miles to 90 miles. I felt like no one wanted to sell me what I wanted just what they wanted to get rid of. For example I would really like to have a hemi oh ok here's a GT we have. Went to buckeye told them the same thing everyone from the salesman manager and finance manager made sure they would find me something that I wanted. Thank you Buckeye for helping me out I will never buy a car from anywhere else. Will send you anyone that I know that's in the market.
Posted on Edmunds by greuer419
I was looking for an Octane Red Charger Scat Pack and at the time it was impossible to get that color. I contacted Tina K at Monroe Dodge superstore and she was able to locate one and deliver it to me in one day. The customer service and professionalism I was shown made me feel very important to them. I will definitely be going back soon for a new Ram truck.
Posted on Edmunds by scatpackowner
AJ Garcia was amazing, he was friendly and got me in the price range I could afford, very knowledgeable regarding the options I had and found me a car that was just right for me and my family. I will always be coming back here for now on. If you are looking for great over the top customer service and vehicle selection you have found it!!! Thanks AJ!!!!
Posted on Edmunds by Sruple0923
Very positive place to buy after going to the Ford Dealer. See Chad, he will treat you fair and follow up. Hard to find in the sales industry.
Posted on Edmunds by JBeddoes
Thanks to Monroe Dodge, my wife and I now own a low mileage 2001 Jeep Grand Cherokee.
The vehicle was priced to sell and a good value.
Jake (our sales associate) exceeded our expectations, delivery fast, honest, friendly, and professional results.
- He even helped the porter detail the vehicle for delivery!
We will recommend putting Monroe on our friend's/family's shopping lists!
Posted on Edmunds by rschnack
There are several Dodge dealers in this area, but none of them responded but Monroe Dodge. The salesperson answered my email promptly, found me the truck I wanted and went to considerable trouble to get it from a distance dealership. Overall, I was very pleased with the service and the price.
I had to take time out to write a review on Rak Hovart in the service center. I caught a flat in front of their dealer and I was able to safely pull into the service drive and was fortunate enough to have Rak try and help me as much as he could. I dont own GM vehicle and Im not his customer but how he went above and beyond to try and assist me deserves some recognition. I can only imagine what a great advisor he is to his actual customers. If youre looking for a center with an honest, helfpful and caring advisor Rak is your man! Dont even think twice.
We had an amazing experience working with Cesar! He was extremely knowledgeable, professional, and helpful throughout the entire process. He made everything smooth and stress-free, answering our questions and making sure we felt confident with our purchase. Thanks to Cesar, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be more excited! We truly couldn’t have done it without him. Thank you, Cesar, for making this such a great experience. We highly recommend him to anyone looking to purchase a vehicle!
We had a great experience working with Cesar! He was very knowledgeable, friendly, and made the entire process smooth and stress-free. Thanks to him, we are now the proud owners of an amazing Dodge Ram 1500, and we couldn’t be happier with our purchase! We truly couldn’t have done it without him. We highly recommend Cesar to anyone looking to buy a vehicle. If you want someone who genuinely cares and makes the process easy, ask for Cesar! Thank you for everything!
Keith Miles was very professional, respectful, and pleasant to work with. He communicated well, was helpful, and made the overall experience a positive one, I truly appreciate his time, patience, and willingness to assist. I would definitely recommend him to others! -Tara
Had a great experience with Keith Miles! I highly recommend him to anyone looking for their first car or any car of that matter . He was patient and kind through the whole experience!
I saw the service manager winter Haven Dodge for a problem I’ve had it. She was extremely helpful. Working hard and diligently to fix my problem. I’m impressed with that anyway.
I also had Keith, salesman, give me a hand with a new vehicle during this same visit. He knows me from the multiple trucks both me and my Son have purchased over the years. We picked out a new one and that was that. Great service, speedy paperwork and overall completely satisfied. When either I or my Son get ready for another truck, we will come right back here!
Thanks Keith !!
Buying a vehicle through Keith Miles was incredibly easy from start to finish. This was my second purchase with Keith, and he delivered exactly what I was looking for—the right price, payment, and features. I was in and out in just 20 minutes! Between both purchases, I’ve spent about 30 minutes total at the dealership, which speaks volumes about his preparation and efficiency.
Keith is an honest guy and a man of his word. He follows through on his promises and makes the entire experience straightforward and stress-free.
A special shout-out to Levi in financing—he was quick, helpful, and made the paperwork a breeze.
If you’re looking for a smooth vehicle-buying experience with people who respect your time, I highly recommend Keith and Levi!
—Troy Parker
Mario is an outstanding salesperson who is incredibly attentive and patient. Super nice, highly professional, and never made me feel rushed or pressured. If you want a seamless experience with someone who truly cares about his customers, go see Mario!
Had a great experience buying my Jeep here! Joe was awesome to work with, and the finance department made the whole process easy and straightforward. Everything was transparent, pricing was fair, and there were no ridiculous hidden fees or last-minute surprises. Definitely one of the better car-buying experiences I’ve had. Really appreciate Joe and the team for making everything so smooth. Highly recommend!
The best experience ever with Belinda and her team. My Challenger looks brand new again! Showroom sharp!!! I’m so happy! I’ll be back to let them install my OEM windshield Geico left me with an aftermarket!!!
They got me in right away, and got me on my way very timely. I had an appointment to go to up north and they did not disappoint ! They are always extremely friendly and accommodating.
Mandi my
service advisor was very helpful and
Friendly. She helped me come up with a solution to my problem and had it fixed the same day. I was very satisfied with the service highly recommend.
I had my 2025 Chrysler Pacifica minivan serviced here under warranty and to have 2 recalls performed. This is not my dealership where I had originally purchased my car but was selected due to my research online as to who was better than other dealerships closer to my location. I was pleased by the friendliness of the service manager, advisor, and others on the team. Though it was an inconvenience to me due to technical issues with Chrysler the dealership service team made things better by their focus on pleasing the customer and addressing the issues with the car. I would recommend this dealership.
I have had great dealership experiences and some horrid ones. This dealership does everything the right way, and you can tell they legitimately care about their customers and will go above and beyond for their customers. It’s obvious they prioritize long lasting relationships over the here and now sale/ commission. Deal with absolute confidence.
Angel J. Was great and such a help as we are from New York and needed some help with our vehicle down here in Florida. excellent customer service and great energy!
We would like to thank Ethan, Jayden and Niko. My son and I had a very pleasant experience with the purchase of his Jeep. We got exactly what we wanted. Ethan took the time to help us find what we were looking for and Jayden gave us great advice with the finance. They deserve 5 stars all around !
I recently was in need of tire replacements. After calling various places, only to be told they didn't have the tires I needed in stock and would take a couple of days to get. Then I would need to book an appointment about two weeks or more wait. I called Buckeye Super Store. I spoke with Adam Ogdon, he was able to order tires that arrived the next day and got me an appointment right away. I only had to wait two days, because of the weekend. Adam was very professional, kind and courteous. Very helpful.
⭐⭐⭐⭐⭐ 5 Stars – Outstanding Customer Service!
I had a great experience at Monroe Superstore Dodge thanks to DeVonte Malcolm! From start to finish, DeVonte was professional, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. He took the time to answer questions, explain everything clearly, and make sure I felt comfortable every step of the way.
What really stood out was his honesty, patience, and dedication to customer satisfaction. He wasn’t just trying to make a sale; he was focused on providing a great experience.
If you’re looking for a vehicle, I highly recommend stopping by Monroe Superstore Dodge and asking for DeVonte Malcolm. He’ll take great care of you! Definitely a 5-star experience!
I called because something had gotten embedded in my tire; I spoke with Ellie Guevara, who told me to come in without an appointment, and I was helped right away. Ellie is very attentive and kind. The service driver was also very attentive. They are very professional. Highly recommended.
Go see DeVonte Malcom, pinnacle of professionalism. He will find the car you need and make sure you get the best price possible! Very knowledgable on the product.
⭐⭐⭐⭐⭐ Outstanding Service from DeVonte!
If you're in the market for a new vehicle, do yourself a favor and go see my buddy DeVonte! Whether you're looking for a Chrysler, Dodge, Jeep, or Ram, he's the guy you want in your corner. He'll go above and beyond to help you find exactly what you're looking for and make sure you have a great experience along the way.
DeVonte has amazing customer service, a great personality, and is just an all-around awesome guy. He genuinely cares about helping people and making sure they find the right vehicle for their needs. It's always great working with someone who takes pride in what they do and treats people right!
If you're thinking about buying a new vehicle, go see DeVonte and tell him Tony sent ya! You won't regret it! 🚗🔥
Stephanie in the service department is amazing!!! She takes care of me everytime I come in (even without appointment) she finds a way to squeeze me in and gets me out as quickly as possible! Thank you so much Stephanie for everything and the food recommendations 😆😊❤️
El servicio que me presta cada ves que vengo al area de piesas mopar el señor Richard Montes es muy profecional. Es muy amable. Realmente si tienes un Jeep es el lugar que debes ir.
Many THANKS ,to JOHN CROSSWHITE and his team for outstanding Hassle Free and No Pressure buying when we purchased a 2015, Super Clean JEEP WRANGLER..
From Sales to Finance and Service BUCKEYE should be your #1 Team for car or truck Sales and Service...THANK YOU AGAIN TEAM BUCKEYE!
We just bought my dream car from Conor, he was so easy to work with and helped us do most of it while at work so when we arrived we were able to finalize everything and leave with our new wagoneer!!
We are so thankful!!!
Was looking for a truck for quite a while and stumbled on a truck I loved while visiting the dealership. Cristo worked the deal and didn’t try to push a diff vehicle on me. Rather he worked the deal for the exact truck I wanted He worked towards the price I wanted for my trade and the new truck. Like any car deal there were hurdles to overcome, but I now have a new truck in my garage thanks to Cristo and the team. Second vehicle we’ve bought from this dealership and I wouldn’t steer anyone away from them.
My wife had an issue with her Jeep Grand Cherokee and she stopped by Lake Wales Chrysler and talked with Ralph in the service Dept. he told her to drive around to the stall and he took care of the problem right away, she didn’t even have to get out of her car. She said Ralph was exceptionally professional and courteous. Rick M.
I have purchased several vehicles in the past. I recently purchased a 2025 Ram 1500 Laramie. They have continued to be extremely helpful in providing the best possible price and great service. I highly recommend them for your vehicle needs.
Jeanna provided excellent service and kept us in the loop the entire. We came here from another dealership and she has made this a much more pleasant experience!
I bought a brand new ram 2500 from Winterhaven Dodge Chrysler ram about three months ago. The day after I took it home, the truck broke down. I brought it back to them. They couldn’t really figure out what it was. It turned out to be a star case which is when they have to deal directly with RAM to fix the issue. The truck was in the shop for about three months they stuck with it. They did get it running perfectly. It turned out to be a defective fuel pump. They gave me a loaner car in the meantime did not charge me a penny I can’t blame them for selling me the truck because they did not make it. However, they stuck with it until it was fixed. No complaints toward the dealership themselves young lady named Vicky in the service department was a lot of help.
The whole process from start to finish was smooth and I got the vehicle I wanted at a great price. Would definitely recommend Lake Wales CDJR and their entire team for an excellent experience.
anthony has been helping me in my car buying process, he’s very patient and very attentive to my wants and needs! he’s amazing and i would definitely come see him!
The agent who signed me in estimated my wait time would be about 1 1/2 hours and within 5 minutes of the estimate I was on my way home. The waiting room was comfortable and the time was not extended.
We had a great experience buying a used Ram 1500 truck yesterday! Keith Miles was honest, patient, and easy to work with throughout the entire process. We drove all the way from Orlando to Winter Haven, and he made everything smooth and hassle-free. We would definitely recommend Mr. Miles to anyone looking to buy a vehicle in Winter Haven.
SERVICE ADVISOR EXCELLENCE - Edit to a previous review on our purchase of a car @ 2 years ago.
Josh Dismuke just helped us resolve a nightmare service experience that lingered for 10 days at a Palm Beach County Chrysler Dealership. He spoke to us for days while the car was at the other dealership.
When we had the car towed to Lake Wales, Josh Dismuke immediately Identified, Confirmed, and Resolved the issue utilizing the appropriate Resources. I cannot put into words the value that Josh Dismuke provides to this Dealership. He is an exemplary employee. Please recognize Josh Dismuke as Joe and I will never forget his Overall Execution… Professional.. Knowledgeable.. Personable.. Just a Great Guy!
Once again we had a great experience at Lake Wales CDJR!!! Tim and Harry were great as always. This is out 4th car from them and we will continue to do business with them! Thank guys, we love our new Durango!!!!!!!!!
Service manager Terry & everyone in the department went above and beyond to help me get my situation resolved. I appreciate their hard work & attention to detail.
Purchased a 2026 Ram 3500 HD with the Cummins Diesel. Great truck at a fair price. Ryan and Brian were great to work with. Trucks’ cleanliness upon delivery left a bit to be desired, but overall very happy with the purchase. Thank you
Highly recommend this place if ever in the market for a new vehicle! Derek was great very patient and extremely helpful and knowledgeable about what I was looking for. I’ve had a SUV before and loved it and wanted to go back to an SUV. Reasonably priced as well.
Jeremey Smith was a great salesman to work with. He was very knowleganle & answered all our many question. He made it a seamless process wbich reduced the stress tremendously. We would highly recommend Jeremey!
The service department team has exceeded every possible expectation. Great communication, really thorough service and incredibly responsive. The great experiences doesn’t end with your purchase!
Been going to this dealership for years. One time I went elsewhere and was sorry. Definitely will be back. Highly recommended. Thank you Tynan Campbell
Everyone was very friendly and helpful, especially Mandi. She really went above and beyond to make sure our Caravan was repaired correctly and in a timely manner.
I was greeted in the parking lot as soon as I exited my Jeep. Then I met with Service Advisor Mandi Felliciano. She walked me through what service(s) where needed. I was updated frequently on the progress and before I knew, the work was done and on my way.
We would like to extend our heartfelt thank you for allowing one of your volunteer and the Captain America Jeep to be part of the Monroe High School Homecoming Parade! 🇺🇸❤️💙
Your generosity helped make the parade extra special for our students, staff, and families. Having your Jeep ride through the parade brought so many smiles and added an unforgettable touch to our celebration.
We truly appreciate you taking the time to support Monroe High School and our students. Thank you for helping us make Homecoming such a fun and memorable event!
John Cross did an amazing job helping us find a perfect vehicles. We have gotten three different vehicles off of this dealership and had great experiences Every time. Chris Fulk is a huge asset for the dealership as a sales manager. Super professional, super clean, and willing to go the extra mile to get you the best financing possible.
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